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Technical Support Associate Jobs in Midland, TX (NOW HIRING)

Quest EPC LLC

Automation Controls Programmer III

Midland, TX · On-site

$66K - $90K/yr

Provide technical support during commissioning and startup phases * Train and mentor Programmer I ... Associate's or Bachelor's degree in Electrical/Controls/Automation Engineering preferred * 5 years ...

Inserso

Network Support Technician

Midland, TX · On-site

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations ... Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ...

Avcend

TSG Support Technician with Driving

Midland, TX · On-site

$21 - $29/hr

... well as technical perspective. * Assist users to resolve computer related problems such as ... Associates Degree in Computer Science required Bachelors preferred and A+ certification required.

Danos, LLC

I&E Technician

Midland, TX · On-site

Provides technical support to other Technicians for maintenance and troubleshooting on company ... Associates degree preferably enhanced by related technical school courses * Safety orientated

Danos, LLC

I&E Technician

Midland, TX · On-site

Provides technical support to other Technicians for maintenance and troubleshooting on company ... Associates degree preferably enhanced by related technical school courses * Safety orientated

Danos, LLC

I&E Technician

Midland, TX

Provides technical support to other Technicians for maintenance and troubleshooting on company ... Associates degree preferably enhanced by related technical school courses * Safety orientated

Hawk Group

Instrument Technician

Midland, TX · On-site

$77.85 - $95.15/hr

Provide technical support to other technicians for maintenance and troubleshooting on instrument ... Associate's degree, preferably enhanced by related technical school courses * 5+ years of ...

Diamondback Energy

Networking Analyst

Midland, TX · On-site

... • Provide technical support, follow standard procedures, and assist with deployments and ... Associate's degree in Computer Science, Management Information Systems, Engineering, or related ...

Odessa College

Systems Analyst

Odessa, TX · On-site

The Systems Analyst also provides technical support for the College's software applications and ... Associate's Degree in Computer Science or a closely related field. * Demonstrated knowledge of ...

Rain For Rent

Operations Support Rep

Midland, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Operations Support Rep - Acting as a liaison between the Operational and Administrative ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or two or more ...

Liberty Energy Services, LLC

IT SUPPORT TECHNICIAN II

Odessa, TX · On-site

$70K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associates or Bachelor's Degree in Computer Science, Systems / Industrial Engineering, Business ... Ability to translate technical terms into non-technical language. * Ability to work in a fast-paced ...

Diamondbackenergy

Networking Analyst

Midland, TX

Provide technical support, follow standard procedures, and assist with deployments and occasional ... Associate's degree in Computer Science, Management Information Systems, Engineering, or related ...

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Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Midland, TX

Technical Support Associate information

See Midland, TX salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical support associate in Midland, TX is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Midland, TX?

The most popular types of Technical Support jobs in Midland, TX are:

What job categories do people searching Technical Support Associate jobs in Midland, TX look for?

The top searched job categories for Technical Support Associate jobs in Midland, TX are:

What cities near Midland, TX are hiring for Technical Support Associate jobs?

Cities near Midland, TX with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Information Technology (IT) Technician

AST SpaceMobile

Midland, TX

Full-time

Re-posted 27 days ago

Job description

Position Overview

AST SpaceMobile is currently seeking a skilled Information Technology (IT) Technician to support end users, maintain enterprise hardware and software systems, and contribute to the reliability and efficiency of IT operations. This role is hands-on and fast-paced, ideal for someone who excels in troubleshooting, customer service, and adapting quickly in a growing environment.

Key Responsibilities

  • Provide technical support to end users for workstations, servers, and mobile devices (hardware and software).
  • Support and maintain Office 365 applications for users.
  • Prepare, deploy, and ship new hardware to remote sites and end users.
  • Assist with deployment of on-premises hardware including routers, switches, Ethernet cabling, servers, workstations, monitors, and printers.
  • Manage user accounts in on-premises Active Directory and cloud-based identity providers (Azure AD, LastPass).
  • Perform software installations, patches, and upgrades to maintain system security and integrity.
  • Troubleshoot issues to isolate and diagnose common hardware and software problems.
  • Create and maintain accurate systems documentation.
  • Escalate complex issues to subject matter experts when required.
  • Perform other related duties as assigned.

Qualifications

Education:

  • High school diploma or equivalent required; associate or bachelor's degree in IT or related field preferred.
  • IT-related certifications (Microsoft, CompTIA, VMware) are a plus.

Experience:

  • A minimum of 2+ years in desktop support, help desk, or customer support roles.
  • Experience supporting Microsoft Windows and Microsoft Office in a technical support capacity.
  • Hands-on experience with hardware maintenance including racking servers, deploying workstations, and setting up peripheral devices.
  • General knowledge of networking fundamentals (OSI model, TCP/IP, protocols, routing, firewalls).
  • Ability to work in a fast-paced and rapidly changing environment.
  • Flexibility to participate in on-call rotations as needed.

Preferred Qualifications

  • Certifications such as Microsoft, CompTIA, VMware.
  • Experience with virtualization technologies (Hyper-V, VMware).
  • Familiarity with cloud IaaS platforms (AWS or Azure).
  • Experience with Cisco Meraki network infrastructure.
  • Experience supporting macOS, iOS, and Android devices.

Soft Skills

  • Strong interpersonal and communication skills.
  • Proven ability to collaborate effectively within cross-functional teams.
  • Excellent written and verbal communication skills.
  • Meticulous attention to detail to ensure accuracy of documentation and deliverables.
  • Customer service mindset and ability to learn new technologies quickly.

Technology Stack

  • Operating Systems: Windows, macOS, iOS, Android.
  • Identity & Access: Active Directory, Azure AD, LastPass.
  • Productivity & Collaboration: Office 365, Teams.
  • Networking: Routers, switches, firewalls, TCP/IP, Meraki environments.
  • Virtualization: Hyper-V, VMware.
  • Cloud Services: AWS, Azure.
  • Hardware: Servers, workstations, printers, mobile devices, cabling.

Physical Requirements

  • Ability to lift and move equipment up to 50 lbs.
  • Rack servers, run cables, crawl under desks, and work with hardware in office and data center environments.
  • Ability to work in a standard office environment and use a computer for extended periods.

This job description may not be inclusive of all duties and responsibilities. Additional tasks may be assigned from time to time, or the scope of the job may change as needed by business demands.

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