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Technical Support Associate Jobs in Topeka, KS (NOW HIRING)

Trecora LLC

Plant Specialist

Lawrence, KS · On-site

The Plant Specialist supports safe, efficient, and reliable plant operations by providing technical ... Associate degree or equivalent from two-year college or technical school in Industrial Technology ...

Mars

Packaging Machine Operator-Nights

Topeka, KS · On-site

$16 - $19.25/hr

... technical field, or a military Veteran transitioning to the civilian workforce, Mars offers the ... Family Support: Paid Maternity & Parental Leave, Short-Term & Long-Term Disability. Career Growth:

Dillons

Fuel Center Clerk

Topeka, KS · On-site

$12.75 - $15/hr

Familiarity with industry/technical terms and processes * Ability to work in a fast-paced ... Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer ...

Aprio

Senior Application Developer

Topeka, KS · On-site

$91K - $125K/yr

Responsibilities : • Demonstrates an effort to learn about all business functions supported by ... technical consultative process between users and other information technology staff to identify ...

Dillons

FUEL CENTER/CLERK

Topeka, KS · On-site

$13.25 - $15.50/hr

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ... Familiarity with industry/technical terms and processes * Ability to work in a fast-paced ...

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Technical Support Associate information

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$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical support associate in Topeka, KS is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Topeka, KS? The most popular types of Technical Support jobs in Topeka, KS are:
What are popular job titles related to Technical Support Associate jobs in Topeka, KS? For Technical Support Associate jobs in Topeka, KS, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Topeka, KS look for? The top searched job categories for Technical Support Associate jobs in Topeka, KS are:
What cities near Topeka, KS are hiring for Technical Support Associate jobs? Cities near Topeka, KS with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Topeka, KS as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,337 per year, or $23.2 per hour.

Sr. Systems Administrator - Power Platform

Dairiconcepts, L.P.

Topeka, KS • On-site

$81K - $110K/yr

Full-time

Re-posted 8 days ago

Job description

Provide senior-level administration, governance execution, and technical enablement across Microsoft 365, with a primary focus on Power Platform, Copilot, and secure application integrations. This role ensures that low-code solutions, AI capabilities, and third-party integrations are implemented in a secure, supportable, and scalable manner while enabling business innovation and process improvement.

Operate within established architectural standards and governance guardrails and serves as a technical lead for Power Platform administration and Copilot enablement activities. Balance platform governance with hands-on support for solution owners.

Preferred location with hybrid work schedule: Kansas City, KS

Job Duties and Responsibilities

  • Provide senior-level administration and governance execution across Microsoft 365, with primary responsibility for Power Platform, Copilot, and application integrations
  • Administer Microsoft Entra ID application integrations, including app registrations, enterprise applications, API permissions, consent policies, and service principals
  • Govern application and integration lifecycle management to ensure secure, supportable, and compliant access to Microsoft 365 services
  • Review, onboard, and maintain third-party and internal application integrations in alignment with established architectural standards and security requirements
  • Partner with application owners and business solution teams to design and implement secure authentication and authorization patterns
  • Administer Microsoft Power Platform, including environment strategy (development, testing, production), capacity monitoring, usage analysis, and solution lifecycle management
  • Enforce Power Platform governance controls to prevent unmanaged low-code sprawl while enabling approved business solutions
  • Support promotion of Power Platform solutions from development through production and provide operational support for production solutions
  • Serve as the technical enablement lead for Microsoft Copilot within Microsoft 365
  • Assist business teams and solution owners with Copilot agent design, AI-assisted workflows, and business-specific Copilot use cases
  • Translate business requirements into secure, reusable Copilot and Power Platform solutions aligned with governance and compliance standards
  • Promote responsible, secure, and scalable AI usage patterns across the organization
  • Serve as an escalation point for complex Microsoft 365 issues related to automation, integrations, and AI-enabled solutions
  • Create and maintain technical documentation, standards, and operational runbooks related to Power Platform, Copilot, and application integrations
  • Provide guidance and enablement to junior administrators and business solution owners
  • Partner with identity, security, infrastructure, and compliance teams to ensure consistent service delivery and governance alignment
  • Identify opportunities for platform improvements, automation, and increased Microsoft 365 maturity
  • Accurately document work, configurations, and changes in ticketing and change management systems
  • Perform other duties as assigned.

Education and Experience

  • Bachelor's degree in Computer Science, Information Technology, or related field
    (or equivalent combination of education and experience)
  • Microsoft certification in Power Platform Developer Associate preferred not required
  • 5-8 years of experience administering Microsoft 365 or enterprise collaboration platforms

Knowledge, Skills, and Abilities

  • Must be able to travel 5-15%
  • Demonstrated experience administering Microsoft Power Platform in a production environment
  • Hands-on experience with Microsoft Entra ID application and integration management
  • Strong understanding of Microsoft 365 services and platform interdependencies
  • Hands-on expertise with:
    • Microsoft Entra ID application integrations
    • Power Platform administration and governance
    • Microsoft Copilot enablement concepts
  • Ability to balance governance, security, and user enablement
  • Ability to translate technical concepts into clear, business-friendly guidance
  • Strong documentation, communication, and collaboration skills
  • Ability to work independently with minimal day-to-day direction while partnering effectively across teams

An Equal Opportunity Employer including Disabled/Veterans

Dairiconcepts logo

About Dairiconcepts

Sourced by ZipRecruiter

DairiConcepts, based in Springfield, Missouri, US, is a leader in the food industry, particularly in the dairy sector. Officially hosted at dfaingredients.com, the company was established as a joint venture between Dairy Farmers of America (DFA) and Fonterra in 2000, later becoming wholly owned by DFA in 2016. Specializing in the production of elevated dairy ingredients and cheese and dairy flavors, DairiConcepts is known for supplying custom-developed products to food industry customers throughout the globe. In line with their mission, the company prides itself on innovation, customer focus, and professionalism, continually striving to ensure quality and safety while developing new and delicious dairy products for the market.

Industry

Food and drink manufacturing

Company size

201 - 500 Employees

Headquarters location

Springfield, MO, US

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