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Technical Support Associate Jobs in Midland, TX (NOW HIRING)

AA2IT

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Mud Engineer

Midland, TX · On-site

$21 - $28.75/hr

The Laboratory Technician maintains contact with the Client Support Labs and/or operating locations ... Associate degree or high school diploma * Preferred: Bachelor's degree (technical or science ...

CYNET SYSTEMS

Laboratory Technician

Midland, TX · On-site

$23 - $28/hr

Provide advanced technical support during additive selection and fluid design. * Maintain contact ... Associate degree or high school diploma. * Ability to work 12-hour shifts. * Ability to work day ...

AA2IT

Laboratory Technician

Midland, TX · On-site

$21 - $23/hr

The Laboratory Technician maintains contact with the Client Support Labs and/or operating locations ... Associate degree or high school diploma * Preferred: Bachelor's degree (technical or science ...

AA2IT

Laboratory Technician

Midland, TX · On-site

$21 - $23/hr

The Laboratory Technician maintains contact with the Client Support Labs and/or operating locations ... Associate degree or high school diploma * Preferred: Bachelor's degree (technical or science ...

AA2IT

Mud Engineer

Midland, TX · On-site

$96/hr

The Laboratory Technician maintains contact with the Client Support Labs and/or operating locations ... Associate degree or high school diploma • Preferred: Bachelor's degree (technical or science ...

AST SpaceMobile

Manufacturing IT Technician

Midland, TX · On-site

Provide technical support to end users for workstations, servers, and mobile devices (hardware and ... High school diploma or equivalent required; associate or bachelor's degree in IT or related field ...

Veracity Solutions

Service Team Leader

Midland, TX · On-site

$15.75 - $20.50/hr

... team of 10+ technical employees, provide functional and technical support to the team in ... Minimum of an Associate's degree or relevant years of experience preferably in the Power generation ...

New

AST SpaceMobile

Manufacturing IT Technician

Midland, TX · On-site

Provide technical support to end users for workstations, servers, and mobile devices (hardware and ... High school diploma or equivalent required; associate or bachelor's degree in IT or related field ...

Danos, LLC

I&E Technician

Garden City, TX

Provide technical support to other technicians during maintenance and troubleshooting. * Generate ... Associate degree preferred, ideally with related technical school coursework. * Meets the safety ...

Danos, LLC

I&E Technician

Stanton, TX · On-site

Provide technical support to other technicians during maintenance and troubleshooting. * Generate ... Associate degree preferred, ideally with related technical school coursework. * Meets the safety ...

Danos, LLC

I&E Technician

Lamesa, TX

Provide technical support to other technicians during maintenance and troubleshooting. * Generate ... Associate degree preferred, ideally with related technical school coursework. * Meets the safety ...

Danos, LLC

I&E Technician

Stanton, TX

Provide technical support to other technicians during maintenance and troubleshooting. * Generate ... Associate degree preferred, ideally with related technical school coursework. * Meets the safety ...

Danos, LLC

I&E Technician

Stanton, TX · On-site

Provide technical support to other technicians during maintenance and troubleshooting. * Generate ... Associate degree preferred, ideally with related technical school coursework. * Meets the safety ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Midland, TX

Technical Support Associate information

See Midland, TX salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical support associate in Midland, TX is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $25.96 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Midland, TX?

The most popular types of Technical Support jobs in Midland, TX are:

What job categories do people searching Technical Support Associate jobs in Midland, TX look for?

The top searched job categories for Technical Support Associate jobs in Midland, TX are:

What cities near Midland, TX are hiring for Technical Support Associate jobs?

Cities near Midland, TX with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Mud Engineer

AA2IT

Midland, TX • On-site

$21 - $28.75/hr

Full-time

Medical, Dental, Vision

Posted 8 days ago

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Job description

• Hourly pay rate based on experience level:
o G95 - LTT - $21 G96 - Lab Tech 1 - $23 G97 - Lab Tech 2 - $28.75
• Local Midland/Odessa candidates are strongly preferred.
o If non-local / rotator, company-provided accommodation (Man Camp) and reimbursed mileage may be possible.
Job Code: 82150212 The Laboratory Technician is responsible for delivering safe, efficient, and reliable PSD to customers. The Laboratory Technician identifies opportunities to improve service delivery. This person performs quality assurance tests on company products, prepares laboratory reports prior to service delivery at the wellsite, and provides advanced technical support during additive selection and fluid design. The Laboratory Technician maintains contact with the Client Support Labs and/or operating locations, product centers and the InTouch repository. * Ensure job deliverables are accurate and delivered on time. * Develop the competency level required to perform advanced additive selection and fluid design. * Ensure that laboratory equipment is in clean, working condition and that waste is regularly disposed. * Prepare technical presentations for internal and external customers. * Perform regular audits to ensure the laboratory operates according to required standards. * Assist the Design/Technical Engineer and Product Champions with technical support as required. * Perform risk analysis before each task or job to identify and mitigate potential safety or quality concerns. * Participate in Service Quality Meetings with customers and improve performance using action plans. * Participate in HSE and Quality initiatives. * Wear PPE and observe HSE policies. * Maintain the required safety training.
Top 3 Skills
• Willingness and ability to work 12-hour shifts, including day and night rotations, is critical.
• Prior experience working in a chemical laboratory environment.
• Ability to lift up to 50 lbs (minimum physical requirement).
Experience
• Role is open to both trainee candidates new to the oil field and experienced lab technicians.
Education / Training Requirements
• Minimum: Associate degree or high school diploma
• Preferred: Bachelor’s degree (technical or science-related)
• NEST training (location: Kellyville, OK).
Schedule
• 12-hour shifts
• Rotation schedule: 7/2 – 7/4 (day / night rotation)
• Candidates must be willing to work both day and night shifts.
Interview Process
1. First round: Phone or Microsoft Teams interview
2. Second round (if selected): Onsite interview / site tour

Company Description

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.