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Technical Support Engineer Remote Jobs in Roxana, IL

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Senior Electrical Engineer - $5000 hire bonus + Remote

Saint Louis, MO · Remote

$125K - $150K/yr

Traveling briefly on occasion to project locations and client corporate offices Technical Execution ... We're excited to support your growth as you contribute to impactful solutions in a dynamic ...

Signing bonus

3B Staffing LLC

Data Engineer - Databricks

Saint Louis, MO · Remote

$111K - $133K/yr

Data Engineer - Databricks 6-Month Contract-to-Hire REMOTE (Local to St. Louis would be a big bonus ... Able to explain architecture and technical decisions clearly Preferred Experience * Unity Catalog

3B Staffing LLC

Data Engineer - Databricks

Saint Louis, MO · Remote

$111K - $133K/yr

Data Engineer - Databricks 6-Month Contract-to-Hire REMOTE (Local to St. Louis would be a big bonus ... Able to explain architecture and technical decisions clearly Preferred Experience * Unity Catalog

ABB

Senior Technical Business Developer - Grid Automation

MO · Remote

$106K - $139K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...

Clayco

Design Technology VDC Manager

Saint Louis, MO · On-site +1

... to support stakeholder engagement and project planning. Training & Continuous Improvement * Provide technical mentoring and training to engineers, designers, drafters, and project personnel.

Copeland

Customer Service Manager

Saint Louis, MO · On-site +1

Best-in-class engineering, design and manufacturing combined with category-leading brands in ... Partner with Sales, Supply Chain, Manufacturing, Technical Support, Product Management, and ...

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Roxana, IL

Technical Support Engineer Remote information

See Roxana, IL salary details

$36K

$75.8K

$114.6K

How much do technical support engineer remote jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technical support engineer remote in Roxana, IL is $75,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $94,500.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Roxana, IL are hiring for Technical Support Engineer Remote jobs?

Cities near Roxana, IL with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Roxana, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $75,790 per year, or $36.4 per hour.

Technical Writer

BOOZ, ALLEN & HAMILTON, INC.

O Fallon, IL • On-site, Remote

$69K - $158K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 72 rated business consultants

Job description

Technical Writer
The Opportunity:
The Technical Writer supports the client program through developing and maintaining clear, compliant, and accurate documentation across the enterprise. This individual plays a key role in organizing and communicating complex technical information and translating system workflows, security requirements, and operational procedures into structured artifacts, user-facing guides and manuals, security compliance documentation, and training materials.
This role requires close collaboration with cybersecurity teams, developers, functional SMEs, trainers, and program leadership to ensure documentation is continuously updated in alignment with the programs releases, RMF requirements, and client governance.
Join us. The world can't wait.
You Have:
  • Experience developing user guides, user manuals, user workflows, SOPs, and knowledge base articles for enterprise-scale software systems
  • Experience writing technical documentation supporting system architecture and security related concepts
  • Ability to translate software changes, security requirements, and functional inputs into structured, accessible documentation
  • Ability to obtain a Secret clearance
  • Bachelor's degree

Nice If You Have:
  • Experience documenting cloud-hosted systems using process automation and containerized architectures
  • Experience with training content creation including ADDIE or Adaptive-ADDIE methodology
  • Experience with 508 and WCAG compliance in documentation
  • Experience developing documentation for system data exchanges
  • Knowledge of Zero Trust architecture concepts and their impact on documentation

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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