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Technical Support Manager Jobs in Anderson, SC (NOW HIRING)

Halo Group

Z/OS Mainframe Systems Programmer

Anderson, SC

$50.25 - $64/hr

Z/OS operation Z/OS support including problem analysis and resolution Provide technical support of ... Management, Ability To Work Effectively In A Stressful Environment, Customer Focused, Detail ...

Carolina Handling

Parts Coordinator, Purchasing

Piedmont, SC

$19.25 - $25.75/hr

Provide quality technical support to our external and internal customers and other departments ... Perform other duties as assigned by manager/supervisor. * Support the Parts Departments Vision and ...

Infojini Inc

z/os systems programmer

Clemson, SC

$46.50 - $59.25/hr

... MANAGEMENT, ABILITY TO WORK EFFECTIVELY IN A STRESSFUL ENVIRONMENT, CUSTOMER FOCUSED, DETAIL ORIENTED, TEAM PLAYER REQUIRED EDUCATION 10 YEARS OF PROGRESSIVE EXPERIENCE IN MAINFRAME TECHNICAL SUPPORT.

Engineered Products

IT Manager

Easley, SC · On-site

$81K - $99K/yr

POSITION SUMMARY Position: IT Manager Reports to: President amp; COO Location: Easley, SC SKILLS ... Provide responsive, professional, and customer-focused technical support to employees at all levels ...

Workwear

Technical Designer

Greenville, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... supports their people. Our team is driven by creativity, collaboration, and a commitment to ... Strong organizational and time-management skills, with the ability to manage multiple projects and ...

New

Infojini Inc

Z/OS Mainframe Programmer

Anderson, SC

$50.25 - $64/hr

Evaluates vendor supplied software packages and makes recommendations to IT management. Modifies ... Z/OS OPERATION Z/OS SUPPORT INCLUDING PROBLEM ANALYSIS AND RESOLUTION PROVIDE TECHNICAL SUPPORT OF ...

Workwear Outfitters

Technical Designer

Greenville, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... supports their people. Our team is driven by creativity, collaboration, and a commitment to ... Strong organizational and time-management skills, with the ability to manage multiple projects and ...

New

Vertiv Group Corp.

Technical Trainer

Pelzer, SC · On-site

$24.50 - $32.50/hr

Onboarding Support * Lead new hire orientation and initial skills training for manufacturing roles ... Utilize Learning Management Systems (LMS) and other training databases to track training completion ...

Vertiv Co

Technical Trainer

Pelzer, SC · On-site

$24.50 - $32.50/hr

Onboarding Support * Lead new hire orientation and initial skills training for manufacturing roles ... Utilize Learning Management Systems (LMS) and other training databases to track training completion ...

The Peace Center

Technical Director

Greenville, SC

POSITION SUMMARY The Technical Director manages the daily technical operation of all venues: the 2 ... Maintain a safe working environment for all performance and support areas ensuring that all ...

Aquent

Senior Technical Product Manager

Anderson, SC · On-site +1

$52.75 - $58.62/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... technical roadmaps. * Masterfully navigate and manage the product lifecycle using enterprise ... Proven track record working with or supporting implementations involving third-party SaaS vendors ...

Tri-County Technical College

Systems Engineer II

Pendleton, SC · On-site

$66K - $119K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical Support, Documentation, and Leadership- Provide Tier 3/4 support for complex technical issues. Utilize the Service Desk system to manage incidents and service requests, ensuring SLA ...

Patriot Healthcare

IT Operations Technician

Easley, SC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Operations Technician is responsible for providing technical support, equipment maintenance ... Support mobile-device enrollment, application installation, and established device-management ...

New

Elliott Davis

CAAS Technical Senior

Greenville, SC

$106K - $147K/yr

  • Medical

  • Life

As a CAAS Technical Senior, you will help drive engagements, coordinating internal and external ... Time management and multitasking skills to handle multiple tasks and clients simultaneously

PBK

BIM Manager - Architecture

Greenville, SC

$157K/yr

The BIM Manager, being a part of Practice Technology Department, supports the Corporate Technology ... Provide advanced technical support for Revit, ACC, Dynamo, computational design tools ...

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Technical Support Manager information

See Anderson, SC salary details

$27K

$78.6K

$135K

How much do technical support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support manager in Anderson, SC is $78,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

More about Technical Support Manager jobs

What are the most commonly searched types of Technical Support jobs in Anderson, SC?

The most popular types of Technical Support jobs in Anderson, SC are:

What job categories do people searching Technical Support Manager jobs in Anderson, SC look for?

The top searched job categories for Technical Support Manager jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Technical Support Manager jobs?

Cities near Anderson, SC with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Anderson, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,644 per year, or $37.8 per hour.

