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Technical Support Engineer Remote Jobs in Stockton, CA

Metrology Development Engineer

Livermore, CA · Remote

$90K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical and operations personnel to drive continuous improvement and support manufacturing teams ... A role is remote-eligible only when it is listed as "Remote" in the job location.

Lead Control System Engineer

Ripon, CA · Remote

$98K - $120K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

ICS is seeking an experienced Controls Engineer with strong SCADA and PLC expertise to join our ... Design, configure, and support remote access and telemetry solutions using Ethernet, industrial ...

Field Service Engineer - Central, California

Modesto, CA · On-site +1

$41 - $45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical training on products * Maintain accurate customer service logs and internal service ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Field Service Engineer - Central, California

Stockton, CA · On-site +1

$41 - $45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical training on products * Maintain accurate customer service logs and internal service ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Salesforce Administrator

Antioch, CA · On-site +1

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hybrid (80% remote and 20% onsite) Benefits: * 16 paid BACR Holidays, generous paid time off ... Troubleshoot issues and provide technical support to users. * Stay updated on the latest features ...

Position will require 50%+ travel throughout West Coast. • Protects, grows, and supports sales ... Education Bachelor level degree in Engineering or other field supplemented with relevant technical ...

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Key Account Sales Representative

Modesto, CA · Remote

$65K - $75K/yr

  • Medical

  • PTO

This is a remote, field-based role with a strong focus on relationship-building and technical ... Build strong, long-term relationships with purchasing agents, engineers, maintenance managers, and ...

Be Seen First

This is a remote, field-based role with a strong focus on relationship-building and technical ... Build strong, long-term relationships with purchasing agents, engineers, maintenance managers, and ...

Be Seen First

This is a remote, field-based role with a strong focus on relationship-building and technical ... Build strong, long-term relationships with purchasing agents, engineers, maintenance managers, and ...

Field Service Engineer

Modesto, CA · Remote

$90K - $120K/yr

  • Retirement

... support growth and service in the US. This position is a remote position working from a home office and travelling to client's plants in the regional territory by a company issued vehicle.

... support growth and service in the US. This position is a remote position working from a home office and travelling to client's plants in the regional territory by a company issued vehicle.

Care Advocate - Care Delivery

Stockton, CA · On-site +1

$25.51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical & Workflow Support: Support patient communication templates and automation. Coordinate ... Remote Independence: Successfully work in a remote team environment with high independence and ...

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Technical Support Engineer Remote information

See Stockton, CA salary details

$39.5K

$83.2K

$125.9K

How much do technical support engineer remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer remote in Stockton, CA is $83,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,100.00 and $103,800.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What job categories do people searching Technical Support Engineer Remote jobs in Stockton, CA look for?

The top searched job categories for Technical Support Engineer Remote jobs in Stockton, CA are:

What cities near Stockton, CA are hiring for Technical Support Engineer Remote jobs?

Cities near Stockton, CA with the most Technical Support Engineer Remote job openings:

Field Service Engineer (FIELD REMOTE, Bay Area/Stockton, CA)

PerkinElmer

Stockton, CA • On-site, Remote

Full-time

Re-posted 23 days ago


PerkinElmer rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Field Service Engineer (FIELD REMOTE, Bay Area/Stockton, CA)
Location(s)
US Remote - CA
Job Description
The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
Location: Remote Field role servicing customers located in the Bay Area/Stockton, CA) area. Includes a company vehicle which can be used per personal use.
Job Responsibilities:
  • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators.
  • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
  • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
  • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
  • Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process.
  • Attend higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks, including but not limited to time reporting and assigned training.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
  • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately.
  • Technical critical thinking skills and attention to detail.
  • Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
  • Aptitude for technical and practical matters.
  • MS Office skills: Outlook, PowerPoint, Word.
  • Excellent team player with a customer satisfaction focus.
  • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards.

Basic Qualification:
  • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR
  • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR
  • High School Diploma plus 7+ years direct experience with repair of laboratory equipment

Preferred Qualifications:
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided).
  • Valid driver's license and safe motor vehicle operation.

Working Environment:
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Job pace may be fast and job completion demands may be high.
  • Must be able to remain in a stationary position more than 25% of the time.
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
  • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
  • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $71,760.00 to $95,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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