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Technical Support Associate Jobs in Topeka, KS (NOW HIRING)

MSCCN

People Business Associate - Topeka, KS

Topeka, KS · On-site

$75K - $100K/yr

Provide frontline employee relations (ER) support, offering guidance on HR policies and performance ... Technical proficiency in HRIS platforms (e.g., SAP, SuccessFactors) and data analytics tools ...

InsCipher

Tax Associate

Topeka, KS · On-site

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

Home Depot

Warehouse Operations

Topeka, KS · On-site

Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

Home Depot

Warehouse Operations

Topeka, KS · On-site

Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

Miamioh

BI ETL Data Developer II or III

Hoyt, KS

... and technical partners to translate business needs into scalable data solutions. * Support and ... Associate's degree in computer science, information technology, or a relevant field earned by date ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Topeka, KS

Technical Support Associate information

See Topeka, KS salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical support associate in Topeka, KS is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Topeka, KS? The most popular types of Technical Support jobs in Topeka, KS are:
What are popular job titles related to Technical Support Associate jobs in Topeka, KS? For Technical Support Associate jobs in Topeka, KS, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Topeka, KS look for? The top searched job categories for Technical Support Associate jobs in Topeka, KS are:
What cities near Topeka, KS are hiring for Technical Support Associate jobs? Cities near Topeka, KS with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Topeka, KS as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,337 per year, or $23.2 per hour.

Medical Technician- Phlebotomy

SD Department of Veterans Affairs

Topeka, KS • On-site

$47K/yr

Full-time, Part-time

Posted 8 days ago

Job description

This position is located in the Pathology & Laboratory Medicine Service at the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VA Medical Center, Kansas City, MO. The primary purpose of this position is to perform a variety of functions, including performing phlebotomy for routine and emergency requests; test a variety of patients. The position also requires performance of a variety of computers, customer service, instruction, and communication tasks.Qualifications:To apply for this position, you must have the following qualifications:
ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.
~AND~
This position includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristics basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration.
The Selective Placement Factor for this position is: Experience performing phlebotomy/blood draws on human patients.
~AND~
To qualify for this position at the GS-4 level, you must meet one of the following:
  1. EXPERIENCE: At least six (6) months of general experience, and six (6) months of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled? General Experience is: (1) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Specialized experience is: (a) Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or (b) technical support work in a closely related field, e.g., biological laboratory technician work that required application of the methods and techniques for the position to be filled. Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hour worked per week. ~OR~
  2. EDUCATION: Successful completion of (a) an associate-degree course of study of which the 2nd year of the 2-year program included successful completion of a training course of approximately a year's duration in a certified laboratory assistant school approved by a nationally recognized accrediting agency; (b) 1 year of study that included 6 semester hours in chemistry and/or the biological sciences, plus successful completion of (a) a full-time training course of approximately a year's duration in a medical or clinical laboratory assistant (or technician) school that included instruction in chemistry, hematology, blood banking, and microbiology (including serology) and that, in addition, included supervised laboratory practice incident to the diagnostic process and the treatment of patients; or (c) 2 years of study that included at least 12 semester hours of chemistry and/or biological science course work that must have been directly related to the specialization of the position to be filled? (Transcripts must be submitted at time of application) ~OR~
  3. COMBINATION: Equivalent combinations of post-high school education and specialized experience, as described above. Note: only education in excess of the first 30 semester hours of a course of study leading to an associate's degree creditable toward meeting the specialized experience requirements. One full academic year of study, or 30 semester hours, beyond the first year is equivalent to 6 months of specialized experience. (Transcripts must be submitted at time of application)

You will be rated on the following Competencies as part of the assessment questionnaire for this position:
  • Computer Skills
  • Customer Service (Clerical/Technical)
  • Patient Care
  • Quality Assurance
  • Specimen Collection

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Physical Requirements: Physical requirements may include standing for extended periods, lifting, walking, bending at the waist, pushing, reaching, and occasional lifting. The incumbent must possess good manual dexterity and adequate vision to perform venipuncture procedures safely. The incumbent is expected to utilize all safety protocols and equipment provided by the medical center and ensure compliance with applicable safety standards and accreditation requirements.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).Employment Type: OTHER

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