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Technical Support Associate Jobs in York, PA (NOW HIRING)

Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... Capture video and photographic documentation to support the development of a comprehensive learning ...

New

Technical Writer

Hershey, PA ยท On-site

$40 - $43/hr

Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... Capture video and photographic documentation to support the development of a comprehensive learning ...

New

Production Technical Trainer

Leola, PA ยท On-site

$33.25 - $44.25/hr

Support onboarding, equipment startup, and qualification of new employees * Partner with operations ... Associate's degree and three (3) years of technical or manufacturing-related experience * High ...

Production Technical Trainer

Leola, PA ยท On-site

$60 - $85/hr

Support onboarding, equipment startup, and qualification of new employees * Partner with operations ... Associate's degree and three (3) years of technical or manufacturing-related experience * High ...

Production Technical Trainer

Leola, PA ยท On-site

$33.25 - $44.25/hr

Support onboarding, equipment startup, and qualification of new employees * Partner with operations ... Associate's degree and three (3) years of technical or manufacturing-related experience * High ...

Production Technical Trainer

Leola, PA ยท On-site

$33.25 - $44.25/hr

Support onboarding, equipment startup, and qualification of new employees * Partner with operations ... Associate's degree and three (3) years of technical or manufacturing-related experience * High ...

Manufacturing Engineer

York, PA ยท On-site

$71K - $92K/yr

Collaborate with associates and support functions to develop action registers and address process ... Technical Support: Provide technical support to plant staff, assisting in resolving technical ...

Associates Degree in Computer Information Systems, Computer Science, or equivalent technical work experience or certifications * 1+ year of experience in application, technical support, desktop ...

IT Engineer

PA ยท On-site

Associates Degree in Computer Information Systems, Computer Science, or equivalent technical work experience or certifications * 1+ year of experience in application, technical support, desktop ...

Showing results 21-40

Technical Support Associate information

See York, PA salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in York, PA is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.01 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in York, PA?

The most popular types of Technical Support jobs in York, PA are:

What are popular job titles related to Technical Support Associate jobs in York, PA?

For Technical Support Associate jobs in York, PA, the most frequently searched job titles are:

What cities near York, PA are hiring for Technical Support Associate jobs?

Cities near York, PA with the most Technical Support Associate job openings:

NDE Level III (Lead)

Cannonball Recruiting LLC

York, PA โ€ข On-site

$120K/yr

Part-time

Medical, Dental, Life, Retirement

Re-posted 22 days ago


Job description

NDE Level III (Lead)

Location: York, PA

Pay: $100-120k/yr.

Description:

  • The Lead NDE Level III is responsible for the planning, technical direction, and implementation of a Non-Destructive Examination program compliant with specific standards including ASME and NAVSEA.

Qualifications:

  • Associate degree in Metrology/NDE or Degree in Engineering or equivalent practical experience in Non-Destructive Examination. Completion of an apprenticeship program is desirable.
  • Must currently have or be able to obtain a security clearance.
  • Minimum eight years of Non-Destructive Examination, experience as an SNT-TC-1A level III in MT, PT, VT, and RT disciplines. SNT-TC-1A level III status in UT and LT disciplines is desirable.
  • NSTR-99 certification in PT and RT will be expected within 6 months after hire date.
  • Must meet 10CFR34 requirements for a Radiation Safety Officer.
  • Current IRRSP card holder with 2,000 hours of isotope experience is required.
  • Must have thorough knowledge of NDE principles and their application to industrial inspection problems.
  • Must have a strong background in ASME Code, TP-271, and NAVSEA 250-1500-1
  • Membership in appropriate technical or professional societies is expected.
  • Must be able to train manufacturing and inspection personnel.
  • Excellent communication skills, both verbal and written.
  • Excellent computer skills required. Must have a working knowledge of ERP systems and Microsoft applications such as Word, Excel, and Outlook.

Job Duties:

  • Implement and maintain SNT-TC-1A qualification program for Level I/Level II personnel.
  • Prepare NDE procedures.
  • Perform all required duties of a Radiation Safety Officer per 10CFR34.
  • Provide formal training to Level I/Level II personnel.
  • Determine feasibility of alternative NDE requirements.
  • Provide technical support to Level I/Level II personnel, as applicable, including the recommendations for new equipment which would improve NDE processes.
  • Provide technical support to engineering. Improve communications and understanding of NDE principles and capabilities.
  • Provide input to manufacturing, engineering, and other personnel relative to technical requirements of procedures.
  • Maintain close communication with operational departments.
  • Provide technical support and assistance during the evaluation and the formulation of custom proposals.
  • Assure contract specifications are met while meeting budgetary and schedule guidelines.
  • Provide training within the Quality Methods group.
  • Resolve NDE disputes with customers.
  • Other duties as assigned.

Benefits:

  • Health/Dental Insurance
  • Life/Disability Insurance
  • Retirement Plan
  • Flexible Spending Account
  • Vacation and Paid Holiday

All offers of employment are contingent upon the successful completion of a pre-employment drug screen and background check.