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Technical Support Associate Jobs in Metropolis, IL

Supports MC&A training activities by providing documentation or technical assistance.Minimum Requirements: Associate degree in Accounting or related field +2 years of related experience, or an ...

An associate degree or equivalent from a two-year college or technical school, combined with one ... Certification in Basic Life Support (BLS) from the American Heart Association. * Multimodality ...

An associate degree or equivalent from a two-year college or technical school, combined with one ... Certification in Basic Life Support (BLS) from the American Heart Association. * Multimodality ...

An associate degree or equivalent from a two-year college or technical school, combined with one ... Certification in Basic Life Support (BLS) from the American Heart Association. * Multimodality ...

... development, associate morale and other duties as assigned. ESSENTIAL FUNCTIONS: * Supports a ... Ability to interpret a variety of other financial, legal, and technical information * Ability to ...

RN Medical Unit Days Part Time

Paducah, KY · On-site

$39 - $51.50/hr

... technical aspects of care competently. Requirements: * Current RN licensure recognized by the ... Minimum Nursing Degree: Associate Degree in Nursing (ADN) Benefits: * Tuition Assistance ...

New

FUEL CENTER/CLERK

Paducah, KY · On-site

$12.25 - $14.50/hr

Familiarity with industry/technical terms and processes * Ability to work in a fast-paced ... Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer ...

FUEL CENTER/CLERK

Paducah, KY · On-site

$12.25 - $15/hr

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ... Familiarity with industry/technical terms and processes * Ability to work in a fast-paced ...

FUEL CENTER/CLERK

Paducah, KY · On-site

$15.25 - $19/hr

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ... Familiarity with industry/technical terms and processes * Ability to work in a fast-paced ...

Electrician

Paducah, KY

$26.25 - $33.75/hr

They will interact with vessel associates, and external vendors to install electronic throttles ... Performing special technical assignments as directed by the Manager of Electrical Projects

Electrician

Paducah, KY · On-site

$26.25 - $33.75/hr

They will interact with vessel associates, and external vendors to install electronic throttles ... Performing special technical assignments as directed by the Manager of Electrical Projects

Showing results 21-40

Technical Support Associate information

See Metropolis, IL salary details

$9

$21

$49

How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Metropolis, IL is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.93 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Metropolis, IL are hiring for Technical Support Associate jobs?

Cities near Metropolis, IL with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Metropolis, IL as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,541 per year, or $21.4 per hour.

NMCA Audit & Accounting Analyst

MCS

Kevil, KY

Full-time

Posted 29 days ago


Job description

At MCSA, we know our success depends on our people. Every day, our employees support a mission that matters. We are committed to providing a safe workplace, developing our employees, and fostering a culture built on teamwork, integrity, and continuous improvement.

If you're looking for meaning work and the opportunity to make an impact, we'd like to hear from you. Position Overview Under direct supervision, responsible for ensuring accurate material accounting, tracking, control, and reporting of accountable nuclear materials within an organization. This role is critical for compliance with national and international regulations designed to prevent loss, theft, or diversion and ensure the safe handling of accountable nuclear material.

This role requires a strong understanding of material accounting principles, meticulous attention to detail, and a background in or specialized training for nuclear material safeguards and regulations. The specific work assignment may include duties or activities to support the organization in one or more of the following functional areas: Functional: Maintaining precise records of nuclear material inventories dedicated material accounting databases and related technical systems, including quantities, locations, and declarations. This involves reconciling physical inventories with book records to ensure material balance integrity.

Preparing and submitting required reports to regulatory bodies on all movements, receipts, shipments, and changes in the form or content of nuclear materials. Ensuring all MC&A activities adhere to established procedures, facility licenses, and national and international safeguards agreements. This includes understanding and interpreting relevant regulations.

Supporting and participating in internal and external audits and inspections by regulatory agencies, providing requested documentation and explanations. Utilizing and maintaining specialized software and systems for tracking nuclear materials, ensuring data integrity and security. Assisting in the development and refinement of MC&A procedures and policies to enhance effectiveness and compliance.

Identifies and reports discrepancies in material balances or inventory records, assists with investigation, identifying root causes, and implementing corrective actions. Supports MC&A training activities by providing documentation or technical assistance.Minimum Requirements: Associate degree in Accounting or related field +2 years of related experience, or an equivalent combination of education and experience.Minimum Requirements: Associate degree in Accounting or related field +2 years of related experience, or an equivalent combination of education and experience.