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Technical Support Associate Jobs in Mankato, MN (NOW HIRING)

Dixon

Warehouse Operations Associate

New Richland, MN · On-site

$20 - $23/hr

Support special projects and team initiatives as needed * Assemble and kit products according to ... High school diploma or equivalent required; technical training a plus * Team player with a positive ...

Dixon

Warehouse Operations Associate

New Richland, MN · On-site

$20 - $23/hr

Support special projects and team initiatives as needed * Assemble and kit products according to ... High school diploma or equivalent required; technical training a plus * Team player with a positive ...

Rolls-Royce

Sr. Sales Manager

Mankato, MN · Hybrid

... technical support, training, and conflict resolution. Increase brand awareness through industry ... Associate's degree in Business, Engineering, or related field + 7 years' experience in large ...

Rollsroyce

Sr. Sales Manager

Mankato, MN · Hybrid

... technical support, training, and conflict resolution. Increase brand awareness through industry ... Associate's degree in Business, Engineering, or related field + 7 years' experience in large ...

Rolls-Royce plc

Sr. Sales Manager

Mankato, MN · On-site

$150 - $200/hr

... and technical support, training, and conflict resolution. * Increase brand awareness through ... Associate's degree in Business, Engineering, or related field + 7 years' experience in large ...

Good Samaritan

LPN - PRN - Jackson Center

Winnebago, MN · On-site

$24.25 - $33/hr

Provides technical support to healthcare professionals as needed. Documents resident interactions ... Associate degree in practical nursing is preferred. If position requires IV therapy/management ...

Good Samaritan

LPN - PRN - Jackson Center

Winnebago, MN · On-site

$27.12/hr

Provides technical support to healthcare professionals as needed. Documents resident interactions ... Associate degree in practical nursing is preferred. If position requires IV therapy/management ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Mankato, MN

Technical Support Associate information

See Mankato, MN salary details

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How much do technical support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support associate in Mankato, MN is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.62 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Mankato, MN?

The most popular types of Technical Support jobs in Mankato, MN are:

What are popular job titles related to Technical Support Associate jobs in Mankato, MN?

For Technical Support Associate jobs in Mankato, MN, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Mankato, MN look for?

The top searched job categories for Technical Support Associate jobs in Mankato, MN are:

What cities near Mankato, MN are hiring for Technical Support Associate jobs?

Cities near Mankato, MN with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Warehouse Operations Associate

The Dixon Group

New Richland, MN • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Warehouse Operations Associate
Location: N25 W23040 Paul Road, Pewaukee, WI 53072
Work Hours: 8:00 AM to 5:00 PM, Monday through Friday
Pay Range: $20-$23 per hour
Make the Right Connection-Build Your Career with Dixon!
The Dixon Group is seeking a Warehouse Operations Associate to help keep our operations running smoothly in Pewaukee, WI! As a Warehouse Operations Associate, you'll take on a variety of essential warehouse responsibilities-unloading, picking, packing, counting, and checking inventory to ensure accuracy and efficiency. You'll operate forklifts and other material handling equipment safely, contribute to light assembly and kitting projects, and keep our inventory systems up to date using our Warehouse Management System (WMS) and ERP tools. This is a great opportunity to build your skills in a supportive, team-oriented environment.
If you enjoy hands-on work, staying active throughout your day, and being part of a team that values precision and reliability, this could be the perfect fit for you!
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply.
What You'll Do:
  • Receive, organize, and store incoming materials while keeping inventory accurate and accessible
  • Pick, pack, and prepare orders for shipment with care and attention to detail
  • Maintain a clean, safe, and well-organized workspace
  • Perform regular inventory counts and help resolve discrepancies quickly
  • Support special projects and team initiatives as needed
  • Assemble and kit products according to work orders and production schedules
  • Adapt to changing priorities

What We're Looking For:
  • High school diploma or equivalent required; technical training a plus
  • Team player with a positive attitude and willingness to collaborate
  • Forklift certification preferred (we'll provide training if needed!)
  • Brings a strong sense of urgency and flexibility to help the team meet goals and deadlines
  • Strong problem-solving skills and attention to detail
  • Able to read instructions, follow documentation, and apply basic math skills
  • Demonstrates mechanical aptitude and a desire to learn and grow

What We Offer:
  • Medical, dental, and vision insurance for you and your family
  • Competitive salary
  • Bonus programs
  • 401K retirement plan
  • Training opportunities
  • Tuition reimbursement
  • Paid vacation, PTO, and holidays
  • Gym reimbursements, and more!

Who We Are: The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.
Join us and be a part of a team that values your contributions and supports your goals!
We do not provide sponsorships to work in the United States.
The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.
The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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