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Technical Support Engineer Remote Jobs in Delaware

Athena LLC

Design and develop backend services, orchestration layers, and supporting engineering harnesses for ... Technical Skills: Deep understanding of databases (SQL and NoSQL), RESTful APIs, microservices ...

ABB

Commercial Proposal Engineer

DE · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Agilent

Adobe Target Lead Engineer

Wilmington, DE · On-site +1

$116K - $182K/yr

This is a hybrid role: 2 days remote, 3 days in the office Key Responsibilities: * Own the design ... Troubleshoot and resolve technical issues related to Adobe Target deployments. * Stay ahead of with ...

The Chemours Company

Senior AI Engineer

Wilmington, DE · On-site +1

$101K - $139K/yr

This is a remote role and will report directly to the Head of Data Science & AI. The role ... Communicate progress to non-technical but key stakeholders on a proactive & regular basis. * For ...

Waters Corporation

Rheology Sales Specialist

New Castle, DE · Remote

$21.75 - $29.50/hr

This position will be remote and based in North America. * Enable and coach the field sales ... Support revenue growth by directly engaging in opportunity development, technical qualification ...

Waters Corporation

Rheology Sales Specialist

New Castle, DE · Remote

$21.75 - $29.50/hr

This position will be remote and based in North America. Typical tasks of the position include, but ... Support revenue growth by directly engaging in opportunity development, technical qualification ...

ABB

Senior Project Engineer

DE · Remote

$96K - $126K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Delaware

Technical Support Engineer Remote information

See Delaware salary details

$37.5K

$79.1K

$119.6K

How much do technical support engineer remote jobs pay per year?

As of Jul 23, 2026, the average yearly pay for technical support engineer remote in Delaware is $79,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are popular job titles related to Technical Support Engineer Remote jobs in Delaware? For Technical Support Engineer Remote jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Delaware look for? The top searched job categories for Technical Support Engineer Remote jobs in Delaware are:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Delaware as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $79,100 per year, or $38 per hour.
Lead Software Engineer-AWS and Terraform

Lead Software Engineer-AWS and Terraform

JP Morgan Chase

Wilmington, DE • On-site, Remote

Full-time

Medical, Retirement

Posted 9 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

60th of 150 rated banks

Job description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer-AWS and Terraform at JPMorgan Chase within the Corporate Sector-Commercial and Investment Banking Finance team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities

  • Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Develops secure high-quality production code, and reviews and debugs code written by others
  • Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
  • Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
  • Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
  • Adds to team culture of diversity, opportunity, inclusion, and respect
  • Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 5+ years applied experience
  • Hands-on experience delivering end-to-end solutions across system design, application development, testing, and operational stability for production systems
  • Advanced proficiency in one or more programming languages, including Python
  • Practical cloud-native engineering experience, including designing and operating workloads on AWS
  • Strong AWS compute expertise (EC2, ECS/EKS, and/or Lambda), with an emphasis on performance, resiliency, and cost awareness
  • Solid AWS networking knowledge (VPC, subnets, security groups, NACLs, Route 53, load balancers) to design secure and resilient architectures
  • Experience with AWS storage and data platforms (S3, EBS, EFS; and databases such as RDS/Aurora/DynamoDB as applicable) to support varied application needs
  • Proven Infrastructure-as-Code skills with Terraform, including authoring/maintaining reusable modules, managing remote state and locking, and applying workspace/environment best practices
  • Strong automation and delivery capabilities, including CI/CD pipeline design, integrating Terraform into workflows, automated validation/testing (linting, plan approvals), and scripting (Python, Bash, or PowerShell) to streamline engineering processes
  • Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
  • Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
Preferred qualifications, capabilities, and skills
 
  • Experience with modern front-end technologies
  • Experience working in financial services
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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