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Technical Support Associate Jobs in Peoria, IL (NOW HIRING)

Komatsu America

Lead Engineer - Electronic Systems

Peoria, IL · On-site

$130K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop and support electronic system requirements and architecture design. * Assume project ... OR Associates degree in a technical field with at least 20 years of work experience in the design ...

Komatsu

Lead Engineer - Electronic Systems

Peoria, IL · On-site

$130K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop and support electronic system requirements and architecture design. * Assume project ... OR Associates degree in a technical field with at least 20 years of work experience in the design ...

Komatsu

Lead Engineer - Electronic Systems

Peoria, IL · On-site

$130K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop and support electronic system requirements and architecture design. * Assume project ... OR Associates degree in a technical field with at least 20 years of work experience in the design ...

Prism Medical

Associate Sales Rep Central Illinios

Peoria, IL · On-site

$45K - $75K/yr

  • Medical

  • Retirement

  • PTO

Support the territory's surgical staff including delivering products to surgeons and maintaining ... Ability to learn a high level of technical information, anatomy and indications as it relates to ...

Bannerhealth

IT Technician II

Banner, IL · On-site

This role is responsible for providing hands-on technical support in a fast-paced Banner healthcare ... MINIMUM QUALIFICATIONS Associate's degree or two years of related experience in Information ...

New

Walmart

(USA) Technician, Low Voltage

Peoria, IL · On-site

$20.25 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides technical support. Provides training and support to end users on how to operate and ... Observes associate, customer, or supplier behavior. Reaches overhead and below the knees, including ...

InsCipher

Tax Associate

Peoria, IL · On-site

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Peoria, IL

Technical Support Associate information

See Peoria, IL salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Peoria, IL is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $25.96 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Peoria, IL?

For Technical Support Associate jobs in Peoria, IL, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Peoria, IL look for?

The top searched job categories for Technical Support Associate jobs in Peoria, IL are:

What cities near Peoria, IL are hiring for Technical Support Associate jobs?

Cities near Peoria, IL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Product Support Specialist - Relocate to Warroad, MN

Marvin

Peoria, IL • On-site

$22 - $26/hr

Full-time

Medical, Retirement

Re-posted 7 days ago

Job description

Job Overview:

Looking for a role where collaboration and problem-solving come together? Marvin is hiring a Product Support Specialist to join our Technical Product Support Department! In this role, you’ll help customers understand product options, pricing, and specifications. You’ll provide clear, timely support and help find solutions that meet both customer needs and production requirements.  

You'll succeed if you’re detail-oriented, enjoy working through unique questions, and like partnering with others to find the best solution. If you bring curiosity, a willingness to learn, and a collaborative approach to getting work done, we invite you to apply today. Plus, receive a $1,500 sign-on bonus when you join our team!    

This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey.

Highlights of your role:
  • Provide customers with timely, accurate guidance on product capabilities, limitations, and specifications 
  • Prepare pricing, estimates, structural analyses, and AutoCAD drawings 
  • Solve complex and unique challenges using creative and practical problem-solving 
  • Partner cross-functionally with Manufacturing, Engineering, R&D, and other teams to ensure solutions are within production capabilities 
  • Support and educate dealers, channel partners, and trade professionals 
  • Contribute to departmental accuracy, responsiveness, and service quality goals 
You're a good fit if you have (or if you can):
  • 1-2 years of experience in estimating, drafting, construction, or a related discipline 
  • Comfort using Microsoft Office products 
  • Ability to learn AutoCAD through provided training  
  • Collaboration skills paired with sound judgment in a business environment 
Also want to make sure you have:
  • Associate degree in a related field preferred 
  • Technical curiosity and the ability to learn product systems quickly 
  • Ability to self-manage priorities, timelines, and details 
  • A solution-oriented mindset and comfort navigating ambiguity 
We invite you to See Yourself at Marvin:

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

  • $300 annual wellbeing account to spend on what helps you feel happy + healthy
  • Better Living Day! (a paid day off to go have some fun)
  • Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
  • Giving at Marvin – participate in organized volunteer opportunities
  • Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an Equal Opportunity Employer:

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

Compensation: $22.00 - $26.00 per hour, pay based on experience

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