ZipRecruiter

Log In

1

Technical Support Associate Jobs in Waynesboro, VA

MSD

Assoc. Dir., Safety & Environment

Elkton, VA · On-site

Summary The Associate Director, Safety & Environment Manager, will provide EHS leadership for our ... technical operations, and external partners to support project delivery in alignment with company ...

previous page

Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Waynesboro, VA

Technical Support Associate information

See Waynesboro, VA salary details

$10

$23

$55

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Waynesboro, VA is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.43 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Waynesboro, VA look for?

The top searched job categories for Technical Support Associate jobs in Waynesboro, VA are:

What cities near Waynesboro, VA are hiring for Technical Support Associate jobs?

Cities near Waynesboro, VA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Waynesboro, VA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,412 per year, or $23.8 per hour.

Research Associate in Biology

University of Virginia

Charlottesville, VA • On-site

Full-time

Re-posted 17 days ago

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

213th of 628 rated colleges and universities

Job description

The Department of Biology at the University of Virginia invites applicants for a postdoctoral Research Associate position in Dr. Harris Kaplan's lab. The Kaplan Laboratory uses molecular and neurophysiological techniques to study infant brain function and behavior, such as sleep and parent-infant interactions, using mice as a model system. The research associate will work on a project to rigorously define infant sleep behaviors in infant mice and identify subcortical cell types that regulate infant mouse sleep. The core of this work will involve the use of electrophysiological tools to measure brain state in head-fixed infant mice cycling between sleep and wake. Associated projects involve dissecting small brainstem and hypothalamic regions for single-nucleus RNA-sequencing to identify cell types that may underlie sleep state.
The selected candidate will work directly with Dr. Kaplan to support research initiatives, as well as mentor students in the lab in research projects. The candidate will be expected to complete some planned work on the project, as well as develop new ideas and approaches in the lab to take the project in new directions.
Required Qualifications:
  • A PhD in Neuroscience, Biology, or a related field by the start date

Preferred Qualifications:
  • Demonstrated expertise in electrophysiology in head-fixed infant rodents.
  • Experience in defining sleep states in rodents, especially infants.
  • Demonstrated technical experience including brain histology, rodent husbandry, and behavior, and/or standard molecular biology techniques.
  • Strong ability in experimental design, data analysis, and data management.
  • Excellent written and oral communication skills, as evidenced by publications, conferences, or other forms of scientific communication.
  • Ability to develop and learn new technical skills and approaches.
  • Proficiency with computer software, including Microsoft Word, PowerPoint, and Excel.
  • Ability to work independently and as a team member.
  • Experience and ability in mentorship of junior lab members.
  • Ability to show initiative and leadership within and beyond the lab.

Application Procedure: Apply online https://jobs.virginia.edu/us and search for R0086275. Attach a cover letter outlining your fit with the qualifications and motivation for pursuing the position, curriculum vitae, and contact information for three individuals who can provide professional reference letters.
Please note that multiple documents can be uploaded in the box.
Application Deadline: Review of applications will begin on August 31, 2026. The University will perform background checks on all new hires prior to employment.
Anticipated start date for this position is December 1, 2026, but the start date is flexible.
The anticipated hiring range is $61,000-$64,000, commensurate with education and experience.
This is a one-year appointment; however, the appointment may be renewed for additional one-year increments, contingent upon available funding and satisfactory performance.
For questions about the position, please contact Harris Kaplan, Assistant Professor, at mvr2qk@virginia.edu.
For questions about the application process, please contact Richard Haverstrom, Academic Recruiter, at rkh6j@virginia.edu.
For information on the benefits available to postdoctoral associates at UVA, visit postdoc.virginia.edu and hr.virginia.edu/benefits.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .

What University Of Virginia employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

University of Virginia logo

About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

View All University of Virginia Jobs

Apply