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Technical Support Engineer Remote Jobs in Apple Valley, MN

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

Centstone

Service Desk Support Analyst

Minneapolis, MN · Remote

$21 - $28.75/hr

Minnesota (Remote) Employment Type: Contract Schedule: Standard Business Hours (Occasional On-Site Meetings as Required) Experience: 2-4+ Years of Technical Support or Service Desk Experience About ...

ZEISS

Service Specialist & 2nd Level Support

Minneapolis, MN · On-site +1

$73K - $91K/yr

Support Field Service Engineers remotely during onsite interventions. * Occasionally participate in ... Collect and structure all relevant technical information for complex cases. * Work with 3rd Level ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Apple Valley, MN

Technical Support Engineer Remote information

See Apple Valley, MN salary details

$38.5K

$81.1K

$122.7K

How much do technical support engineer remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical support engineer remote in Apple Valley, MN is $81,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $101,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Apple Valley, MN are hiring for Technical Support Engineer Remote jobs?

Cities near Apple Valley, MN with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Apple Valley, MN as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $81,145 per year, or $39 per hour.

IVVO / FLISR engineer

System One

Minneapolis, MN • Remote

Contractor

Re-posted 26 days ago

Job description

Job Title: IVVO (Integrated Volt-Var Optimization) / FLISR (Fault Location, Isolation, and Service Restoration) Engineer Location: Minneapolis, MN Type: 4 month Contract Compensation: $37.00 - $40.50 Work Model: Hybrid – onsite and remote

Responsibilities

  • Deploy and manage automated field devices such as capacitor banks and protection devices, including system study, settings development, and database updates.
  • Support integration of devices into advanced distribution management systems.
  • Assist in assessing advanced metering functionalities and provide technical support to field personnel.
  • Monitor devices, perform testing, and troubleshoot system issues.
  • Develop and maintain technical documentation, including designs, calculations, and reports.
  • Support bid/evaluation processes, including proposal evaluations and technical recommendations.
  • Coordinate with cross-functional teams to support IVVO/FLISR programs and system modeling.
  • Provide field engineering oversight during commissioning, testing, and inspections.
  • Lead small to medium projects; coordinate phases from research to commissioning.
  • Assist in budgeting, forecasting, and work order management related to engineering activities.
  • Contribute to continuous self-development and mentoring of less experienced engineers.

Requirements

  • BS in Electrical and/or Computer Engineering (Power Systems background preferred)
  • 2-3 years of relevant experience
  • Hands-on experience with Eaton cooper capacitor bank controllers and SEL protection devices
  • Experience with Advanced Distribution Management Systems (ADMS)
  • Familiarity with distribution system modeling tools such as Synergi and CYME
  • Proficient in MS Office Suite
  • Programming skills in Python and SQL (preferred)
  • Strong problem-solving skills and ability to communicate effectively across teams
  • Experience with utility distribution operations and system optimization
  • On-site work capability and ability to work in an office environment
Ref: #192-Precision San Antonio

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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