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Technical Support Engineer Remote Jobs in Delaware

Ametek

Field Application Engineer- Texas

Newark, DE · On-site +1

$90K - $120K/yr

... technical training and support to our customers at either their site, FARO site, via web, or remote ... Collaborate with other Field Applications Engineers and Support Engineers to test workflows, solve ...

Reco

Solutions Engineer

Wilmington, DE · Remote

Description We're expanding rapidly and looking for a Solutions Engineer who can own the technical ... Ability to work both independently and collaboratively in a remote environment. Nice to have:

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Delaware

Technical Support Engineer Remote information

See Delaware salary details

$37.5K

$79.1K

$119.6K

How much do technical support engineer remote jobs pay per year?

As of Sep 3, 2026, the average yearly pay for technical support engineer remote in Delaware is $79,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,600.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What are the most commonly searched types of Technical Support Engineer jobs in Delaware?

The most popular types of Technical Support Engineer jobs in Delaware are:

What are popular job titles related to Technical Support Engineer Remote jobs in Delaware?

For Technical Support Engineer Remote jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Delaware look for?

The top searched job categories for Technical Support Engineer Remote jobs in Delaware are:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Delaware as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% Remote job distribution, with an average salary of $79,100 per year, or $38 per hour.

Gas Turbine Field Engineer

EN Engineering LLC

Wilmington, DE • Remote

Full-time, Part-time

Retirement, PTO

Re-posted 8 days ago

Job description

Join ENTRUST Solutions Group power generation group as a part-time or full-time Field Engineer/Owners Representative on site to support steam and gas turbine and generator outage activities for power plant owners and operators.

What You’ll Do:

  • Act as Field Engineer/Owners Representative on site to support steam and gas turbine and generator outage activities for power plant owners and operators
  • Frequently interface with ENTRUST turbine and generator engineers
  • Demonstrate technical expertise in overhaul practices, NDE inspections, outage QA/QC, and troubleshooting for turbine and generator equipment

What We Offer:

  • A supportive and inclusive work environment that values diversity and encourages innovation.
  • Opportunities for professional growth and career development.
  • Competitive salary and comprehensive benefits package, including generous paid time off, retirement program with a company match, tuition reimbursement, and flexible work schedules. 

Required Qualifications:

  • Degree in engineering or equivalent technical degree and/or work experience
  • 10+ years related field experience on steam turbines, industrial gas turbines, aero derivative gas turbines, and/or gas turbines
  • Ability to work remotely with scheduled onsite work at client site

Why Join Us?

At ENTRUST Solutions Group, we are a community of over 3,000 dedicated professionals committed to our clients and each other. As an ENR Top 100 company, we provide comprehensive engineering, consulting, and automation services to various industries, including gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. We are a forward-thinking organization dedicated to leveraging cutting-edge technology to drive success. We are committed to fostering a culture of innovation and continuous improvement.

We believe in fostering a culture of inclusivity and respect, where everyone feels valued and empowered to contribute their unique perspectives. If you are passionate about Power Generation and looking for a place to grow your career, we would love to hear from you!

Explore More Opportunities: Not quite the right fit? Check out all our openings at ENTRUST Solutions Group Careers.

To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: https://www.linkedin.com/company/entrustsolutionsgroup

ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group.

This role is designated as remote, giving you the flexibility to primarily work from home while staying actively connected to your team and projects. We value collaboration and responsiveness, so we ask our remote team members to be available when in-office presence is needed—such as for client meetings, team events, or training sessions. Our approach blends freedom with shared accountability, making ENTRUST an exciting and supportive environment for professionals who thrive in remote work settings with clear, respectful expectations.

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