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Technical Support Engineer Remote Jobs in Roxana, IL

Iff

Technical Service Account Manager

Saint Louis, MO · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role is based in United State and is a remote position. You will be part of a collaborative ... Provide specialized technical and scientific support for enzyme and yeast applications in customer ...

Solid Rock Recruiting LLC

LITHC Tax

Saint Louis, MO · On-site +1

$80K - $150K/yr

Collaborative team environment with strong technical support Responsibilities * Prepare and review ... Communicate directly with clients, developers, and investment groups Qualifications * Experience ...

SAIC

AWS GovCloud Engineer

Scott Air Force Base, IL · Remote

$80K - $120K/yr

... Remote Work: ORA_ON_SITE Description SAIC is seeking an AWS GovCloud Engineer to support an ... Provides strategic advice, technical guidance and expertise to program and project staff; Provides ...

Copeland

Customer Service Manager

Saint Louis, MO · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Best-in-class engineering, design and manufacturing combined with category-leading brands in ... Partner with Sales, Supply Chain, Manufacturing, Technical Support, Product Management, and ...

The Timberline Group

SOFTWARE ENGINEER

Saint Louis, MO · On-site +1

... or with support from more senior SE. * Builds internal network of business and technical ... Remote in the USA Only * Contract-to-Hire 3-6 months * Must be US-Citizen or Green-Card only * Will ...

Birch Creek Energy

Electrical Project Engineer

Saint Louis, MO · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ability to work from our STL or LA office is a plus factor, but remote-work candidates are also ... Support the EPC RFP process by creating technical exhibits, reviewing proposals, responding to RFPs ...

The Timberline Group

SR. SOFTWARE ENGINEER

Saint Louis, MO · On-site +1

$119K - $157K/yr

Implement and Support * Work with Operations groups to ensure applications are successfully ... technical aptitude. Need to be open to: * Remote in the USA Only * Contract-to-Hire 3-6 months

BAI

Software Engineer

Saint Louis, MO · On-site +1

$75K - $95K/yr

  • Retirement

  • PTO

... support solutions. Our work creates positive ripple effects throughout financial services ... Participate in code reviews, technical guidance, and knowledge sharing. * Participate in efforts to ...

Dreams 2 Reality Recruitment

MEP Engineer

Saint Louis, MO · On-site +1

$120K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Resolve technical challenges throughout design and construction. Field amp; Construction Support ... Flexible scheduling, including one remote workday per week Why This Opportunity? Join a ...

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Roxana, IL

Technical Support Engineer Remote information

See Roxana, IL salary details

$36K

$75.8K

$114.6K

How much do technical support engineer remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support engineer remote in Roxana, IL is $75,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $94,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs

What cities near Roxana, IL are hiring for Technical Support Engineer Remote jobs?

Cities near Roxana, IL with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Roxana, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,790 per year, or $36.4 per hour.

Software Engineer - Unifier and OPPM

The Timberline Group

Saint Louis, MO • On-site, Remote

Full-time

Posted 17 days ago

Job description

US Citizens or GC Holders only / Must be on our W2 - no C2C
In this role, you'll work across multiple modules within a broader software platform, contributing to both maintenance of existing applications and development of new capabilities. This is a highly visible position with direct exposure to system architecture decisions, integration design, and cross-functional collaboration, plus a clear path to long-term placement for the right fit.
Responsibilities
  • Analyze, design, code, test, configure, and modify software applications and enhancements using a range of programming languages, technologies, and development methodologies
  • Design, develop, test, debug, and implement application and software components, tools, and utilities, including performance testing
  • Implement and test moderately complex fixes for defects in existing software products
  • Support development of new software releases and applications
  • Configure components for cloud-based solutions and strengthen understanding of on-premise and cloud environments
  • Troubleshoot bugs within owned components and execute remediation plans
  • Provide technical support for systems monitoring issues and escalations
  • Review requirements and research alternative technical solutions
  • Work in an agile environment, including peer programming and test-driven development
  • Partner with business analysts to translate requirements into API-led connectivity solutions (integrations, interfaces, proxies, shared code libraries)
  • Design, develop, and support integration solutions using established design patterns and best practices
  • Collaborate with stakeholders to test new and modified application solutions
  • Support other developers with integration, interface, and business object/service design
  • Complete technical documentation covering testing, QA, training, troubleshooting, and installation/maintenance procedures
  • Occasional off-hours work may be required for project needs, upgrades, or system implementations

Required Qualifications
  • Bachelor's degree (engineering, mathematics, computer science, or business preferred)
  • 2+ years of experience with Oracle SQL, including writing queries, views, and stored procedures for ETL workloads
  • Experience building Autosys jobs, services, and tasks
  • Working knowledge of Unifier and OPPM database table structures
  • Experience with Unifier site administration, Linux server administration, and report building
  • OPPM experience with Windows server administration, front-end forms/dashboards, and user administration
  • Strong troubleshooting skills, including log analysis and system administration tasks
  • Strong analytical, communication, leadership, and interpersonal skills
Preferred Qualifications
  • Prior experience in a large enterprise or utility environment
  • Familiarity with agile development practices and test-driven development
  • Experience with API-led connectivity and integration design patterns
  • Exposure to cloud-based platform migration or hybrid on-prem/cloud environments

The Timberline Group
Phone: 636-209-5537
PO Box 385, Lebanon, MO 65536
www.timberlinegrp.com
resumes@timberlinegrp.com
"Delivering quality solutions through quality people"

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