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Technical Support Associate Jobs in Reno, NV (NOW HIRING)

Desktop Technician

Carson City, NV · On-site

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

Support breaking news coverage under tight deadlines * Assist with posting content to digital ... Flag legal, technical, or content concerns to management * Contribute ideas for improving newscast ...

Communicate with National Technical Support on equipment issues * Perform work related tasks ... The associate frequently is required to sit and climb or balance. Specific vision abilities ...

Showing results 41-60

Technical Support Associate information

See Reno, NV salary details

$11

$24

$57

How much do technical support associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for technical support associate in Reno, NV is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $26.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Reno, NV? For Technical Support Associate jobs in Reno, NV, the most frequently searched job titles are:
Infographic showing various Technical Support Associate job openings in Reno, NV as of June 2026, with employment types broken down into 92% Full Time, 5% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,212 per year, or $24.6 per hour.
STAFF 1, ASSOCIATE ENGINEER

STAFF 1, ASSOCIATE ENGINEER

State of Nevada (NV)

Carson City, NV

$64K - $95K/yr

Full-time

Posted 25 days ago


State Of Nevada rating

7.4

Company rating: 7.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

35th of 50 rated states


Job description

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** Job Summary The Nevada Department of Transportation is hiring for a Staff 1, Associate Engineer as an underfill for a Staff 2, Associate Engineer located within the District Betterment Group in Las Vegas, NV. Staff Associate Engineers perform professional engineering assignments not requiring licensure by the State Board of Professional Engineers & Land Surveyors.

Incumbents within this division will have primarily stormwater responsibilities. Duties will include stormwater inspections of NDOT infrastructure; review of Stormwater Pollution Prevention Plans; review of Runoff Control Plans; assuring commercial source stormwater encroachments comply with the approved permit terms; preparing technical engineering memoranda and letters relating to encroachment permit activities; regular site reviews; implementing field changes; and performing field inspections. Duties may also include participation in the planning, design, analysis and inspection of construction and maintenance of transportation and highway systems, bridges, and other structures.

NOTE: THIS RECRUITMENT MAY BE USED TO UNDERFILL A STAFF 2. INCUMBENT MAY PROGRESS TO THE NEXT LEVEL AFTER MEETING THE MINIMUM QUALIFICATIONS, SATISFACTORY PERFORMANCE, AND WITH APPROVAL OF THE APPOINTING AUTHORITY. ***Applicants must be authorized to work for ANY employer in the U.S

We are unable to sponsor or take over sponsorship of an employment Visa at this time. Please note that this position is on-site and does not offer remote work options. The Job Duties section listed in this announcement reflects the Statewide Class Specifications for all positions and do not fully correlate with the specific duties of this position***.

Associate Engineers perform a broad range of engineering work not requiring licensure by the Nevada State Board of Professional Engineers and Land Surveyors. Associate Engineers are distinguished from Engineering Technicians by greater latitude in the interpretation and application of established engineering criteria, and their technical expertise in the particular program area and/or knowledge acquired in a baccalaureate course of study in engineering or a related discipline. In addition, Associate Engineer duties are typically distinguished from advanced Engineering Technician duties by a greater responsibility for reviewing, interpreting and using judgment to make recommendations and determinations based on data received, organized, compiled and summarized by lower level technical staff including Engineering Technicians Essential Qualifications Certification by the Nevada State Board of Professional Engineers and Land Surveyors as an Engineer Intern; OR Bachelor's degree from an accredited college or university in civil engineering or a closely related engineering field; OR two years of journey level technical experience equivalent to an Engineering Technician III in Nevada State service; OR an equivalent combination of education and experience as described above.

Job Duties Participate in the planning, design, analysis and inspection of construction and maintenance of transportation and highway systems, bridges, and other structures. Design and analyze traffic systems including traffic signal systems, highway lighting systems, traffic striping detail and overhead traffic sign support structures. Design and evaluate pavement structural sections for new and existing roadways; develop new structural section or develop appropriate rehabilitation strategy.

Perform technical and statutory review of water right applications; assist in hearings, preparing draft State Engineer Rulings and assist in administering water rights including water allocation, inventories, and distribution. Provide water quality clearance for highway projects including technical reports for inclusion in required environmental impact statements and ensure compliance with federal and State water quality regulations; perform assessments and determine compliance with federal and State requirements regarding air quality, noise control and hazardous waste and prepare required reports. Review applications, oversee inspections, and recommend appropriate enforcement action for facilities subject to federal and State regulations governing wastewater treatment, air pollution control, solid and hazardous waste management, and site remediation; review designs and implementation of pollution control systems and environmental remediation projects.

Identify new, replaced and/or rehabilitated bridges and map the location for future scheduling; obtain and review bridge plans and specifications; participate in on-site inspections of in-service bridges to gather field data and prepare final inspection report. Conduct on-site highway construction inspections to ensure adherence to specifications and recommend corrective action when needed; prepare final reports including the Construction Engineering Manpower Management System (CEMMS) for construction contracts awarded by the department. Perform related duties as assigned.

Incumbents either: 1) work under the direct supervision of a Registered Professional Engineer and gain knowledge and experience required for licensure as a professional engineer; or 2) work under general supervision and perform engineering work not requiring licensure. Staff I positions are distinguished from higher level Engineering Technicians by their participation in project design and management; responsibility for testing and inspections and the interpretation of results; determining the impact on project activities; and making design recommendations to professional engineers. Knowledge, Skills, and Abilities Working knowledge of: practical application of algebra, geometry and trigonometry to specific problems and situations.

Skills in: engineering principles and practices; graph and table formatting. Ability to: make computations and calculations involving the application of engineering principles; read and understand technical reports, maps, specifications, plans and related documents; write technical reports and compose correspondence for transmittal to other governmental agencies; convert mathematical data, quantities and measurements and calculate area, volume, length and proportion; plan, organize and schedule work to accomplish established objectives; work within a Cartesian coordinate system; work as part of a team; establish and maintain cooperative working relationships with contractors, co-workers, and representatives from other agencies; work independently and follow through on assignments; interact diplomatically with the public in potentially hostile situations. Recruiter Contact Information: Stephanie Swanson - stephanie.swanson@dot.nv.gov The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them

All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Please send direct Inquiries or correspondence to the recruiter listed on this announcement.


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About State of Nevada

Sourced by ZipRecruiter

The State of Nevada isn't a company in the traditional sense, but rather a governing body that manages and directs the operations of the state of Nevada. Its headquarters are located in Carson City, NV, United States. The organisation is engaged in various sectors like education, transportation, business and industry, health and human services, conservation and natural resources, and many more. It is responsible for implementing and maintaining the law and order of the state, in addition to providing essential services to its residents.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Carson City, NV, US

Year founded

1864