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Technical Support Associate Jobs in Mandeville, LA

Ecolab

Field Service Representative

New Orleans, LA · On-site

$54K - $81K/yr

Provide technical support and escalate complex challenges as needed * Build strong relationships ... Associate's degree or trade school certification * Demonstrated mechanical aptitude * Experience in ...

Saronic Technologies

IT Technician

New Orleans, LA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). * 3+ years of experience in a technical support or similar IT role.

New

Inserso

Network Support Technician

New Orleans, LA · On-site

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations ... Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ...

nGenium

Imaging Field Service Engineer

New Orleans, LA · On-site

$90K - $105K/yr

Provide on-site technical support for Siemens diagnostic imaging systems. Troubleshoot, repair, and ... Associate degree in a relevant field or equivalent experience. Four or more years of experience in ...

Pwc

Senior Technical Product Owner

New Orleans, LA

$121K - $160K/yr

Industry/Sector Not Applicable Specialism Software Engineering Management Level Senior Associate ... Our teams apply deep technical expertise and a strong service-oriented mindset to support the ...

Netsync Network Solutions

Tech III

New Orleans, LA · On-site

$36K - $46K/yr

Support associate project coordinators in driving project schedules, materials, and deliverables to ... Minimum Qualifications/Technical and Educational Requirements * Experience in healthcare or ...

Netsync Network Solutions

Tech III

New Orleans, LA · On-site

$36K - $46K/yr

Support associate project coordinators in driving project schedules, materials, and deliverables to ... Minimum Qualifications/Technical and Educational Requirements * Experience in healthcare or ...

Netsync Network Solutions

Tech III

New Orleans, LA

$36K - $46K/yr

Support associate project coordinators in driving project schedules, materials, and deliverables to ... Minimum Qualifications/Technical and Educational Requirements * Experience in healthcare or ...

Netsync Network Solutions

Tech III

New Orleans, LA · On-site

$36K - $46K/yr

Support associate project coordinators in driving project schedules, materials, and deliverables to ... Minimum Qualifications/Technical and Educational Requirements * Experience in healthcare or ...

Pwc

US Tech - FTO Senior Associate

New Orleans, LA · On-site

$55K - $187K/yr

... support business operations, confirming the smooth functioning of networks, servers, and data ... You will uphold professional and technical standards, contributing to the firm's overall business ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Mandeville, LA

Technical Support Associate information

See Mandeville, LA salary details

$9

$22

$51

How much do technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support associate in Mandeville, LA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Mandeville, LA? For Technical Support Associate jobs in Mandeville, LA, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Mandeville, LA look for? The top searched job categories for Technical Support Associate jobs in Mandeville, LA are:
What cities near Mandeville, LA are hiring for Technical Support Associate jobs? Cities near Mandeville, LA with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Mandeville, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,238 per year, or $22.2 per hour.

Certified Technical Safety Trainer (Part Time) - NSS

Chugach Government Solutions, Llc

Stennis Space Center, MS • On-site

$32 - $42.50/hr

Full-time

Re-posted 5 days ago

Job description

About Us
Nova Space Solutions, LLC (NSS) is a joint venture between Wolf Creek Federal Services, Inc. (a wholly-owned subsidiary of Chugach Government Solutions, LLC) and Amentum Technology, Inc. When you join NSS, you also become a part of a proud legacy of supporting missions while sustaining culture.
The federal division of Chugach Alaska Corporation, Chugach Government Solutions, through its subsidiaries and affiliates, has been supporting critical missions as a government contractor for over 25 years. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.
Empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!
If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Nova Space Solutions may be the right fit for you!
Job Overview
The Safety Technical Trainer is responsible for developing, coordinating, managing, and delivering safety-related technical training across Michoud Assembly Facility and Stennis Space Center. Training supports core safety principles, regulatory compliance, and industry-specific standards, ensuring personnel receive high-quality instruction in safe work practices, equipment operation, and certification-level competencies.
Responsibilities
Essential Job Duties:
  • Deliver instruction and certification training for PPE and related safety programs
  • Coordinate and teach NCCER Core certifications and other NCCER-aligned safety courses
  • Provide technical instruction for safe operation of light equipment, including forklifts, scissor lifts, aerial lifts, boom lifts, mobile cranes, and overhead cranes
  • Provide heavy equipment operations training for excavators, dozers, skid steers, and front-end loaders, including required safety certifications
  • Conduct specialized safety training in areas including Confined Space, Rigging, Signaling, Trenching & Excavation, Fall Protection, and Lockout/Tagout (LOTO)
  • Support safety training initiatives across departments at Michoud Assembly Facility (MAF) and Stennis Space Center (SSC)
  • Coordinate with industry partners as needed to align training with evolving safety standards and operational requirements

Key Responsibilities:
  • Deliver safety and technical training programs across Michoud Assembly Facility (MAF) and Stennis Space Center (SSC)
  • Support NCCER certification and safety training initiatives
  • Provide instruction for light and heavy equipment operations training programs
  • Conduct specialized safety training in support of regulatory and operational requirements
  • Support departmental safety training needs and workforce readiness
  • Coordinate with industry partners and internal departments regarding training requirements and standards
  • Promote safe work practices and compliance with applicable safety procedures and standards

Job Requirements
Mandatory:
  • Associate degree OR minimum of 5 years of experience in industrial, construction, or safety-related environments
  • Background in industrial plant operations, construction, safety, or equipment operations training
  • Current Train-the-Trainer certification
  • Current Forklift and Aerial Lift certifications within the last 3 years
  • NCCER Core Instructor certification
  • Rigging certification
  • Heavy Equipment certifications
  • 3-5 years of experience delivering safety and heavy/light equipment operations training
  • Ability and willingness to obtain and maintain additional certifications as required
  • Valid driver's license
  • Ability to communicate effectively in English, both verbally and in writing
  • Must be able to obtain and maintain required NASA site access and credentials

Physical Requirements:
  • Ability to operate a computer and standard office equipment, and view a computer screen for extended periods
  • Ability to lift and carry up to 40 poundsAbility to stand, sit, reach, bend, climb, crawl, and push/pull as required

Disclosures
Chugach Government Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.
Chugach will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email ada@chugachgov.com.
Chugach Government Solutions supports pay transparency and is committed to equitable and competitive compensation practices. Compensation for this role will be determined based on factors including job responsibilities, experience, skills, internal equity, geographic location, and applicable contract requirements. Where required by law, compensation ranges will be provided to candidates during the hiring process.

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