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Technical Support Associate Jobs in Midland, TX (NOW HIRING)

Danos, LLC

I&E Technician

Midland, TX

Provide technical support to other technicians during maintenance and troubleshooting. * Generate ... Associate degree preferred, ideally with related technical school coursework. * Meets the safety ...

Onesubsea

Laboratory Technician

Midland, TX · On-site

$60 - $80/hr

The Laboratory Technician maintains contact with the Client Support Labs and/or operating locations ... Associate degree, technical diploma, or bachelor's degree in Chemistry, Laboratory Technology ...

NEOGOV

Radio Outfitter

Midland, TX · On-site

The Radio Outfitter will assist in technical support for the county's radio communication systems ... • Associate degree (AS/AA) or technical training in the areas of electronics, computers ...

Schlumberger Limited

Laboratory Technician

Midland, TX · On-site

$52 - $78/hr

Associate degree, technical diploma, or bachelor's degree in Chemistry, Laboratory Technology ... support them to succeed, personally and professionally. SLB is an equal employment opportunity ...

SLB

Laboratory Technician

Midland, TX · On-site

$18.75 - $24.75/hr

The Laboratory Technician maintains contact with the Client Support Labs and/or operating locations ... Required Qualifications Education Associate degree, technical diploma, or bachelor's degree in ...

Quest EPC LLC

Automation Controls Programmer III

Midland, TX · On-site

$66K - $90K/yr

Provide technical support during commissioning and startup phases * Train and mentor Programmer I ... Associate's or Bachelor's degree in Electrical/Controls/Automation Engineering preferred * 5 years ...

Inserso

Network Support Technician

Midland, TX · On-site

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations ... Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ...

Avcend

TSG Support Technician with Driving

Midland, TX · On-site

$21 - $29/hr

... well as technical perspective. * Assist users to resolve computer related problems such as ... Associates Degree in Computer Science required Bachelors preferred and A+ certification required.

Danos, LLC

I&E Technician

Midland, TX · On-site

Provides technical support to other Technicians for maintenance and troubleshooting on company ... Associates degree preferably enhanced by related technical school courses * Safety orientated

Danos, LLC

I&E Technician

Midland, TX

Provides technical support to other Technicians for maintenance and troubleshooting on company ... Associates degree preferably enhanced by related technical school courses * Safety orientated

Danos, LLC

I&E Technician

Midland, TX · On-site

Provides technical support to other Technicians for maintenance and troubleshooting on company ... Associates degree preferably enhanced by related technical school courses * Safety orientated

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Midland, TX

Technical Support Associate information

See Midland, TX salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical support associate in Midland, TX is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $25.96 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Midland, TX?

The most popular types of Technical Support jobs in Midland, TX are:

What job categories do people searching Technical Support Associate jobs in Midland, TX look for?

The top searched job categories for Technical Support Associate jobs in Midland, TX are:

What cities near Midland, TX are hiring for Technical Support Associate jobs?

Cities near Midland, TX with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

I&E Technician

Danos, LLC

Midland, TX

Full-time

Re-posted 3 days ago

Danos rating

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

42nd of 87 rated oil and gas companies

Job description

Overview

Installs and maintains electrical and instrument equipment in compliance with all rules and practices. Tests and repairs electrical and instrumentation systems utilized by production equipment to ensure adherence to established performance levels and product quality. Evaluates electrical systems and instruments to establish plans for repair. Documents and verifies problems and actions taken.

Responsibilities
  • Install, maintain, test, and repair electrical and instrumentation equipment.
  • Troubleshoot electrical, instrument, and control system issues on production equipment.
  • Ensure all work is completed safely and in compliance with company procedures, permits, regulations, and standards.
  • Support maintenance activities through the company Maintenance Program.
  • Review and provide input on control specifications, work practices, and technical procedures.
  • Work closely with operations, engineering, projects, and maintenance teams.
  • Provide technical support to other technicians during maintenance and troubleshooting.
  • Generate and follow up on Management of Change requests related to electrical and control equipment.
  • Inspect new installations and recommend upgrades when needed.
  • Maintain clear documentation of problems, repairs, and actions taken.
  • Support team training and attend or lead technical meetings as needed.
  • Act as a stand-in for the Instrument and Electrical Lead when needed.
Qualifications
  • 5+ yrs. of I&E Tech experience preferred.
  • Experience in maintaining electrical systems and Instruments and Controls in processing plant or offshore production plant
  • High School Diploma or GED equivalent required. Associate degree preferred, ideally with related technical school coursework.
  • Meets the safety, administrative, and technical training requirements associated with this position as documented in the company operations-approved training roadmap
  • Possesses the general competencies and Operations Integrity Critical competency requirements as documented and maintained in company Operations Training roadmap
  • Computing skills
  • Familiar with regulations applicable to the operations of oil and gas facilities
  • OIMS systems, related manuals, and procedures
  • Safety orientated
  • Good communication skills
  • Good organizational and reporting skills
  • Attention to details
  • Good troubleshooting and analyzing skills
  • Must meet conditional job offer requirements including background, drug test, MVR, fit for duty and agility.
Employment Type: OTHER

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