ZipRecruiter

Log In

2

Technical Support Engineer Remote Jobs in Niles, IL

Addison Group

Cloud Security Engineer

Chicago, IL · Remote

$57 - $76.25/hr

Cloud Security Engineer Remote/Onsite : 100% Remote Required Tech/Experience (Manager won't ... Strong technical background (this is not a GRC-focused role) * Experience across AWS required;

Addison Group

Cloud Security Engineer

Chicago, IL · Remote

$57 - $76.25/hr

Cloud Security Engineer Remote/Onsite : 100% Remote Required Tech/Experience (Manager won't ... Strong technical background (this is not a GRC-focused role) * Experience across AWS required;

RxSaveCard Inc

Data Engineer (Remote)

Chicago, IL · Remote

$117K - $140K/yr

  • Retirement

Design systems that preserve data integrity and support auditability Automation & Process ... Strong written and verbal communication skills with both clients and technical teams * Proven ...

Inspira Financial

Sr. Software Engineer (Remote)

Oak Brook, IL · On-site +1

$123K - $163K/yr

Lead and participate in technical design, architecture discussions, and driving consistent high ... Employing and coaching engineers on a Test First and Acceptance Criteria Driven approaches to ...

Crash Champions

Senior Data Engineer - Remote

Westmont, IL · Remote

$106K - $144K/yr

The primary responsibility of this role is to design, implement, and support reporting and our data ... Build technical/data architecture for ODS/DW using Kimball methodology * Develop and test SSIS ETL ...

Inspira Financial

Software Engineer II (Remote)

Oak Brook, IL · On-site +1

$98K - $134K/yr

The Support Engineer role will help Inspira maintain operational excellence. This role is an excellent opportunity for someone looking to gain hands-on technical experience while working across ...

trane technologies

Remote Controls Support Specialist

Chicago, IL · On-site +1

$18.09 - $44.31/hr

  • Medical

  • Retirement

  • PTO

... a technical service environment. * Perform remote Building Automation System (BAS) diagnostics, troubleshooting, programming, maintenance, and equipment startup support. * Remotely inspect and ...

ICF

Senior Transmission Planning Engineer - Remote

Chicago, IL · On-site +1

$107K - $147K/yr

  • Retirement

... support to utilities, developers, and grid operators navigating one of the most dynamic periods in ... Serve as technical lead or study manager on transmission planning engagements, owning scope ...

UnitedHealth Group

Lead AI/ML Engineer - Remote

Schaumburg, IL · On-site +1

$100K - $132K/yr

  • Retirement

You will serve as the technical lead for complex AI/ML initiatives, designing conversational ... support * Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive ...

UnitedHealth Group

Lead AI/ML Engineer - Remote

Schaumburg, IL · On-site +1

$100K - $132K/yr

  • Retirement

You will serve as the technical lead for complex AI/ML initiatives, designing conversational ... support * Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive ...

previous page

Showing results 41-60

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Niles, IL

Technical Support Engineer Remote information

See Niles, IL salary details

$37.3K

$78.7K

$118.9K

How much do technical support engineer remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support engineer remote in Niles, IL is $78,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $98,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs

What cities near Niles, IL are hiring for Technical Support Engineer Remote jobs?

Cities near Niles, IL with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Niles, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,662 per year, or $37.8 per hour.

Cloud Security Engineer

Addison Group

Chicago, IL • Remote

$57 - $76.25/hr

Contractor

Re-posted 7 days ago

Job description

Position Title:

Cloud Security Engineer

Remote/Onsite :100% Remote

Required Tech/Experience (Manager won’t consider candidates without the following):

  1. Hands-on experience with AWS security tools (GuardDuty, CloudTrail, SecurityHub, etc.)
  2. Strong experience leveraging Terraform for infrastructure and security controls
  3. Experience with Wiz (Wiz.io)

Preferred Tech/Experience (Not required, but moves the candidate to the top of the list):

  1. Multi-cloud experience (AWS, Azure, GCP)
  2. Strong background in IAM, networking, and cloud security architecture

Typical Day to Day (Tasks & Responsibilities):

  • Get into the weeds of cloud security engineering across AWS (and potentially Azure/GCP)
  • Establish and enforce security baselines during infrastructure deployment
  • Implement alerts, monitoring, and protections across cloud environments
  • Partner with DevOps and Platform teams to embed security into infrastructure and CI/CD pipelines
  • Identify vulnerabilities and drive remediation efforts
  • Enhance cloud security posture through automation and infrastructure as code (Terraform)
  • Contribute to overall cloud security architecture and best practices

Years’ Experience/Degree Requirements/Certification:

  • 5+ years of experience in cloud security engineering
  • Strong technical background (this is not a GRC-focused role)
  • Experience across AWS required; Azure/GCP exposure is a plus

Job Description:

● Implement and optimize security controls for AWS cloud infrastructure through code.

● Monitor and review application and infrastructure security posture, initiating remediation

efforts with relevant teams.

● Recommend new or revised security measures and countermeasures for current

security challenges.

● Collaborate with DevOps and Platform teams to ensure security considerations are

embedded from the outset.

● Identify, create, and implement security standards for CI/CD pipelines and infrastructure

deployment automations.

● Oversee the implementation and administration of logging and monitoring services to

safeguard the security and integrity of applications.

● Create and maintain system documentation, architecture diagrams, and online

collaborative documentation (e.g., Wiki) with high quality.

● Work on other security engineering initiatives such as streamlining vulnerability

management and network architecture.

What you will bring to the team:

● 5+ years of demonstrable experience with AWS cloud security infrastructure and tools.

● Experience with three or more of the following AWS services: GuardDuty, CloudTrail,

CloudWatch, Inspector, SecurityHub, TrustedAdvisor, Config, ControlTower / GuardRails.

● Experience using organizational cloud governance constructs (e.g., AWS Organizations

including OUs and SCPs).

● Strong understanding and experience with IAM, including roles and policies.

● Strong understanding and experience with cloud access control & security mechanisms

(e.g., ACL, Security Groups, VPCs).

● Strong knowledge of application development, cloud networking concepts, systems

engineering, and network engineering to develop security requirements and best

practices, enterprise risk assessment methodologies

● Strong experience with Terraform.

● Strong experience with Wiz.

● Experience with CI/CD pipeline tooling (Artifactory/ECR, Github Actions)

● Able to show initiative and translate business requirements and needs into technical,

secure solutions.

● Excellent communication skills with the ability to communicate complex security

concepts clearly and concisely

● Experience with other cloud providers such as GCP, Azure, OC