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Technical Support Engineer Remote Jobs in Niles, IL

Turnblock.io

Software Engineer Remote (Web3)

Chicago, IL · Remote

$200K - $250K/yr

  • Medical

  • Retirement

  • PTO

As a Software Engineer, you will be a core member of the team responsible for supporting the ... In this position, you will be expected to have a deep technical understanding of blockchain ...

Intertek

High Voltage Electrical Engineer

Arlington Heights, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Project Support: Offer technical expertise during mechanical, substantial, and final project ... This is a remote position; however, applicants must reside in and be able to legally work in the ...

New

KEYENCE

Field Application Engineer '27

Chicago, IL · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Turnblock.io

Software Engineer Remote US (Fintech)

Chicago, IL · On-site +1

$150K - $250K/yr

  • Medical

  • Dental

  • Vision

Own the technical stack and lead deployment of our MVP Architect the platform according to product ... Work remote, or work with us in either New York City or San Francisco. WeWork All Access ...

Five to Nine

Backend Rails Engineer (Remote)

Chicago, IL · On-site +1

Qualifications Technical Requirements: * Mid-range to Senior Experience of professional full-stack ... Solid understanding of the Ruby programming language and Rails framework. * Solid understanding in ...

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Niles, IL

Technical Support Engineer Remote information

See Niles, IL salary details

$37.3K

$78.7K

$118.9K

How much do technical support engineer remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support engineer remote in Niles, IL is $78,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $98,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs

What cities near Niles, IL are hiring for Technical Support Engineer Remote jobs?

Cities near Niles, IL with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Niles, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,662 per year, or $37.8 per hour.

Software Engineer Remote (Web3)

Turnblock.io

Chicago, IL • Remote

$200K - $250K/yr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

Software Engineer Opportunity

Our client is on crypto’s cutting-edge technology, and we’re looking for the right engineers to join them. This is a remote position for any US-based candidate.

Our client's Blockchain Distribution Network (BDN) allows DeFi (Decentralized Finance) traders to make better trades by being better connected. The key difference is that in the decentralized world of DeFi, you need to be connected to everyone. Coinbase is one of their investors.

They created the first and only high performance blockchain distribution network (BDN) with the best solution for Ethereum, BSC, and Polygon. The BDN and DeFi trading tools allow its users to win at crypto trading. The BDN utilizes a global network of servers optimized for network performance. Nodes access this network through open-source gateways and users can access it through the public API.
As a Software Engineer, you will be a core member of the team responsible for
supporting the development of the Solana platform. In this position, you will be expected to have
a deep technical understanding of blockchain technologies. You will have the ability to work
closely with a team of engineers to help with enhancing our products and services.

Responsibilities:
Optimize the performance of the BDN (Blockchain Distribution Network) by enhancing speed
through innovations aligned with the blockchain protocol, network infrastructure, and
consensus model
Architect, develop, and maintain the Solana blockchain platform using Solana native
Innovate and design solutions that capitalize on the swift data flow within the blockchain
distribution network, ensuring the creation of compelling offerings
Demonstrate proficiency in reading and maintaining the core code of Solana, contributing to
a deeper understanding and effective utilization of the Solana blockchain ecosystem
Engineer Geyser plugins to enhance functionality and broaden the capabilities of the overall
system, contributing to the evolution of the blockchain technology landscape
Stay up to date with the latest developments in blockchain technology

Requirements:
5+ years in blockchain with 2+ years focused on Solana (Raydium, JITO, AMMs)
ETH/Polygon/BSC protocols, and MEV knowledge
5+ years experience in designing, testing, and implementing scalable backend systems
Multiple Solana programs written in Solana native programming
Proficient in Rust or Golang languages or both
Skilled in reading and modifying blockchain core code (geth, bor, prysm)
Creative, independent, and collaborative team player with the ability to work in a fast paced
environment

Benefits:
Competitive salaries, stock options, healthcare benefits, 401k plan with an
employer match, flexible PTO, and remote work. We built a highly skilled team of business and
engineering minds who are working on innovative, challenging and complex projects.
If you think you fit the role please apply to join the blockchain journey.