Utilize technical documentation to investigate and resolve problems * Actively look for ways to ... Minimum of 6 months experience in SaaS product based customer service role * Must live in the ...
Utilize technical documentation to investigate and resolve problems * Actively look for ways to ... Minimum of 6 months experience in SaaS product based customer service role * Must live in the ...
Jr. Customer Support Engineer
Dover, DE · On-site +1
Utilize technical documentation to investigate and resolve problems * Actively look for ways to ... Minimum of 6 months experience in SaaS product based customer service role * Must live in the ...
Jr. Customer Support Engineer
Dover, DE · On-site +1
Utilize technical documentation to investigate and resolve problems * Actively look for ways to ... Minimum of 6 months experience in SaaS product based customer service role * Must live in the ...
Principal Agentic Engineer - Remote - USA
Dover, DE · On-site +1
You will serve as a strategic consultant and technical lead, helping regulated industries and ... Ability to engage with engineering leadership (CTOs, VPs of Engineering) to defend architectural ...
Principal Agentic Engineer - Remote - USA
Dover, DE · On-site +1
You will serve as a strategic consultant and technical lead, helping regulated industries and ... Ability to engage with engineering leadership (CTOs, VPs of Engineering) to defend architectural ...
Application Security Engineer (REMOTE)
Hockessin, DE · Remote
$117K - $146K/yr
Support threat modeling, risk assessments, and security architecture reviews for applications ... Required Qualifications * Bachelor's degree in a technical field (e.g., Computer Science ...
Application Security Engineer (REMOTE)
Hockessin, DE · Remote
$117K - $146K/yr
Support threat modeling, risk assessments, and security architecture reviews for applications ... Required Qualifications * Bachelor's degree in a technical field (e.g., Computer Science ...
Field Service Controls Engineer
Newark, DE · Remote
$80K - $110K/yr
Provide remote technical support to field technicians to assist with system troubleshooting and ... Design automation systems and develop technical solutions while working independently from home ...
Quick apply
Field Service Controls Engineer
Newark, DE · Remote
$80K - $110K/yr
Provide remote technical support to field technicians to assist with system troubleshooting and ... Design automation systems and develop technical solutions while working independently from home ...
Spanish Bilingual Support Representative - Independent Contractor
Wilmington, DE · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Spanish Bilingual Support Representative - Independent Contractor
Wilmington, DE · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Spanish Bilingual Support Representative - Independent Contractor
Newark, DE · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Spanish Bilingual Support Representative - Independent Contractor
Newark, DE · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Spanish Bilingual Support Representative - Independent Contractor
Dover, DE · Remote
$11 - $12.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Spanish Bilingual Support Representative - Independent Contractor
Dover, DE · Remote
$11 - $12.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Remote Spanish Bilingual Customer Service
Newark, DE · Remote
$15.25 - $19/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Remote Spanish Bilingual Customer Service
Newark, DE · Remote
$15.25 - $19/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Remote Spanish Bilingual Customer Service
Dover, DE · Remote
$15.50 - $19.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Remote Spanish Bilingual Customer Service
Dover, DE · Remote
$15.50 - $19.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Remote Spanish Bilingual Customer Service
Wilmington, DE · Remote
$15 - $19/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Remote Spanish Bilingual Customer Service
Wilmington, DE · Remote
$15 - $19/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...
Mid-level Agentic DevOps Engineer - Remote - USA
Dover, DE · On-site +1
$52.75 - $72.25/hr
What We Are Looking For * 4+ years of professional experience as a DevOps engineer role supporting ... Paid Time Off (vacation, sick leave, parental leave, holidays). * 100% remote work. * The ability ...
Mid-level Agentic DevOps Engineer - Remote - USA
Dover, DE · On-site +1
$52.75 - $72.25/hr
What We Are Looking For * 4+ years of professional experience as a DevOps engineer role supporting ... Paid Time Off (vacation, sick leave, parental leave, holidays). * 100% remote work. * The ability ...
Demonstrate technical expertise in overhaul practices, NDE inspections, outage QA/QC, and ... This role is designated as remote, giving you the flexibility to primarily work from home while ...
Demonstrate technical expertise in overhaul practices, NDE inspections, outage QA/QC, and ... This role is designated as remote, giving you the flexibility to primarily work from home while ...
