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Technical Support Engineer Remote Jobs in Dallas, GA

Senior Transmission Line Engineer - REMOTE

Atlanta, GA · Remote

$100K - $138K/yr

Title: Senior Transmission Line Engineer Location: Remote US Ready to make a difference? We are ... Develop and present technical reports , support marketing and business development efforts, and ...

Field Application Engineer '27

Atlanta, GA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Senior DevOps Engineer (Remote Opportunity)

Atlanta, GA · On-site +1

$125K - $160K/yr

In this role, you will support the design, implementation, and maintenance of a secure Azure-based ... technical documentation and participating in Agile ceremonies. * Leverage AI-powered development ...

Senior DevOps Engineer (Remote Opportunity)

Atlanta, GA · Remote

$125K - $160K/yr

In this role, you will support the design, implementation, and maintenance of a secure Azure-based ... technical documentation and participating in Agile ceremonies. * Leverage AI-powered development ...

Senior DevOps Engineer (Remote Opportunity)

Atlanta, GA · Remote

$125K - $160K/yr

In this role, you will support the design, implementation, and maintenance of a secure Azure-based ... technical documentation and participating in Agile ceremonies. * Leverage AI-powered development ...

Lead Substation Physical Engineer - REMOTE

Atlanta, GA · On-site +1

$98K - $129K/yr

Remote US Ready to make a difference? ICF is seeking an experienced Substation Physical Engineer to ... Support client meetings, technical discussions, and project planning efforts * Participate in site ...

Lead Machine Learning Engineer - REMOTE

Atlanta, GA · Remote

$98K - $129K/yr

Bachelor's degree or higher in Computer Science, Engineering, or a related technical field. * 7+ ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Lead Machine Learning Engineer - REMOTE

Atlanta, GA · On-site +1

$98K - $129K/yr

Bachelor's degree or higher in Computer Science, Engineering, or a related technical field. * 7+ ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Showing results 21-40

Technical Support Engineer Remote information

See Dallas, GA salary details

$33.9K

$71.4K

$108K

How much do technical support engineer remote jobs pay per year?

As of Aug 7, 2026, the average yearly pay for technical support engineer remote in Dallas, GA is $71,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $89,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What are the most commonly searched types of Technical Support Engineer jobs in Dallas, GA? The most popular types of Technical Support Engineer jobs in Dallas, GA are:
What job categories do people searching Technical Support Engineer Remote jobs in Dallas, GA look for? The top searched job categories for Technical Support Engineer Remote jobs in Dallas, GA are:
What cities near Dallas, GA are hiring for Technical Support Engineer Remote jobs? Cities near Dallas, GA with the most Technical Support Engineer Remote job openings:
Infographic showing various Technical Support Engineer Remote job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,400 per year, or $34.3 per hour.

Senior Transmission Line Engineer - REMOTE

ICF

Atlanta, GA • Remote

$100K - $138K/yr

Full-time

Retirement

Re-posted 6 days ago


Job description

Title: Senior Transmission Line Engineer

Location: Remote US

Ready to make a difference?

We are seeking a Senior Transmission Line Engineer to support and advance our growing transmission engineering practice. In this role, you will provide seniorlevel technical expertise, lead complex design and analysis work, mentor junior engineers, and ensure highquality deliverables across a wide range of transmission line engineering projects for utility clients.

Our team is passionate about reengineering the way electric utilities solve their toughest challenges. We combine innovation, technical rigor, and a clientfirst mindset to deliver exceptional engineering solutions-from detailed design to advanced modeling and analysis.

Why you'll love working here:

  • Quality of life:Fully remote, flexible schedule, work-life balance

  • Investment of the community:Donation matching, volunteer opportunities

  • Investment in you:Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

  • And many, many more(Ask your recruiter for more details!)

The Ideal Candidate

  • Highly motivated engineering leader who takes pride in delivering exceptional services and ensuring projects are completed accurately and on schedule

  • Proactive team leader who understands how to motivate, direct, and manage the work of others

  • Strong communicator who effectively defines and prioritizes group objectives, trains and mentors individually and collectively, and contributes to a positive team dynamic

  • Demonstrates initiative, self-sufficiency, and the ability to work productively from a home office without direct supervision

  • Committed to continuous learning and process improvement, consistently seeking opportunities to enhance quality and efficiency

  • Embraces new responsibilities and eagerly acquires new skill sets as needed to support evolving project and industry demands.

What you will be doing:

  • Lead and oversee complex transmission line designs from conceptual engineering through final design, including EFM, conductor sizing, induction, impedance, losses, and voltage drop analysis.

  • Provide seniorlevel technical expertise and direction to design staff, ensuring technical accuracy, best practices, and industryleading design solutions.

  • Perform key engineering studies such as conductor economic evaluations, lightning performance, grounding calculations, and electrical clearance determinations per NESC and applicable standards.

  • Interpret and apply regulatory requirements including NERC, FERC, and regional standards, and ensure compliance across project deliverables.

  • Prepare and review technical documentation such as specifications, data sheets, RFQs, bid evaluations, vendor drawings, and purchase recommendations.

  • Collaborate with project managers on scopes, schedules, budgets, staffing plans, construction support, and change order management.

  • Perform and review QA/QC for engineering deliverables, production drawings, CAD outputs, and construction administration activities, resolving designrelated field issues.

  • Conduct and lead field inspections, measurements, calculations, and installation reviews for both public and private clients.

  • Develop and present technical reports, support marketing and business development efforts, and build strong relationships with clients and contractors.

  • Provide mentorship, leadership, and guidance to less experienced engineers, ensuring effective crossdiscipline communication and adherence to company safety, quality, and performance standards.

What you need to have (minimum qualifications):

  • B.S. in Electrical, Civil, Mechanical, or Power Engineering (or related field)

  • 5+ years of transmission line engineering experience (design, analysis, modeling, or similar)

  • 5+ years of experience working with an electric utility, EPC, or engineering consulting firm

  • 5+ years of experience working in PLSCADD

What we would like you to have (preferred qualifications):

  • People management and mentorship experience

  • Experience directing and reviewing the work of others for quality assurance and delivering constructive feedback

  • Knowledge of the practical application of industry standards such as: NESC, IEEE, ANSI, FERC881, and FAC008 standards

  • Ability to plan and manage assignments and clearly communicate barriers to complete tasks on budget/schedule

  • Initiative to embrace continuous learning toward becoming an expert on the programs and services you represent

To learn more about this team and how our grid engineering solutions help electric utilities balance cutting-edge technology with cost-efficiency and reliability > ICF Power Delivery Services

#GEA25

#POWERDELIVERY

#INDEED

#LI-CC1

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$98,614.00 - $245,448.00Nationwide Remote Office (US99)