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Technical Support Coordinator Jobs in Quebec (NOW HIRING)

American Iron and Metal

Under the responsibility of the supervisor, the Maintenance Coordinator ensures the effective ... He/she supports the technical teams, optimizes parts management, and actively contributes to the ...

KPMG

Learning Technology Coordinator

Montreal, QC · On-site

The Learning Technology Coordinator reports directly to the Manager, Learning Technology Team ... This position is responsible for providing first-level technical and administrative support to all ...

SYSTRA

Support and assistance to the overall technical multidisciplinary coordination across all project phases (concept to commissioning). * Assisting Implementation of the Facilities Development Plan ...

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All JobsTechnical Support JobsTechnical Support Coordinator JobsTechnical Support Coordinator Jobs in Quebec

Technical Support Coordinator information

See Quebec salary details

$14

$22

$38

How much do technical support coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for technical support coordinator in Quebec is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support coordinator?

To thrive as a Technical Support Coordinator, you need strong troubleshooting abilities, a solid understanding of IT systems, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or ITIL are often required. Excellent communication, patience, and multitasking skills help in effectively assisting users and coordinating support teams. These competencies are crucial to ensure timely problem resolution, high user satisfaction, and efficient support operations.

What are some common challenges faced by technical support coordinators, and how can they be managed effectively?

Technical Support Coordinators often face the challenge of juggling multiple priorities, such as managing support tickets, coordinating with technical teams, and ensuring timely responses to customer inquiries. Balancing urgent requests with ongoing projects requires strong organizational skills and effective communication. Proactive time management, utilizing help desk software, and maintaining clear documentation can help manage these challenges. Additionally, building strong relationships with both customers and internal teams fosters smoother collaboration and faster issue resolution.

What is the difference between Technical Support Coordinator vs Technical Support Specialist?

AspectTechnical Support CoordinatorTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldSimilar educational requirements, often with certifications like CompTIA A+ or Network+
Work EnvironmentOffice and remote support, coordinating support activitiesCustomer-facing support, troubleshooting technical issues
Employer & Industry UsageUsed in IT departments across various industriesCommon in tech companies, service providers, and IT support firms
Search & Comparison IntentOften compared for coordination and administrative roles in supportCompared for direct technical troubleshooting roles

The main difference is that a Technical Support Coordinator focuses on organizing and managing support processes, while a Technical Support Specialist primarily handles direct technical troubleshooting. Both roles require similar credentials and work environments, but their core responsibilities differ in scope and focus.

What does a technical support coordinator do?

A technical support coordinator manages and oversees technical support teams, ensuring customer issues are resolved efficiently. They coordinate troubleshooting, communicate with clients, and may use tools like ticketing systems or remote support software to facilitate service delivery.

What are the most commonly searched types of Technical Support jobs in Quebec?

The most popular types of Technical Support jobs in Quebec are:

What cities in Quebec are hiring for Technical Support Coordinator jobs?

Cities in Quebec with the most Technical Support Coordinator job openings:

Technical Support Coordinator jobs near you

Maintenance Coordinator - Mobile Equipment

American Iron and Metal

On-site

Full-time

PTO

Posted 24 days ago

Key responsibilities

  • Coordinate mechanical maintenance work on mobile equipment (corrective and preventive).

  • Support maintenance teams by providing technical assistance and monitoring maintenance activities.

  • Manage parts requests, equipment inventory, and develop maintenance programs.

Job description

Company Description

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. 
 
Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products. 
 
We take pride in doing good things for the environment to help create a greener, more sustainable future for all. 

It’s simple; we do it right. We AIM for excellence. 

What we offer! 

  • Competitive salary + other benefits;
  • Group insurance coverage from day one and group RRSP with employer matching contributions;
  • Telemedicine (Unlimited access to a doctor 24/7);
  • Eligible for paid vacation from day one; **
  • AIM tuition assistance grants.
  • Company-wide events throughout the year (BBQ, Christmas party, etc.);
  • Free on-site gym;
  • Two on-site cafeterias (subsidized meal program available);
  • Dynamic and rewarding work environment - work on high-impact and meaningful projects while having fun!
Job Description

We are currently looking for motivated individuals to join our team in Montreal, from Monday to Friday, day shift. Under the responsibility of the supervisor, the Maintenance Coordinator ensures the effective coordination of preventive and corrective maintenance work on mobile equipment. He/she supports the technical teams, optimizes parts management, and actively contributes to the reliability and improvement of equipment.

What you’re responsible for:

  • Coordinate mechanical maintenance work on mobile equipment (corrective and preventive); 
  • Monitor maintenance work performed and take corrective action as needed; 
  • Provide technical support to maintenance teams for diagnosing and resolving mechanical problems (e.g., parts search, documentation, advice, work methods, etc.); 
  • Collaborate with operations to plan and prioritize work and equipment shutdowns; 
  • Manage parts requests and maintenance equipment inventory (reviewing minimums and maximums);
  • Manage and develop equipment maintenance programs; 
  • Participate in the implementation and maintenance of safe work methods; 
  • Be involved in occupational health and safety initiatives; 
  • Identify potential improvements to be implemented on equipment (continuous improvement/equipment reliability); 
  • Manage and develop assets (spare parts, documentation, PM); 
  • Coordinate work and monitor external contractors; 
  • Perform all other related tasks. 
Qualifications

To join our team:

  • You have experience in mobile equipment maintenance
  • You have at least 3 years of relevant experience in a maintenance or related department
  • You are proficient in MS Office software and maintenance management software
  • You have technical knowledge of mobile equipment
  • You are recognized for your project management skills
  • You are independent and comfortable in an industrial environment
  • You are skilled at establishing good business relationships with subcontractors
  • You have a valid driver's license with a good driving record

Additional Information

American Iron and Metal (AIM) and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration without regard to race, religion, skin color, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship, disability, veteran status, or any other class protected under applicable employment laws.