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Technical Support Manager Jobs in Anderson, SC (NOW HIRING)

Workwear

Technical Design Manager

Greenville, SC

Benefits We offer a comprehensive benefits package designed to support you both professionally and ... The Technical Design Manager oversees technical product development from concept through approval ...

Truleo

Support Engineer

Greenville, SC · On-site

$100K/yr

This role is ideal for someone who enjoys solving technical problems, working directly with ... Ability to manage multiple customer implementations simultaneously * Comfortable working in a fast ...

Truleo

Support Engineer

Greenville, SC · On-site

$100K/hr

This role is ideal for someone who enjoys solving technical problems, working directly with ... Ability to manage multiple customer implementations simultaneously * Comfortable working in a fast ...

DPR Construction

Technical Product Manager

Greenville, SC · On-site

$157K - $181K/yr

DPR Construction is hiring a self-motivated Technical Product Manager to lead the development of ... These products serve as critical tools to support our business workflows and enable smarter ...

TRULEO

Support Engineer

Greenville, SC · Remote

$100K/yr

This role is ideal for someone who enjoys solving technical problems, working directly with ... Ability to manage multiple customer implementations simultaneously * Comfortable working in a fast ...

KeyMark Inc

Support Engineer

Liberty, SC · On-site

Deliver direct technical support to customers. * Provide remote assistance to customers performing product upgrades. * Manage customer escalations to timely completion and assist in root cause ...

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All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Anderson, SC

Technical Support Manager information

See Anderson, SC salary details

$27K

$78.6K

$135K

How much do technical support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support manager in Anderson, SC is $78,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

More about Technical Support Manager jobs

What are the most commonly searched types of Technical Support jobs in Anderson, SC?

The most popular types of Technical Support jobs in Anderson, SC are:

What job categories do people searching Technical Support Manager jobs in Anderson, SC look for?

The top searched job categories for Technical Support Manager jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Technical Support Manager jobs?

Cities near Anderson, SC with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Anderson, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,644 per year, or $37.8 per hour.

Technical Design Manager

Workwear

Greenville, SC

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

OOBE is an apparel design company based in Greenville, South Carolina, specializing in custom branded apparel programs and elevated everyday performance apparel. For more than two decades, we've partnered with some of the world's most respected brands to design, develop, and deliver thoughtfully crafted apparel that reflects their identity and supports their people. Our team is driven by creativity, collaboration, and a commitment to exceptional quality.

OOBE, a division ofWorkwear Outfitters, is a leading provider of work apparel and footwear serving industries including manufacturing, automotive, hospitality, government, food service, utilities, and more. Headquartered in Nashville, Tennessee, Workwear Outfitters employs over 5,800 people worldwide.

The Workwear Outfitters family includes trusted brands such as Red Kap, Bulwark, Image Authority, Kodiak, Terra, Liberty, Work Authority, Workrite Fire Service, Chef Designs, Horace Small, Criticore, and OOBE. The company is also the exclusive licensee for Dickies apparel in the B2B channel.

Our Purpose:We champion and empower workers who make our world work better.

Benefits

We offer a comprehensive benefits package designed to support you both professionally and personally, including:

  • Medical, dental, and vision insurance
  • Life and disability coverage
  • 401(k) retirement savings plan
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
  • Flexible Spending Accounts (FSAs)
  • And many additional employee benefits

What You Will Do as a Technical Design Manager: The Technical Design Manager oversees technical product development from concept through approval, including tech pack creation, design development, product approval, sample library organization, and trend forecasting to ensure brand consistency, product quality, and market relevance.

How You Will Make a Difference:

Techpack and Final Product Approval

  • Create, maintain and update tech pack including technical sketches, grade rules and sewing construction detail.
  • Utilize PLM or Excel to create tech packs.
  • Conduct fit session and communicate fit, construction and trim detail changes to overseas offices and clients.
  • Collaborate with design to ensure fabrications, trims, labeling and packaging are appropriate for specified designs.
  • Address and resolve quality control and quality assurance issues.

Fit Samples and Fit Processes

  • Maintain approved products and archive samples as required.
  • Establish quality standards for all designs.

Design, Development and Trend Forecasting - Coordinate w/ Design Team

  • Research market trends, innovations in fabric technology, styling, and construction methods to ensure program is aligned with set market objectives.
  • Monitor wear test and focus groups and provide insight as to how results may affect product specifications and future line development.

Operational Ownership & Program Support:

  • Drive technical design strategy aligned with brand standards, client requirements, and business objectives.
  • Establish and continuously improve technical design process, SOPs, and best practices across product categories.
  • Lead vendor and factory technical alignment, ensuring clear standards for fit, construction, and quality expectations.
  • Support client presentations and program onboarding my providing technical expertise on fit, construction, and product feasibility.

Systems & Process Improvement:

  • Champion PLM utilization, process, and data integrity across technical design workflows.
  • Lead, mentor, and develop a team of Technical Designers, providing clear direction, feedback, and performance management.
  • Analyze fit, wear test, and quality data to drive continuous product improvements.

Technical Design Leadership & Team Development:

  • Establish team priorities, allocate workload, and ensure deadlines are met across programs.
  • Provide coaching on fit, construction, and technical problem-solving to elevate team capabilities.
  • Foster a collaborative, solutions-oriented team environment aligned with OOBE values.

Skills for Success:

  • Candidates must have a bachelor's degree and 7-10 years of experience in fashion and technical design
  • Garment construction knowledge.
  • Knowledge of flat pattern or CAD pattern making.
  • A trained eye for proportion and balance as well as aesthetic detail.
  • Communication (verbal and written) and interpersonal skills.
  • Effective public speaking, phone/email communication and presentation skills
  • Ability to prioritize activities and multi-task within a fast-paced office environment.
  • Proactive in problem solving and resolution oriented.
  • Ability to work in a cross functional team environment.
  • Ability to self-manage/work independently.
  • Proficiency in computer skills: Adobe Illustrator, Outlook, Excel,Word, PLM.
  • Understands OOBE Purpose & Values and is willing to be accountable to them

This role is 4 days onsite in Greenville, SC

Apply