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Technical Support Associate Jobs in Saint Joseph, MN

Andersen Corporation

Technical Writer II

Oak Park, MN · On-site

$62K - $94K/yr

... support the organization. QUALIFICATIONS AND SKILLS : Minimum Qualifications * Bachelor's degree in communications, engineering, technical or related discipline with no experience or an Associate of ...

CM2 Supply, Inc

Beverage Specialist - CDL

Saint Cloud, MN · On-site

$28 - $30/hr

... technical support, and maintenance of CO2 and beverage systems. This position will work to support ... Associate or Bachelor's Degree in Logistics, Transportation Management, Business Administration, or ...

CM2 Supply, Inc

Beverage Specialist - CDL

Saint Cloud, MN · On-site

$28 - $30/hr

... technical support, and maintenance of CO2 and beverage systems. This position will work to support ... Associate or Bachelor's Degree in Logistics, Transportation Management, Business Administration, or ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Saint Joseph, MN

Technical Support Associate information

See Saint Joseph, MN salary details

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$58

How much do technical support associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for technical support associate in Saint Joseph, MN is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.07 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Saint Joseph, MN look for?

The top searched job categories for Technical Support Associate jobs in Saint Joseph, MN are:

What cities near Saint Joseph, MN are hiring for Technical Support Associate jobs?

Cities near Saint Joseph, MN with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Support Associate (Spanish Bilingual)

Saint Cloud, MN • On-site

Preferred Credit, Inc.
Commercial Banking • 201 - 500 employees
Learn more about Preferred Credit, Inc.external

$21 - $24.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Support Associate (Spanish Bilingual)

Must be in Central MN and have reasonable commute to St. Cloud, MN due to in-office requirements. 

SCHEDULE: Part-Time, Sunday 12:00pm-9:00pm, Monday 12:00pm-7:30pm, Tuesday 11:00am-6:30pm, Thursday 12:00pm-6:00pm, Wednesday, Friday & Saturday Off  

COMPENSATION: Starting Pay $21.00 – $24.25 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.)

WHO WILL SHINE IN THIS ROLE

Are you looking for an opportunity to make a meaningful impact by creating positive client experiences while growing your skills in a dynamic, service-focused environment? PCI is seeking a Client Solutions Associate who is customer-focused, detail-oriented, an effective communicator, and a proactive problem-solver. This individual will be excited to support clients, troubleshoot application and account issues, explain financing terms clearly, and provide responsive and knowledgeable service.

This is an exciting opportunity to strengthen your customer service and problem-solving skills, gain hands-on experience in financial services, and contribute to PCI’s success by helping create a seamless experience for every client.

WHAT YOU’LL DO
  • Serves as the primary point of contact for inbound calls, phone applications, and electronic credit submissions.
  • Verifies client identities and clearly explains financing terms to build trust and understanding.
  • Provides real-time technical assistance and troubleshooting for customers navigating application and contract issues.
  • Delivers exceptional service by resolving account questions, concerns, and disputes promptly and professionally.
  • Reviews and confirms loan and contract details to ensure accuracy and customer satisfaction.
WHAT WE’RE LOOKING FOR

Must-Have Qualifications:

  • High School diploma or GED.
  • Previous experience in customer service or client-facing role.
  • Excellent communication skills, both verbal and written.

Nice to have but not Required! 

  • Experience in a call center or with high-volume support.
  • Proficiency in Microsoft Office software.
LOCATION & WORK SETTING
  • Office Address: 628 Roosevelt Rd, St. Cloud, MN, 56301
  • Schedule: Part-Time, Sunday 12:00pm-9:00pm, Monday 12:00pm-7:30pm, Tuesday 11:00am-6:30pm, Thursday 12:00pm-6:00pm, Wednesday, Friday & Saturday Off
  • Work Setting: In-Office
 COMPETITIVE COMPENSATION & BENEFITS
  • Starting Pay: $21.00 – $24.25 per hour.
  • The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
  • Bilingual Pay: Bilingual Pay: Earn an additional $2.00 per hour for Spanish Fluency! Bilingual fluency in Spanish and English with Strong written and verbal communications skills.

PCI offers competitive and comprehensive benefits including medical, dental, vision, short-term disability, long-term disability, and voluntary benefits.

Additional Perks that Go the Extra Mile:

  • Annual Discretionary Bonus
  • Earned Safe & Sick Time (ESST)
  • Paid Time Off (PTO) & 8 Paid Holidays
  • 401(k) Match – 100% of your deferrals up to 5%
HOW TO APPLY

It only takes a couple minutes! Submit your resume on our website at preferredcredit.com/careers.

EQUAL EMPLOYMENT OPPORTUNITY

PCI is an equal employment opportunity employer committed to diversity, equity, & inclusion. We make hiring decisions based on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at PeopleOps@preferredcredit.com.

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