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Technical Support Associate Jobs in Mankato, MN (NOW HIRING)

... support. As the Technical Estimator, your responsibilities will include: * Prepare estimates by ... Associate's (A.A.) Degree or two-year college or technical school * 2+ Years of experience OR Any ...

Technical Estimator

New Ulm, MN · On-site

$60K - $74K/yr

... support. As the Technical Estimator, your responsibilities will include: * Prepare estimates by ... Associate's (A.A.) Degree or two-year college or technical school * 2+ Years of experience OR Any ...

Technical Estimator

New Ulm, MN · On-site

$60K - $74K/yr

... support. As the Technical Estimator, your responsibilities will include: * Prepare estimates by ... Associate's (A.A.) Degree or two-year college or technical school * 2+ Years of experience OR Any ...

Technical Estimator

New Ulm, MN · On-site

$60K - $74K/yr

... support. As the Technical Estimator, your responsibilities will include: * Prepare estimates by ... Associate's (A.A.) Degree or two-year college or technical school * 2+ Years of experience OR Any ...

Food Scientist

Mankato, MN · On-site

$75K/yr

Our associates are not afraid to speak up! Our long-term success is attributed to our talented ... technical support as needed.Direct and conduct research studies on products, procedures and ...

EHS Specialist II

Faribault, MN · On-site

$28.61 - $47.04/hr

Provide EHS technical support for site specific initiative and projects. * Promote Daikin's goal of ... Associate's Degree in Environmental Health and Safety or related fields * 2-4+ year of related ...

Provide EHS technical support for site specific initiative and projects. * Promote Daikin's goal of ... Associate's Degree in Environmental Health and Safety orrelated fields * 2-4+ year ...

Support special projects and team initiatives as needed * Assemble and kit products according to ... High school diploma or equivalent required; technical training a plus * Team player with a positive ...

Sr Accounting Specialist

Mankato, MN · On-site

$60K - $91K/yr

Provides technical support to team members and/or vendors regarding issues with general ledger ... Associate's degree in accounting, finance, business administration or related field or an ...

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Technical Support Associate information

See Mankato, MN salary details

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How much do technical support associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for technical support associate in Mankato, MN is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Mankato, MN? For Technical Support Associate jobs in Mankato, MN, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Mankato, MN look for? The top searched job categories for Technical Support Associate jobs in Mankato, MN are:
What cities near Mankato, MN are hiring for Technical Support Associate jobs? Cities near Mankato, MN with the most Technical Support Associate job openings:
Technical Estimator

Technical Estimator

RVI

New Ulm, MN

$60K - $74K/yr

Full-time

Medical, Life, Retirement

Posted 15 days ago


Job description

Here is your chance to showcase your skills with an established, yet growing, company that's been in business for over 25 years! We offer a variety of challenging work that plays to each employee's strengths. Check us out at rvi-inc.com and apply today!

SALARY RANGING FROM $60K TO $74K IN ACCORDANCE WITH APPLICABALE EXPERIENCE!

REASONABLE FLEX SCHEDULES & START TIMES AVAILABLE!

BENEFITS: Medical Insurance, HSA, FSA (Dependent and Medical), Accident Insurance, Critical Illness, Short- and Long-Term Disability, 401(k) with an employer match, Term Life, EAP, Employee-of-the-Month and Year, On-site Welding Training and Qualifications, Employee Luncheons, Company Picnics, Community Volunteering Opportunities, RITALKA University


As the Technical Estimator at RVI, your primary responsibility will be to provide the sales department with estimates and technical support.

As the Technical Estimator, your responsibilities will include:

  • Prepare estimates by utilizing blueprints, specifications, and related documents
  • Determine accuracy and completeness of information provided
  • Maintain information in a structured and organized manner
  • Identify labor, material, and time requirements
  • Present prepared estimates by assembling and displaying numerical and descriptive information
  • Maintain accurate estimating tools and update as needed
  • Maintain cost database by entering and backing up data
  • Continually update technical knowledge by attending educational workshops and reviewing technical publications
  • Contribute to team effort by accomplishing related results as needed for meeting and/or exceeding goals and strategies

JOB REQUIREMENTS AND STANDARDS:

  • Working knowledge of Excel spreadsheets and word processing programs
  • Ability to read and interpret blueprints, schematics, specifications
  • Ability to coordinate and work independently
  • Knowledge of CAD software and/or other engineering software
  • Ability to meet critical timelines for responses
  • Ability to communicate professionally and technically with Client Contacts
  • Associate's (A.A.) Degree or two-year college or technical school
  • 2+ Years of experience

OR

Any combination of education and experience that would provide the required skill and knowledge for successful performance would be acceptable.

Many tasks include their own work and/or the review of work of others in the department. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


RVI Overview

When it comes to recruiting, many companies focus on an applicant's faults - what doesn't fit, what experience they don't have, etc. Our philosophy is different in that we are actively looking for a reason to hire someone. RVI is a full-service provider that offers electronic repair, test, and intelligent inventory management solutions. At RVI, we strive to embrace those who respect, honor and value relationships. This is a tenant upon which we base all our business decisions. We strongly believe that in order to achieve success for both RVI and our clients, a valued partnership, based on integrity, is critical.

Why You Should Apply Here

RVI is a family-owned company that focuses on creating jobs in rural communities in the upper Midwest; purposefully deciding to create jobs away from the chaos of larger metro areas. Our company values help to foster strong relationships with not only our employees and customers, but also our communities. We take pride in finding careers that fit the person rather than a person to fit a job which allows us all to do extraordinary things with ordinary people.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.