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Technical Support Engineer Jobs in Toronto, ON (NOW HIRING)

Ingrammicro

Sr AWS Technical Support Engineer

Mississauga, ON · Hybrid

CA$110K - CA$130K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We are looking for a Senior AWS Support Engineer to join our global support team. This role is ideal for someone with a strong background in technical support or service desk environments who is ...

Ksb

Technical Sales Support

Mississauga, ON

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Purpose Of Your Role As Application Engineer, you will support the growth in order intake and be responsible for providing technical expertise and support to Customers throughout the entire ...

Veem

Technical Support Specialist

Toronto, ON · Remote

Technical Support Representative Location: Fully Remote (Canada, EST time zone) Compensation ... Coordinate with Operations, Compliance, Product, Engineering, Sales, and external partners.

Parker

Technical Support Representative

Milton, ON

Post-secondary education in Applied Technology or Engineering required * Minimum 3 years of related ... applied technical product support * Previous experience working in a manufacturing support team ...

Pigment

Technical Escalation Engineer

Toronto, ON

CA$95K - CA$140K/yr

The Opportunity We are looking for a Technical Escalation Engineer to work with our Engineering ... You will act as a liaison between the Customer Support Team and the Engineering teams to be the ...

Midea

Technical Support Specialist

Markham, ON

Technical Support Specialist- HVAC Location: Remote About Midea America Canada Corporation (MACC ... Bachelor's Degree, preferably in Mechanical Engineering * Fluency in French (mandatory), with the ...

Apptium Technologies

Be Seen First

Application Support Engineer

Toronto, ON · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The engineer independently investigates, diagnoses, and resolves complex technical issues, applying ... Provide hands-on technical support during product rollouts, system upgrades, and customer ...

Scotiabank

Technical support Analyst

Toronto, ON

Undergraduate degree in Computer Science, Computer Engineering, or technical equivalent. Experince in Application Support, Log Monitoring, Debugging and Incident Management Process Location(s)

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Toronto, ON

Technical Support Engineer information

See Toronto, ON salary details

$28.2K

$62.3K

$101.6K

How much do technical support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical support engineer in Toronto, ON is $62,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,671.00 and $72,052.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
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Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,256 per year, or $29.9 per hour.

Technical Support Engineer- Canada

Autofleet

Toronto, ON • On-site

Full-time

Re-posted 10 days ago

Job description

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do

  • Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
  • Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
  • Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
  • Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
  • Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
  • Provide expert guidance on product configuration to optimize performance for each customer's unique environment

Requirements

  • At least 3 years in technical support engineer or similar technical role
  • Strong customer-facing skills
  • Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
  • Familiar with GCP, Jira, Intercom, and Notion- an advantage
  • Solid technical aptitude and a passion for learning new technologies, products, and methodologies
  • Experience with log analysis and error debugging.
  • Ability to multi-task and prioritize effectively while handling urgent issues.
  • Experience with web technologies and scripting languages - nice to have
  • Fantastic spoken and written English
  • Location (N.A)- must be located in North America