Technical Support Associate Jobs in Naples, FL (NOW HIRING)

Operations Support Specialist II

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Operations Support Specialist II

Salary

$25.18 - $40.79 Hourly

Location

3339 E. Tamiami Trl Naples, FL

Job Type

Full Time, Regular

Job Number

10233

Department

Public Utilities Department

Division

Financial Operations Support

Opening Date

08/07/2026

Closing Date

8/14/2026 11:59 PM Eastern

FLSA

Non-Exempt

Pay Grade

CCG252

• Description

• Benefits

• Questions

Job Summary

Collier County strives to be an employer of choice, and many of our employees build long-term careers with us. The salary listed in the job description reflects the full pay range for this position, from entry level through advanced career stages.

NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.

Performs advanced administrative, analytical, technical, and coordination duties in support of Public Utilities Department operations. Provides executive-level administrative support to the Department Head, coordinates departmental administrative functions, prepares operational and financial reports for executive level management decision making, maintains performance metrics, and serves as a liaison between internal divisions and external stakeholders.

Essential Functions

• Coordinates and provides operational support to assist in the management of divisional operations, programs, and services.

• Coordinates the activities of assigned support, administrative and office functions; reviews and processes a variety of internal and external reports, forms, invoices, contracts and related documents; prepares related statistical summaries and narrative reports.

• Receives and responds to requests, inquiries and complaints from the public, other jurisdictions and other County Divisions, Departments and sections; prepares and proofreads correspondence for format, accuracy and completeness; coordinates activities with and provides information to outside contractors and service providers.

• Reviews and summarizes a variety of fiscal, statistical and administrative information; prepares related reports and memoranda; develops and revises division forms and report formats, as well as report preparation procedures; develops, implements and maintains a variety of file systems.

• Performs a variety of administrative duties for the Division to include preparing and/or processing budget, purchasing, payroll and accounting documents; coordinates the preparation of budget development documents; tracks expenditures and revenues; and prepares budget amendments. Records and deposits monies received by the Division.

• Serves as liaison between assigned Division and support services Divisions, including Information Technology, Human Resources, Risk Management, and/or Procurement.

• Provides support to hiring managers to include monitoring vacancies, entering requisitions for vacancies, completing human resources related forms, printing and reviewing applications, scheduling interviews and assisting with divisional onboarding processes.

• Enters data into Division databases, to include information from administrative functions and from operational/program activities.

• Establishes and maintains automated and manual records and files.

• Provides assistance and information to internal and external callers and visitors regarding the Division, its programs and services and the administrative support functions; refers callers/visitors to appropriate staff as needed.

• Performs special projects as assigned.

• Order office supplies; makes travel arrangements and reservations; and maintains calendars for management staff or conference rooms.

Minimum Qualifications

• Associate degree required.

• Three (3) years of related experience.

• Candidates without a degree should possess two (2) additional years of related experience.

• Fingerprinting required.

Supplemental information

Salary offers above the minimum pay grade may be considered based on qualifications.

Essential Employees may be required to work during an undeclared or declared emergency. The County’s Administrative Office will determine who will be required to work on an incident-by-incident basis.

This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.