Provide technical support and guidance to end-users regarding proper equipment operation and care ... Associate's degree in Biomedical Equipment Technology * Experience in repairing, calibrating, and ...
Provide technical support and guidance to end-users regarding proper equipment operation and care ... Associate's degree in Biomedical Equipment Technology * Experience in repairing, calibrating, and ...
Provide technical support and guidance to end-users regarding proper equipment operation and care ... Associate's degree in Biomedical Equipment Technology * Experience in repairing, calibrating, and ...
Provide technical support and guidance to end-users regarding proper equipment operation and care ... Associate's degree in Biomedical Equipment Technology * Experience in repairing, calibrating, and ...
Provide technical support and guidance to end-users regarding proper equipment operation and care ... Associate's degree in Biomedical Equipment Technology * Experience in repairing, calibrating, and ...
Quick apply
Provide technical support and guidance to end-users regarding proper equipment operation and care ... Associate's degree in Biomedical Equipment Technology * Experience in repairing, calibrating, and ...
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Research Associate
Mcgregor, TX · On-site
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Research Associate
Mcgregor, TX · On-site
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Research Associate
Mcgregor, TX · On-site
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Research Associate
Mcgregor, TX · On-site
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Research Associate
Mcgregor, TX · On-site
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Research Associate
Mcgregor, TX · On-site
Responsibilities: -Supervise experiments in support of various research projects conducted at the ... technical evaluation of research experiments and results. -Summarize results for inclusion in ...
Designer III
Mcgregor, TX · On-site
Perform various forms of technical support, including answering questions from other departments ... What you will bring: * Associate's Degree in Design or Engineering Technology (or related ...
Designer III
Mcgregor, TX · On-site
Perform various forms of technical support, including answering questions from other departments ... What you will bring: * Associate's Degree in Design or Engineering Technology (or related ...
Designer III
Mcgregor, TX · On-site
Perform various forms of technical support, including answering questions from other departments ... What you will bring: * Associate's Degree in Design or Engineering Technology (or related ...
Designer III
Mcgregor, TX · On-site
Perform various forms of technical support, including answering questions from other departments ... What you will bring: * Associate's Degree in Design or Engineering Technology (or related ...
Perform various forms of technical support, including answering questions from other departments ... What you will bring: * Associate's Degree in Design or Engineering Technology (or related ...
Perform various forms of technical support, including answering questions from other departments ... What you will bring: * Associate's Degree in Design or Engineering Technology (or related ...
Senior Audit Associate
Waco, TX · On-site
$70K - $85K/yr
... and technical depth. We are looking for someone who ensures audit accuracy and compliance, takes ... Supervise and mentor audit associates, providing guidance and support throughout each engagement
Senior Audit Associate
Waco, TX · On-site
$70K - $85K/yr
... and technical depth. We are looking for someone who ensures audit accuracy and compliance, takes ... Supervise and mentor audit associates, providing guidance and support throughout each engagement
HVAC Programmer
Mcgregor, TX · On-site
Provide technical support before, during and after system installation * Provide recommendations to ... Associate's degree * 1+ years of vocational technical training preferred * Specialized skill ...
HVAC Programmer
Mcgregor, TX · On-site
Provide technical support before, during and after system installation * Provide recommendations to ... Associate's degree * 1+ years of vocational technical training preferred * Specialized skill ...
Project Manager- Automated Logic(Waco, TX)
Waco, TX · On-site
$79K - $158K/yr
Provide technical support to sales representatives to ensure customers' needs are met. * Identify ... Bachelor's degree with 4+ years of industry experience OR Associate Degree with 6+ years of ...
Project Manager- Automated Logic(Waco, TX)
Waco, TX · On-site
$79K - $158K/yr
Provide technical support to sales representatives to ensure customers' needs are met. * Identify ... Bachelor's degree with 4+ years of industry experience OR Associate Degree with 6+ years of ...
Branch Associate
Waco, TX · On-site
Support your fellow associates by assisting with deliveries, shipping, and receiving as needed. * Continuous Learning: Take ownership of your technical growth. Actively participate in training ...
Branch Associate
Waco, TX · On-site
Support your fellow associates by assisting with deliveries, shipping, and receiving as needed. * Continuous Learning: Take ownership of your technical growth. Actively participate in training ...
Branch Associate
Waco, TX · On-site
$16/hr
Support your fellow associates by assisting with deliveries, shipping, and receiving as needed. * Continuous Learning: Take ownership of your technical growth. Actively participate in training ...
Quick apply
Branch Associate
Waco, TX · On-site
$16/hr
Support your fellow associates by assisting with deliveries, shipping, and receiving as needed. * Continuous Learning: Take ownership of your technical growth. Actively participate in training ...
Inprocessing Support Technician
$18 - $20/hr
... technical services , parts , PCB disposa l and recycling . Our national network of factories and ... Work effectively in a team-oriented environment requiring close interaction with other associates.
Inprocessing Support Technician
$18 - $20/hr
... technical services , parts , PCB disposa l and recycling . Our national network of factories and ... Work effectively in a team-oriented environment requiring close interaction with other associates.
Campus Store Customer Services Associate
Waco, TX · On-site
$13.25 - $14.75/hr
The Campus Store Sales & Service Associate also supports general office and clerical functions ... Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer ...
Campus Store Customer Services Associate
Waco, TX · On-site
$13.25 - $14.75/hr
The Campus Store Sales & Service Associate also supports general office and clerical functions ... Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer ...
Campus Store Customer Services Associate
Waco, TX · On-site
$13.25 - $14.75/hr
The Campus Store Sales & Service Associate also supports general office and clerical functions ... Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer ...
Campus Store Customer Services Associate
Waco, TX · On-site
$13.25 - $14.75/hr
The Campus Store Sales & Service Associate also supports general office and clerical functions ... Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer ...
Administrative Support Assistant
Temple, TX · On-site +1
$50K - $65K/yr
Assigned special projects by the Chief and Associate Chief, Pharmacy Service, which will entail ... technical knowledge. Performs liaison duties between Pharmacy Service and subordinates in other ...
Administrative Support Assistant
Temple, TX · On-site +1
$50K - $65K/yr
Assigned special projects by the Chief and Associate Chief, Pharmacy Service, which will entail ... technical knowledge. Performs liaison duties between Pharmacy Service and subordinates in other ...
Technical Support Associate information
See Waco, TX salary details
$9.82 - $13.54
2% of jobs
$16.07 is the 25th percentile. Wages below this are outliers.
$13.54 - $17.27
34% of jobs
The median wage is $18.94 / hr.
$17.27 - $20.99
32% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.99 - $24.72
17% of jobs
$24.72 - $28.44
5% of jobs
$28.44 - $32.17
6% of jobs
$32.17 - $35.89
2% of jobs
$35.89 - $39.62
2% of jobs
$39.62 - $43.34
0% of jobs
$43.34 - $47.07
0% of jobs
$47.07 - $50.79
0% of jobs
$9
$21
$50
How much do technical support associate jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for technical support associate in Waco, TX is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $23.46 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a technical support associate?
To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.
What does a technical support associate do?
A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.
Is technical support a remote job?
Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What are some common challenges technical support associates face, and how can they effectively manage them?
Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Waco, TX? For Technical Support Associate jobs in Waco, TX, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Waco, TX look for? The top searched job categories for Technical Support Associate jobs in Waco, TX are:
What cities near Waco, TX are hiring for Technical Support Associate jobs? Cities near Waco, TX with the most Technical Support Associate job openings:
Job description
Job Type
Full-time
Description
Position Summary:
The Biomedical Equipment Technician (BMET) is responsible for inspecting, maintaining, calibrating, and repairing medical and dental equipment to ensure optimal performance and compliance with safety and regulatory standards. A key focus of this role is working with dental X-ray equipment, including panograph machines, to perform repairs, calibration, and installation. The BMET will also support a diverse range of equipment in circulation, including portable dental treatment units, sterilization systems, optometry equipment, audiometers, and other medical or dental equipment. This role works closely with clinical staff to minimize equipment downtime and supports the overall delivery of safe, effective patient care.
Key Responsibilities:
Types of Equipment in Circulation:
Requirements
Qualifications:
Preferred Qualifications:
Physical Requirements:
If you are made a conditional offer of employment, you will be required to undergo a background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.
DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
Full-time
Description
Position Summary:
The Biomedical Equipment Technician (BMET) is responsible for inspecting, maintaining, calibrating, and repairing medical and dental equipment to ensure optimal performance and compliance with safety and regulatory standards. A key focus of this role is working with dental X-ray equipment, including panograph machines, to perform repairs, calibration, and installation. The BMET will also support a diverse range of equipment in circulation, including portable dental treatment units, sterilization systems, optometry equipment, audiometers, and other medical or dental equipment. This role works closely with clinical staff to minimize equipment downtime and supports the overall delivery of safe, effective patient care.
Key Responsibilities:
- Perform preventive maintenance, testing, and calibration of medical and dental equipment, with emphasis on dental X-ray units and panograph machines.
- Troubleshoot, repair, and replace defective components on a wide range of biomedical and clinical equipment.
- Install, configure, and test new devices, ensuring proper functionality and compliance with manufacturer specifications.
- Maintain accurate service records and documentation for all equipment activities.
- Ensure all equipment meets manufacturer specifications, safety regulations, and compliance standards.
- Collaborate with clinical staff to prioritize repairs and minimize operational disruptions.
- Provide technical support and guidance to end-users regarding proper equipment operation and care.
- Maintain an inventory of parts, tools, and equipment supplies.
Types of Equipment in Circulation:
- Dental: Portable Dental Treatment Units, Sterilization Equipment, Dental X-ray Systems (including Panograph Machines)
- Optometry: Phoroptors and related diagnostic devices
- Hearing: Audiometers requiring calibration
- General Biomedical: Additional medical and diagnostic support equipment as required
Requirements
Qualifications:
- Associate's degree in Biomedical Equipment Technology
- Experience in repairing, calibrating, and installing dental X-ray equipment, including panograph machines.
- Technical knowledge of dental, optometry, and hearing equipment maintenance and repair.
- Familiarity with safety, regulatory, and compliance standards (FDA, OSHA, Joint Commission, state radiation regulations).
- Excellent problem-solving skills and attention to detail.
- Effective communication skills to interact with clinical staff and vendors.
- Ability to work independently and manage multiple priorities.
Preferred Qualifications:
- CBET (Certified Biomedical Equipment Technician) or equivalent certification.
- Prior experience supporting diverse medical and dental equipment inventory.
Physical Requirements:
- Ability to lift and move equipment up to 50 lbs.
- Manual dexterity for handling small components and tools.
If you are made a conditional offer of employment, you will be required to undergo a background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.
DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
About DOCS Health
Sourced by ZipRecruiter
DOCS Health is a pioneering healthcare-based organization headquartered in Pipersville, PA, USA. Operating in the broad healthcare industry, DOCS Health prides itself on delivering state-of-the-art, tailored healthcare solutions to a diverse group of clients. The official website suggests that the company offers a wide range of services, including modern diagnostic solutions, innovative treatment options, and holistic healthcare services. DOCS Health was founded with the mission of revolutionizing healthcare services and seeking innovative solutions to healthcare challenges.
Industry
Hospitals
Company size
11 - 50 Employees
Headquarters location
Pipersville, PA, US
Year founded
1990