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Technical Support Engineer Remote Jobs in Kentucky

KEYENCE

Field Application Engineer

Louisville, KY · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

The Phia Group

Data Engineer (Remote)

Louisville, KY · On-site +1

$104K - $125K/yr

... technical implementations * Enable data for AI/ML use cases by preparing feature-rich datasets, supporting feature engineering, and ensuring data consistency for model training and inference

The Phia Group

Data Engineer (Remote)

Louisville, KY · On-site +1

$104K - $125K/yr

... technical implementations * Enable data for AI/ML use cases by preparing feature-rich datasets, supporting feature engineering, and ensuring data consistency for model training and inference

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltim ... Provide first level technical support, maintenance and troubleshooting for hardware and software in ...

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All JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Kentucky

Technical Support Engineer Remote information

See Kentucky salary details

$32.6K

$68.6K

$103.8K

How much do technical support engineer remote jobs pay per year?

As of Jul 6, 2026, the average yearly pay for technical support engineer remote in Kentucky is $68,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $85,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are the most commonly searched types of Technical Support Engineer jobs in Kentucky? The most popular types of Technical Support Engineer jobs in Kentucky are:
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What job categories do people searching Technical Support Engineer Remote jobs in Kentucky look for? The top searched job categories for Technical Support Engineer Remote jobs in Kentucky are:
What cities in Kentucky are hiring for Technical Support Engineer Remote jobs? Cities in Kentucky with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Sr Software Engineer- Remote 6 month contract to hire

Sr Software Engineer- Remote 6 month contract to hire

MDT Technical

Lexington, KY • On-site, Remote

$121K - $160K/yr

Contractor

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

Sr Software Engineer- Remote
Primary Location: Lexington, Kentucky
V-Soft Consulting is currently hiring for a Sr Software Engineer- Remote for our premier client Lexington, Kentucky.
Education and Experience »
  • Ability to prioritize multiple tasks
  • Bachelor's degree in computer science or related field of study

Knowledge and Skills:
  • Senior level full stack experience developing secure software with Microsoft .Net technologies (C#, ASP.Net Blazor, APIs)
  • Senior level database development experience (Microsoft SQL Server preferred)
  • Self-motivation and ability to work independently as well as collaboratively in a remote environment.
A high level of organizational skills
  • Excellent analytical, oral, and written communication.
  • Attention to detail
  • Experience with Microsoft Azure services (Azure SQL, App Service, Containers, etc.)
  • Design and develop new features and products
  • Support and maintain existing products

WHAT YOU'LL DO:
Job Responsibilities:
  • Looking for a senior level C#/.Net software engineer to help enhance and maintain our suite of software applications as well as help design and build new products. The ideal candidate will have excellent technical skills, the ability to communicate clearly and collaborate with other team members, and will help us continuously improve code quality, security, and processes.

Interested?
Qualified candidates should send their resumes to bmohammad@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
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