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Technical Support Associate Jobs in Simpsonville, SC

Ingrammicro

Technical Solutions Specialist

Greer, SC · Remote

$50K - $80K/yr

Associate degree or higher. * Previous experience selling or supporting technology products and solutions. * Experience with consultative sales, account management, inside sales, or technical support.

9Round

IT Support Specialist

Simpsonville, SC · On-site

The ideal candidate is customer-focused, enjoys solving technical problems, and is interested in ... Associate's or bachelor's degree in information technology, computer science, or a related field ...

Vertiv Co

Technical Trainer

Pelzer, SC

$24.50 - $32.50/hr

Onboarding Support * Lead new hire orientation and initial skills training for manufacturing roles ... Associate's degree, technical certification, or equivalent combination of education and experience.

Vertiv Group Corp.

Technical Trainer

Pelzer, SC · On-site

$24.50 - $32.50/hr

Onboarding Support * Lead new hire orientation and initial skills training for manufacturing roles ... Associate's degree, technical certification, or equivalent combination of education and experience.

M Force

Engineering Technologist 1

Greenville, SC

$20/hr

This role provides hands-on technical support, assists with problem resolution, and contributes to ... Associate degree in Engineering Technology (or equivalent), OR 3-5 years of relevant technical ...

BJU Education Group

Customer Care Associate

Greenville, SC · On-site

$13.75 - $18.75/hr

As a Customer Care Associate at BJU Press, the ideal candidate will play a supporting role on the ... Level 1 Technical Support: Assist users with accessing digital editions or troubleshooting issues ...

BJU Education Group

Customer Care Associate

Greenville, SC · On-site

$12.75 - $17.50/hr

As a Customer Care Associate at BJU Press, the ideal candidate will play a supporting role on the ... Level 1 Technical Support: Assist users with accessing digital editions or troubleshooting issues ...

Auria Solutions

IT Analyst

Spartanburg, SC · On-site

Technical Support * Provide onsite and remote technical support for manufacturing IT systems, ... Associate or bachelor's degree in information technology, Computer Science, or a related field ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Simpsonville, SC

Technical Support Associate information

See Simpsonville, SC salary details

$9

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$50

How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Simpsonville, SC is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $23.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Simpsonville, SC? The most popular types of Technical Support jobs in Simpsonville, SC are:
What job categories do people searching Technical Support Associate jobs in Simpsonville, SC look for? The top searched job categories for Technical Support Associate jobs in Simpsonville, SC are:
What cities near Simpsonville, SC are hiring for Technical Support Associate jobs? Cities near Simpsonville, SC with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Technical Platform Associate

BJU Education Group

Greenville, SC • On-site

Full-time

Re-posted 14 days ago

Job description

About BJU Press:
Vision: We want Christian education to be transformational in the lives of students as they grow in their faith and knowledge of our Savior, Jesus Christ.
Mission: We produce transformational products and services for Christian educators.
Brand Promise: We empower educators to prepare students to live in light of eternity.
About the Team: The Educational Technology team seeks to support the mission of BJU Press by enabling educators and students through innovative technology solutions that enhance learning experiences, foster digital literacy, and prepare students for future success in an increasingly digital world. The Educational Technology Development team seeks to support the mission of BJU Press by infusing technology solutions into the BJU Press content that is developed and by providing digital content through user-friendly platforms.
Role Summary: As a Technical Platform Associate at BJU Press, the ideal candidate will play a supporting role on the Platform Support team by publishing and maintaining content on BJU Press Educational Technology platforms. They can work well within a team and follow documented processes to complete assigned tasks. They have a strong understanding and ability to work with technology.
Key Responsibilities:
  • Publish content received from production departments to educational technology platforms
  • Complete assigned tasks by deadline given from management
  • Review and maintain content on educational technology platforms including making necessary revisions to digital files, renaming and reorganizing content
  • Collaborate with team members and escalate any issues to management
  • Maintain knowledge of BJU Press products and services

Skills and Attributes Needed to Succeed in This Role:
  • Good oral and written communication skills
  • Ability to troubleshoot technology issues
  • Ability to work in a team environment
  • Detail-oriented
  • Self-motivated to grow and learn

An applicant for a position in the Bob Jones University group - Bob Jones University, Bob Jones Academy or BJU Press - must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support the group's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php). Employees are to be active members of a local Bible-believing church which holds orthodox theology. Whether in the classroom, online, through student activities, or through the preparation of educational materials for Christian schools and homeschool families, applicants must be committed to providing students an excellent, worldclass education from a biblical worldview that prepares them for a lifetime of service for Jesus Christ.
#LI-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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