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Technical Support Associate Jobs in Simpsonville, SC

Zoro Tools

Warehouse Associate Days

Fountain Inn, SC · On-site

$20.50/hr

... technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers ... Why Join Our Team? Wenow hiring Warehouse Associates across multiple shifts with full-time ...

Grainger

Warehouse Associate Days

Fountain Inn, SC · On-site

$19.30 - $20.50/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... Why Join Our Team? We now hiring Warehouse Associates across multiple shifts with full-time ...

Grainger

Warehouse Associate - Hiring Now

Fountain Inn, SC · On-site

$19.30 - $20.50/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... Why Join Our Team? We now hiring Warehouse Associates across multiple shifts with full-time ...

Zoro Tools

Warehouse Associate Nights

Fountain Inn, SC · On-site

$20.50/hr

... technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers ... Associates across multiple shifts with full-time positions available! You'll join our team with ...

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Technical Support Associate information

See Simpsonville, SC salary details

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How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Simpsonville, SC is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $23.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Simpsonville, SC? The most popular types of Technical Support jobs in Simpsonville, SC are:
What job categories do people searching Technical Support Associate jobs in Simpsonville, SC look for? The top searched job categories for Technical Support Associate jobs in Simpsonville, SC are:
What cities near Simpsonville, SC are hiring for Technical Support Associate jobs? Cities near Simpsonville, SC with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Senior Electrical Designer

GEM Technologies, Inc

Greenville, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

ABOUT THE ROLE
We are seeking a Senior Electrical Designer to join our team supporting Fluor on their Savannah River Plutonium Processing Facility (SRPPF) project! This position is full-time and will be based out of Greenville, SC.
Responsibilities
  • Provide essential technical knowledge and perform design work as described below. This position serves as a staff designer performing assignments of intermediate complexity.
  • Prepare and check designs of intermediate complexity utilizing 3D modeling and 2D Computer Aided.
  • Proficient in Drafting and Design (CADD) automation tools.
  • Coordinate technical issues with other disciplines, project management, vendors, and clients.
  • Execute work in compliance with Project Quality Plan and procedures.
  • Execute work in accordance with the approved project scope, cost, and schedule baselines.
  • Perform bulk material take-off analysis and tabulations.
  • Provide technical support to activities associated with equipment and material procurement and subcontracting including review of vendor submittals.
  • Provide technical support to activities associated with construction administration including response to construction requests-for-information and field changes.

Requirements
  • Education & Years of Experience - Associate's degree in related technical field of study and minimum ten (10) years of work-related experience.
  • Citizenship - To be considered, you must be a United States (U.S.) citizen due to the federal nature of the work.
  • Clearance - To be considered, you must be able to obtain and maintain a government issued clearance, if needed.
  • Background and experience must include drafting / designer experience in engineering fields, such as electrical, instrumentation and control or communications.
  • Proficiency in Computer-Aided Design (CAD) (Bentley MicroStation) with demonstrated experience to originate and produce drawings with minimum supervision required.
  • Proficiency in 3D modeling using Intergraph Smart3D (S3D).
  • Ability to walk down field systems with minimal guidance, interpret field direction, generate minor design details, create new drawings, modify existing drawings, and direct junior drafters.
  • Perform advanced design calculations (lighting, raceway sizing and wire sizing).
  • Perform intermediate design calculations (voltage drop, cable pulling, panel board and breaker sizing, and junction box sizing.
  • Perform electrical material take-off.
  • Perform field assistance.

Desired Skills
  • Knowledge of commercial availability and cost of materials.
  • Experience with design of systems, structures, and components for nuclear facilities under the requirements of American Society of Mechanical Engineers (ASME) NQA-1.
  • Practical field experience
  • EPC project experience for the following industries:
    • U.S Department of Energy or other U.S. Federal Government Agency
    • Nuclear facilities under a nuclear quality assurance program
    • Manufacturing, pharmaceutical or biotechnology

    Advanced knowledge of:
    • 2D CAD and 3D CAD systems and procedures
    • Intergraph SmartPlant Electrical software
    • Intergraph SmartPlant Review software
    • Electrical design requirements (grounding / earthing, lighting, wiring, motors, conduit fill and sizing, panel boards and hazardous locations.

About the Site
Fluor Corporation (Fluor) partners with government clients like the Department of Energy and Department of Defense to design, build, and maintain many of the world's most complex and challenging capital projects, including providing technical, nuclear, and project services along the way. They possess niche knowledge and skills in the government, infrastructure, oil, power, and industrial sectors (http://fluor.com).
ABOUT GEM
GEM Technologies, Inc. (GEM) is an award-winning federal contractor with more than 30 years of experience providing environmental, construction, facility management, and technical services to federal agencies, state and local governments, and commercial organizations. Founded in 1994 as a nuclear engineering firm to support federal operations in East Tennessee, GEM has since expanded into a nationwide, multi-disciplinary provider with over 270 employees and a diverse portfolio of contracts in the environmental, nuclear, and defense sectors. Some reasons to join GEM are:
  • Our philosophy - We believe in the power of effective collaboration and recognize that good partnerships are the building blocks to success.
  • Our relationships - Partnering with federal clients, we solve complex problems, exceed expectations, and advance critical missions.
  • Our team - We are committed to managing a cohesive workforce and cultivating a supportive workplace for our employees on contracts and in-office.
  • Our community involvement - Supporting our communities, we invest time and money in local schools and non-profit organizations.

COMPENSATION AND BENEFITS
GEM's offered compensation is dependent on candidates' education, qualifications, and relevant years of experience. To recruit and retain our exceptional staff, we offer the opportunity to elect benefit packages that best suit our employee's needs; this includes, but is not limited to, a competitive Salary, Medical, Dental and Vision Insurance (including HSA & PPO options), Paid Time Off (PTO), Paid Holidays, Life Insurance, and a matching 401(k) Retirement Plan.
Please Note: With the exception of mandated state requirements, GEM does not publish salary information on external job boards; as such, most ranges listed are estimates made by vendors and not actual salary ranges.
EQUAL OPPORTUNITY EMPLOYER
GEM Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

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