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Entry Level It Support Jobs in Topeka, KS (NOW HIRING)

U.S. Navy

IT Support Specialist

Perry, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Silver Lake, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hoyt, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Oskaloosa, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Auburn, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Effingham, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Scranton, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Pomona, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Overbrook, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Burlingame, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Topeka, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Holton, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Mclouth, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Rossville, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Vassar, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Maple Hill, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Lecompton, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Topeka, KS

Entry Level It Support information

See Topeka, KS salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level it support in Topeka, KS is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.23 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Topeka, KS?

The most popular types of It Support jobs in Topeka, KS are:

What are popular job titles related to Entry Level It Support jobs in Topeka, KS?

For Entry Level It Support jobs in Topeka, KS, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Topeka, KS look for?

The top searched job categories for Entry Level It Support jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Entry Level It Support jobs?

Cities near Topeka, KS with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Topeka, KS as of August 2026, with employment types broken down into 9% Internship, 73% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,393 per year, or $17.5 per hour.

POOL: Student Hourly - Entry Level IT Technician

University of Kansas

Lawrence, KS • On-site

$20.25 - $27.75/hr

Full-time

Posted 18 days ago

University Of Kansas rating

8.3

Company rating: 8.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

130th of 625 rated colleges and universities

Job description

100% - General Support 
  • Respond to Help Desk support requests received by phone, email, chat, and walk-in support, ensuring timely and effective service.
  • Create, update, and document service tickets with detailed notes for tracking and resolution in the IT service management system.
  • Assist users with account access, password resets, and common technology issues.
  • Troubleshoot problems related to university technology services and personal devices.
  • Troubleshoot and resolve technical issues across Android, iOS, macOS, and Windows platforms, including services provided by KU IT and campus partners.
  • Escalate complex issues to full-time staff when appropriate.
  • Support classroom, lab, and university technology services as needed.
  • Maintain account security and confidentiality in compliance with federal regulations (e.g., FERPA) and departmental policies.
  • Assist with special projects, prepare administrative reports, and perform other duties as assigned.
,The IT Help Desk is committed to building strong relationships within the KU community. We do this by delivering timely, accurate information in every interaction, ensuring users receive the support they need while providing excellent customer service.
We are seeking student employees who are enthusiastic about technology, enjoy helping others, and want to gain hands-on experience in information technology support. Student Technicians serve as one of the first points of contact for students, faculty, staff, and affiliates seeking assistance with technology-related issues. No advanced technical experience is required. Training is provided.
Training and Scheduling Expectations
New Student Technicians must complete an initial training program before being eligible to work independently. During the training period, students are expected to:
  • Work approximately 15 hours per week.
  • Be available Monday through Friday between 8:00 AM - 5:00 PM for training, coaching, and supervised support activities.
  • Successfully complete required training modules and demonstrate proficiency in Help Desk procedures.
Upon successful completion of training, Student Technicians may be scheduled during daytime, evening, and weekend hours based on operational needs and availability. See more about student tech support hours at technology.ku.edu/tech-support-students.
Following training, students are expected to work a minimum of 10 hours per week during the academic semester, with opportunities to work additional hours up to university limits.
Ideal candidates for this position will have exceptional technical skills, excel at customer service and communication, have a strong work ethic and sense of teamwork, and will have a background or familiarity with the KU environment and the online services provided by KU IT.
Technical Skills
  • Basic knowledge of computer hardware, operating systems (Windows/macOS), and common software applications.
  • Ability to troubleshoot common technology issues such as login problems, Wi-Fi connectivity, and printing errors.
  • Familiarity with productivity software such as Microsoft Office or Google Workspace.
  • Experience with technology support, ticketing systems, or customer service environments is helpful but not required.
Customer Service & Communication
  • Strong verbal and written communication skills.
  • Ability to explain technical concepts to users with varying levels of technical experience.
  • Friendly, patient, professional, and service-oriented attitude.
  • Commitment to providing a positive customer experience.
Work Ethic & Teamwork
  • Dependable and punctual with a commitment to scheduled shifts.
  • Willingness to learn new technologies, processes, and procedures.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

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