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Technical Support Associate Jobs in Ocoee, FL (NOW HIRING)

Batteries Plus

Retail Sales Associate

Orlando, FL · On-site

$14 - $16/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

Batteries Plus

Retail Sales Associate

Ocoee, FL · On-site

$13.25 - $15.25/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

Batteries Plus

Retail Sales Associate

Altamonte Springs, FL · On-site

$14 - $16.25/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

Batteries Plus

Retail Sales Associate

Altamonte Springs, FL · On-site

$14 - $16.25/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

Lumbra Risk Advisors, LLC

Benefits Associate

Orlando, FL · On-site

$40K - $45K/yr

Position Overview We are seeking a motivated Entry-Level Insurance Associate to join our Orlando ... Technical Support: Assist agents and brokers in servicing accounts by managing documentation and ...

Lumbra Risk Advisors, LLC

Benefits Associate

Orlando, FL · Remote

$40K - $45K/yr

Position Overview We are seeking a motivated Entry-Level Insurance Associate to join our Orlando ... Technical Support: Assist agents and brokers in servicing accounts by managing documentation and ...

Batteries Plus

Retail Sales Associate - Ocoee, FL

Ocoee, FL · On-site

$13.25 - $15.25/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

Batteries Plus

Retail Sales Associate - Ocoee, FL

Ocoee, FL · On-site

$13.25 - $15.25/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

BatteriesPlus

Retail Sales Associate - Ocoee, FL

Ocoee, FL · On-site

$13.25 - $15.25/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

LRA Insurance

Benefits Associate

Orlando, FL · On-site

$40K/yr

Position Overview We are seeking a motivated Entry-Level Insurance Associate to join our Orlando ... Technical Support: Assist agents and brokers in servicing accounts by managing documentation and ...

BatteriesPlus

Retail Sales Associate - Orlando, FL

Orlando, FL · On-site

$14 - $16/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

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Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Ocoee, FL

Technical Support Associate information

See Ocoee, FL salary details

$9

$21

$50

How much do technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support associate in Ocoee, FL is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Ocoee, FL are hiring for Technical Support Associate jobs? Cities near Ocoee, FL with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Retail Sales Associate

Batteries Plus

Orlando, FL • On-site

$14 - $16/hr

Full-time

Posted 12 days ago

Batteries Plus rating

6.0

Company rating: 6.0 out of 10

Batteries Plus

Based on 88 frontline employees who took The Breakroom Quiz

6.7

Company rating compared to similar companies: 6.7 out of 10

Technology retailers average

Based on 4,992 frontline employees who took The Breakroom Quiz

The best things about working at Batteries Plus

  • 88%

    88% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 87%

    87% say they have respectful managers

    say they have respectful managers

  • 84%

    84% say their job doesn’t spill into unpaid time

    say their job doesn’t spill into unpaid time

Featured by Batteries Plus, based on 88 Breakroom Quiz responses from their frontline employees

Job description

At Batteries Plus, we don't just power products-we power people's everyday lives. As a Store Associate, you'll be the face of our brand, helping customers find the right solutions for their needs. From providing product knowledge and technical support to keeping the store running smoothly, you'll play an essential role in creating positive customer experiences while supporting daily operations.What You'll DoGreet customers and provide friendly, knowledgeable service.Assess customer needs, recommend products, and explain promotions or warranties.Perform sales transactions, operate the register, and handle payments accurately.Assist with technical services, including battery testing, installation, and rebuilds.Load, unload, and stock products while maintaining organized displays.Support store upkeep, including cleaning, stocking, and maintaining safety standards.Follow all safety rules and wear proper Personal Protective Equipment (PPE).What We're Looking ForHigh school diploma or equivalent preferred.Prior retail or customer service experience is a plus.Strong communication skills and a customer-first mindset.Team player with professionalism, problem-solving, and conflict-resolution skills.Comfortable with basic math and cash register operation.Ability to lift up to 50 lbs. and perform regular standing, walking, and hands-on tasks.Valid driver's license and clean driving record.Why Batteries PlusJoin a company that powers people's lives every day. Be part of a collaborative, fast-paced, and energizing team environment with competitive pay, comprehensive benefits, and opportunities for growth.Apply TodayBring your energy, customer service skills, and teamwork to Batteries Plus, and help us power the needs of customers in your community.EEOC StatementBatteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.
Job Posted by ApplicantPro

Working at Batteries Plus

Perks for frontline workers

From Batteries Plus, via Breakroom

  • Full-benefits package including medical and dental insurance options

  • Tuition reimbursement program

  • Competitive employee discounts

  • Paid Time Off Available

  • 401k available

About Batteries Plus, in their own words

From Batteries Plus

At Batteries Plus, we bring Power to Your Life for what moves you forward today and tomorrow. It’s not a 9-5. It’s who we are. And we didn’t become experts overnight, but after 30 years with over 700 locations, we’re now the authority, and your trusted go-to power source for whatever moves you.

What Batteries Plus employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom