Technical Support Associate Jobs in Rogers, AR (NOW HIRING)

Position Summary... What you'll do...Role summary:
The (USA) Technician, Low Voltage is responsible for installing, configuring, and maintaining various low voltage systems, including security, fire alarms, CCTV, and network cabling. This role ensures system functionality through regular maintenance, troubleshooting, and timely repairs while adhering to all relevant regulations and safety standards. The technician collaborates with project teams and communicates effectively with clients to deliver tailored solutions. Additionally, the position involves providing technical support and training to end users, documenting activities accurately, and contributing to continuous process improvements to support operational excellence.
About the team:
The Low Voltage Technician team is dedicated to installing, configuring, and maintaining systems including security, fire alarms, CCTV, audio/video, and network cabling. Collaborating closely with project managers and engineers, the team ensures projects are completed on time and meet quality standards. Members provide technical support, troubleshoot issues, and perform system upgrades while following safety and regulatory requirements. They develop efficient processes, maintain detailed records, and communicate effectively with clients to address business needs. The team emphasizes continuous improvement, problem-solving, and delivering dependable low voltage system solutions in a professional environment.
What you'll do:

• Install, configure, and maintain low voltage systems including security, fire alarms, CCTV, audio/video, and network cabling.
• Run, terminate, and label cables following project specifications and industry standards.
• Perform regular system inspections and promptly troubleshoot issues to ensure optimal functionality.
• Provide technical support and training to end users on system operation and maintenance.
• Collaborate with technicians, engineers, and project managers to complete projects efficiently.
• Ensure compliance with all safety regulations and maintain accurate records of work performed.
• Evaluate and upgrade systems to enhance performance and meet current standards.

What you'll bring:

• Proven experience in installing, configuring, and maintaining low voltage systems including security, fire alarms, CCTV, and network cabling.
• Strong troubleshooting and problem-solving skills to promptly identify and resolve system issues.
• Ability to perform system upgrades and ensure compliance with local, state, and federal regulations.
• Effective communication skills to provide technical support and training to end users.
• Demonstrated collaboration with teams and stakeholders to meet project goals and business needs.
• Commitment to safety protocols and accurate documentation of maintenance and repairs.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $26.00 - $51.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

High school diploma or equivalent.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience in role requiring knowledge of local electrical codes and standards. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

BICSI Installer Certification, CompTIA certifications for networking (for example, Network+), Manufacturer-specific certifications (for example, Honeywell, Axis, or Bosch systems), NICET 1 & 2 Fire Alarm certification, OSHA 10 or 30 hour certification/training, Technical training or certification in low voltage systems Primary Location... 814 Respect Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.