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Technical Support Engineer Remote Jobs in Apple Valley, MN

RDO Equipment

Product Specialist - Telematics

Osseo, MN · On-site +1

$60K - $80K/yr

Provide training and technical support: Deliver training and ongoing support for telematics platforms, remote diagnostics, remote programming, remote monitoring, and other connected support solutions.

Keenfinity

Intercom System Engineer

Burnsville, MN · On-site +1

$115K - $145K/yr

This is a remote position with 50% travel. The Intercom System Engineer creates specific Intercom ... They also provides technical support for regional customers. * Translating end-user requirements ...

Keenfinity

Intercom System Engineer

Burnsville, MN · On-site +1

$115K - $145K/yr

This is a remote position with 50% travel. The Intercom System Engineer creates specific Intercom ... They also provides technical support for regional customers. * Translating end-user requirements ...

Keenfinity

Intercom System Engineer

Burnsville, MN · On-site +1

This is a remote position with 50% travel. The Intercom System Engineer creates specific Intercom ... They also provides technical support for regional customers. * Translating end-user requirements ...

Ascent Placement Partners

Be Seen First

Remote Software Engineer - Technical Advisor

Minneapolis, MN · Remote

$150/hr

Remote Software Engineer - Technical Advisor $150.00 USD/hour | 100% Remote (USA Only) | Mostly ... This mostly asynchronous role may be supported from anywhere in the USA - only . Role Details: Job ...

New

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Apple Valley, MN

Technical Support Engineer Remote information

See Apple Valley, MN salary details

$38.5K

$81.1K

$122.7K

How much do technical support engineer remote jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical support engineer remote in Apple Valley, MN is $81,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $101,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Apple Valley, MN are hiring for Technical Support Engineer Remote jobs?

Cities near Apple Valley, MN with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Apple Valley, MN as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $81,145 per year, or $39 per hour.

Product Specialist - Telematics

RDO Equipment

Osseo, MN • On-site, Remote

$60K - $80K/yr

Full-time

Posted 5 days ago

RDO Equipment rating

8.5

Company rating: 8.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 739 rated retailers

Job description

As a Product Specialist (Telematics), you'll play a key role in advancing our Connected Support initiatives by serving as a trusted advisor for machine connectivity, telematics solutions, and equipment technology. If you're passionate about technology, enjoy building relationships, and want to make a meaningful impact with an industry leader, we'd love to hear from you.

What’s In It For You:

  • $60,000-$80,000/Annual 
  • Competitive compensation to reflect your experience, leadership, and industry expertise.
  •  A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page.
  •  A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

As a Field Support Office team member, you’ll work alongside knowledgeable, collaborative partners who support teams across the company. Whether you're looking to grow your career or make a meaningful impact, you’ll find the support and opportunity to thrive here.

What You Will Do:

  • Promote Connected Support solutions: Build awareness and demonstrate the value of telematics, machine connectivity, and related technologies with customers and internal teams.
  • Provide training and technical support: Deliver training and ongoing support for telematics platforms, remote diagnostics, remote programming, remote monitoring, and other connected support solutions.
  • Serve as a technology resource: Act as the primary point of contact for connected machine technology, product updates, technical support, and manufacturer communications.
  • For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

  • Technology aptitude and passion: Demonstrated interest, experience, or expertise in technology and connected equipment solutions.
  • Industry knowledge: Experience in the equipment industry or a strong understanding of equipment applications and customer needs.
  • Strong communication and presentation skills: Ability to confidently train, educate, and influence a variety of audiences.
  • Excellent customer service skills: Commitment to providing a positive customer experience and building long-term relationships.
  • Travel flexibility: Ability to travel approximately 25% of the time.
  • Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here:

  • Meaningful, FastMoving Work: Each day brings new challenges, problemsolving opportunities, and the satisfaction of helping customers be successful.
  • PeopleFirst Team Culture: You’ll be part of a supportive, collaborative close-knit team that values accuracy, trust, and helping one another succeed.
  •  A dynamic environment: where no two days are the same.
  •  A supportive team: that’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
  • Opportunities to: grow, learn, and lead in the industry.

What RDO Equipment employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About RDO Equipment

Sourced by ZipRecruiter

RDO Equipment Co., founded in 1968 and based in Fargo, North Dakota, USA, is a pioneering enterprise in the field of agricultural and construction equipment. They are a leading dealer of John Deere and Vermeer equipment in the United States and deliver equipment solutions to 10 countries worldwide. The company prides itself on its wide-ranging products and services which extend to sales, rentals, parts, and aftersales service of equipment.

Industry

Machinery manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1968

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