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Entry Level It Support Jobs in Topeka, KS (NOW HIRING)

In this role, you will provide technical support, ensure smooth operations, and assist staff while collaborating with an innovative IT team. Responsibilities : • Provisioning user accounts and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT / Staffing Internship

Holton, KS

$13.25 - $17.50/hr

The Prairie Pathways IT / Staffing Internship is designed to provide students with hands-on ... Communicate with team members across departments to support daily operations * Follow all company ...

IT / Staffing Internship

Holton, KS · On-site

$13.25 - $17.50/hr

The Prairie Pathways IT / Staffing Internship is designed to provide students with hands-on ... Communicate with team members across departments to support daily operations * Follow all company ...

... IT projects and special request that do not fall under the daily operations support structure. Manage the end-to-end process and procedures completing the requirements on-time, within the budget and ...

Site Support Technician

Topeka, KS

$20.25 - $28/hr

... IT projects and special request that do not fall under the daily operations support structure. Manage the end-to-end process and procedures completing the requirements on-time, within the budget and ...

IT Staffing Intern

Mayetta, KS · On-site

$13 - $17.25/hr

Interns will initially shadow the SVP IT/ Staffing to gain an overall understanding of the ... support daily operations • Follow all company safety policies and operational procedures • ...

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Entry Level It Support information

See Topeka, KS salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support in Topeka, KS is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Topeka, KS? The most popular types of It Support jobs in Topeka, KS are:
What are popular job titles related to Entry Level It Support jobs in Topeka, KS? For Entry Level It Support jobs in Topeka, KS, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Topeka, KS look for? The top searched job categories for Entry Level It Support jobs in Topeka, KS are:
What cities near Topeka, KS are hiring for Entry Level It Support jobs? Cities near Topeka, KS with the most Entry Level It Support job openings:
Student Hourly-Entry Level IT Technician

Student Hourly-Entry Level IT Technician

University of Kansas

Lawrence, KS • On-site

Other

Posted 23 days ago


University Of Kansas rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

106th of 528 rated colleges and universities


Job description

100% - Campus Technology Support:
  • Provide frontline technical support by triaging and responding to incoming requests via phone, email, in-person, and chat, ensuring prompt and effective assistance.
  • Diagnose and resolve issues across Android, iOS, macOS, and Windows devices, supporting services offered by KU IT and other campus partners.
  • Maintain security and confidentiality by adhering to all federal regulations (including FERPA) and departmental policies related to account and data protection.
  • Document support activities by creating and updating service tickets with clear, detailed notes to ensure accurate tracking and timely resolution.
  • Assist with departmental initiatives, including special projects, administrative reporting, and additional duties assigned by leadership.
  • Support personal and universityprovided devices, delivering highquality technical assistance to enhance the user experience across campus.
,The IT Help Desk is dedicated to fostering and strengthening relationships within the KU community. We achieve this by providing timely and accurate information in every interaction, ensuring that each user receives the support they need-even when the information may not be what they expect or want to hear.

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