Technical Service Scientist II - Commercial

PAI Holdings LLC

Greenville, SC • On-site

Full-time

Re-posted 28 days ago

Job description


Job Title: TS Scientist II (Commercial Support) Department: Technical Services

Reports to: TS Supervisor (Commercial Support) Effective Date: 20APR2026

Job Summary:

The Technical Services Scientist II (Commercial Support) is a technical role responsible for providing support for approved commercial liquid pharmaceutical manufacturing operations. This position supports process optimizations (including scale up/down), internal and external technology transfers, process troubleshooting, investigations, GMP documentation, and validation activities under the direction of senior team members and management. This role focuses on execution, learning, and developing technical proficiency within a cGMP-regulated manufacturing environment.


Supervisory Responsibilities:

No direct supervision responsibility. Provides guidance to entry-level TS members as needed.

Essential Duties & Responsibilities:

  • Provides technical support as related to commercial manufacturing of oral liquid pharmaceutical drug products.
  • Works under moderate supervision, demonstrating efficient, effective, and proficient ability to:
    • Perform troubleshooting and investigating process and equipment-related issues.
    • Perform optimizations of manufacturing processes and applicable procedures.
    • Gather, analyze, and communicate outcomes of historical data to support investigations.
    • Oversee exhibit and scale-up batch manufacturing, technology transfer, and equipment trials for commercial products.
    • Lead the modification, enhancement, and qualification of new and existing processes, equipment, and procedures.
    • Assist with execution of validation protocols and data collection.
    • Execute generated protocols.
  • Generate and review Manufacturing Batch Records (MBRs), Protocols/Reports, SOPs, and documentation to support submissions (Common Technical Document (CTD) sections with justifications).
  • Provides knowledgeable support and effective communication to cross-functional teams (Validation, QA, QC, Engineering, Operations, RA, and Supply Chain).
  • Design and deliver technical training for batch manufacturing and in-process sampling.
  • Adheres to company policies, cGMP regulations, industry standards, SOPs/WIs, and supervisory directives.
  • Supports safe and compliant pharmaceutical manufacturing processes.
  • Performs additional responsibilities as assigned to support team and project objectives.


Required Skills & Abilities

  • Demonstrates foundational knowledge and basic understanding of pharmaceutical manufacturing processes.
  • Demonstrates attention to detail and commitment to accuracy and quality.
  • Demonstrates ownership and accountability for assigned tasks and minor decisions.
  • Follows technical instructions and documentation.
  • Demonstrates decision-making ability using basic problem-solving and structured logic.
  • Proficiency in basic mathematics.
  • Communicates clearly and effectively, both verbally and in writing.
  • Basic computer skills (Word, Excel, documentation systems).
  • Works effectively in a team environment.
  • Accepts and seeks feedback and guidance to build technical and communication skill.
  • Manages time and workload effectively to meet deadlines.


Education & Experience:

  • Bachelor’s degree in Engineering, Chemistry, Biology, or related technical discipline preferred.
  • 4-10 years of pharmaceutical manufacturing or technical operations experience.
  • Oral liquid manufacturing experience preferred.
  • cGMP knowledge preferred.


Physical Requirements:

  • Ability to stand, walk, and move throughout laboratory, pilot plant, and manufacturing environments for extended periods of time.
  • Ability to lift, carry, push, and pull materials and equipment up to 30 pounds routinely and up to 50 pounds occasionally, with or without reasonable accommodation.
  • Ability to bend, stoop, kneel, crouch, climb, and reach as required to access equipment, materials, and work areas.
  • Manual dexterity sufficient to operate laboratory and manufacturing equipment, tools, computers, and documentation systems.
  • Ability to visually inspect materials, equipment, batch records, and process operations with close attention to detail.
  • Ability to wear required personal protective equipment (PPE) including but not limited to:
    • Safety glasses
    • Gloves
    • Lab coats, gowns, hair/beard covers
    • Respirators (if required by task)
  • Ability to work in controlled manufacturing and laboratory environments that may include:
    • Temperature variations
    • Noise
    • Humidity
  • Must be able to work a full shift (40+ hours/week as business needs require), including extended hours during scale-up, tech transfer, or regulatory support activities.


To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. PAI is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PAI will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. PAI uses E-Verify.

PAI Pharma is a nicotine-free campus, meaning the use of nicotine products—including cigarettes, vaping, chewing tobacco, and any other nicotine-containing substances—is strictly prohibited on company property. All employees should be able to complete their full shift without the need to use nicotine. By joining PAI Pharma, you agree to adhere to our nicotine-free workplace policy, which supports a healthier environment for all employees.

EEO Employer / Veteran / Disabled