Demonstrate technical expertise in overhaul practices, NDE inspections, outage QA/QC, and ... This role is designated as remote, giving you the flexibility to primarily work from home while ...
Demonstrate technical expertise in overhaul practices, NDE inspections, outage QA/QC, and ... This role is designated as remote, giving you the flexibility to primarily work from home while ...
Field Application Engineer- Texas
Newark, DE · On-site +1
$90K - $120K/yr
We are seeking an experienced Field Application Engineer to work out of a home office and be based ... technical training and support to our customers at either their site, FARO site, via web, or remote ...
Field Application Engineer- Texas
Newark, DE · On-site +1
$90K - $120K/yr
We are seeking an experienced Field Application Engineer to work out of a home office and be based ... technical training and support to our customers at either their site, FARO site, via web, or remote ...
Field Application Engineer - Boston/ Philadelphia
Newark, DE · On-site +1
$90K - $120K/yr
We are seeking an experienced Field Application Engineer to work out of a home office and be based ... technical training and support to our customers at either their site, FARO site, via web, or remote ...
Field Application Engineer - Boston/ Philadelphia
Newark, DE · On-site +1
$90K - $120K/yr
We are seeking an experienced Field Application Engineer to work out of a home office and be based ... technical training and support to our customers at either their site, FARO site, via web, or remote ...
... Engineer to work remotely from their home ... This person will be expected to assist in preparing designs and supporting permits associated with ...
... Engineer to work remotely from their home ... This person will be expected to assist in preparing designs and supporting permits associated with ...
... Engineer to work remotely from their home ... This person will be expected to assist in preparing designs and supporting permits associated with ...
Quick apply
... Engineer to work remotely from their home ... This person will be expected to assist in preparing designs and supporting permits associated with ...
Remote Customer Service Agent
Wilmington, DE · Remote
$15 - $20.25/hr
... support for a variety of client programs across industries ... This opportunity offers the flexibility to run your own home-based business while delivering high ...
Remote Customer Service Agent
Wilmington, DE · Remote
$15 - $20.25/hr
... support for a variety of client programs across industries ... This opportunity offers the flexibility to run your own home-based business while delivering high ...
Remote Customer Service Agent
Dover, DE · Remote
$15.50 - $20.75/hr
... support for a variety of client programs across industries ... This opportunity offers the flexibility to run your own home-based business while delivering high ...
Remote Customer Service Agent
Dover, DE · Remote
$15.50 - $20.75/hr
... support for a variety of client programs across industries ... This opportunity offers the flexibility to run your own home-based business while delivering high ...
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Jr. Customer Support Engineer
Dover, DE • Remote
NDM Global Inc
Full-time
Re-posted 4 days ago
Job description
Company Description
NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork and strengthening our relationship with customers and each other. We believe our people are what makes us great, and they have the skills and the potential to elevate our customers' experience to the next level.
We believe that hard work and commitment will benefit NDM Global Inc. and also will give all of our employees a sense of pride and accomplishment.
Job Description
We are looking for an individual who loves to help, troubleshoot, and seek out opportunities for improvement. In the Support Engineer position, you will be directly in touch with our customers, which range from small to large businesses. You will be helping our customers to get the best experience possible out of our software solutions.
Applicants must be eligible to work and currently live in the Western United States.
Duties and Responsibilities
- Take ownership to timely resolution of customer inquiries
- Investigate and troubleshoot customer inquiries
- Assist customers to solutions in a timely manner
- Testing product/software change requests
- Develop and maintain product documentation
- Develop training materials, how to guides, solution articles, etc. to support product end users
- Operate as a subject matter expert on our software products
- Provide feedback and feature suggestions to improve overall usability of our software products
- Continuous monitoring of systems utilized
- Provide excellent customer support
- Communicate in a clear and professional manner both internally and externally
- Utilize technical documentation to investigate and resolve problems
- Actively look for ways to improve and help customers.
Qualifications
Requirements
- High School Diploma or equivalent
- Minimum of 6 months experience in SaaS product based customer service role
- Must live in the Western United States
Skills and Qualifications
- Self starter mindset
- Problem solving mentality
- Excellent communication skills (oral and written)
- Fluency in the English language, including the meaning and spelling of words, rules of composition, and grammar
- Able to thrive in a remote working environment including work time, communication both internally and externally, tracking hours, and following procedures
Additional Information
All your information will be kept confidential according to EEO guidelines.