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Technical Support Engineer Remote Jobs in Roxana, IL

Dreams 2 Reality Recruitment

MEP Engineer

Saint Louis, MO · On-site +1

$120K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Resolve technical challenges throughout design and construction. Field amp; Construction Support ... Flexible scheduling, including one remote workday per week Why This Opportunity? Join a ...

Stellar IT Solutions LLC

DevOps Engineer

Saint Louis, MO · Remote

$60 - $70/hr

Remote Duration: 6-12+ Months Contract Role Overview We are seeking experienced Senior AWS ... Provide technical guidance and best practices for DevSecOps adoption across teams. * Document ...

New

Birch Creek Energy

Civil Project Engineer

Saint Louis, MO · On-site +1

$82K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote-work candidates are welcome. Job Overview: * Reporting to the Sr Director of Execution ... Support the EPC RFP process by creating technical exhibits, reviewing proposals, and responding to ...

System One

Project Engineer

Bethalto, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 40.0 Security Clearance: Responsibilities * Support the Project ... Offer technical information to project supervisor to ensure work complies with applicable codes ...

BAI

Advanced Software Engineer

Saint Louis, MO · On-site +1

$85K - $115K/yr

  • Retirement

  • PTO

... support solutions. Our work creates positive ripple effects throughout financial services ... Participate in code reviews, technical guidance, and knowledge sharing. * Participate in efforts to ...

The Timberline Group

Technical Architect

Saint Louis, MO · On-site +1

$28K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

Our compensation and benefits package not only supports our associates and their families but ... Establish architectural standards and direct external developers on adherence of those standards

GFT.

Senior Site/Civil Engineer

Saint Louis, MO · On-site +1

$125K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

However for the right candiate, this would be a remote position. Joining the power team at GFT ... Provide engineering support during and post-construction to ensure all applicable engineering and ...

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Showing results 41-60

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Roxana, IL

Technical Support Engineer Remote information

See Roxana, IL salary details

$36K

$75.8K

$114.6K

How much do technical support engineer remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support engineer remote in Roxana, IL is $75,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $94,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs

What cities near Roxana, IL are hiring for Technical Support Engineer Remote jobs?

Cities near Roxana, IL with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Roxana, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,790 per year, or $36.4 per hour.

Sr. Network Engineer - Supporting Europe

Chameleon Integrated Services

Saint Louis, MO • On-site, Remote

$101K - $138K/yr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward-thinking candidates that have strong experience in operational support and can help take to the next level in a proactive stance.
Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U.S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within.
We offer a Full Benefits package including:
  • Competitive Employee Health Insurance options including dental
  • 100% company paid vision plan
  • 401K plan with generous company match and no vesting period
  • 100% company paid life insurance
  • 100% company paid long and short-term disability insurance
  • Training allowance
  • PTO and more

Role: Sr. Network Engineer Supporting Europe - This is a remote opportunity
The Senior Network Engineer resolves larger and more complex LAN/WLAN/WAN issues, supports high-level installation, configuration, documentation, management, troubleshooting of network communications equipment, serves as regional point of contact for network issues, manages configuration and communications interconnection matters, addresses multi-protocol routing/network management issues, and provides written recommendations through tickets, written standards, or updates to existing standards.
The Senior Network Engineer also advises on LAN/WLAN/WAN design, deployment, implementation, and standardization to support the MHS mission.
Must-have Requirements:
  • Active Secret clearance
  • DoD 8570.01 / 8570.01-M compliance at IAM Level III or equivalent
  • DoD Health Care Information Systems experience is required
  • Mastery-level experience with normal networking protocols and technologies, including TCP/IP, HTTP, HTTPS, SMTP, SNMP, DNS, DHCP, RSTP, VRRP, BIND, EIGRP, BGP, OSPF, PPP, HDLC, V.35, RS-449, Ethernet, Fast Ethernet, Gigabit Ethernet, FDDI, ATM, and 802-series communications standards.
  • Mastery-level experience in routed, switched, and shared LAN environments using supported Microsoft OS, Windows Active Directory, UNIX, OpenVMS, routers, switches, terminal servers, local WAN, and long-haul WAN connectivity.
  • Hands-on experience with SolarWinds Orion, ARMIS, Ansible, MIB, MRTG-type monitoring, diagnostic tools, network administration tools, OTDR, cable testers, network sniffers, and EIA/TIA cable standards.
  • Ability to establish and configure network firewalls, VPN devices, and IDSs.
  • Ability to lead network specialists and coordinate with Government staff, medical personnel, other contractors, NetMOD Network Standards Team, and internal/external organizations.

Education and Certifications Required:
  • Bachelor's degree in computer science, engineering, technical degree, or related discipline plus five years directly related experience; or certified technical/vocational school plus 10 years related experience gained through progressively higher complexity
  • CCNP and CISSP required

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status"
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