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Technical Support Associate Jobs in Mandeville, LA

Entergy

Engineering Assoc I-Sr

New Orleans, LA · On-site

Supports activities to comply with applicable industry standards (i.e. NERC, SERC) and other ... Proficient technical expertise with computer software and database development. Skills in ...

Entergy

Engineering Assoc I-Sr

New Orleans, LA

Supports activities to comply with applicable industry standards (i.e. NERC, SERC) and other ... Proficient technical expertise with computer software and database development. Skills in ...

Inserso

Network Support Technician

New Orleans, LA · On-site

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations ... Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ...

nGenium

Imaging Field Service Engineer

New Orleans, LA · On-site

$90K - $105K/yr

Provide on-site technical support for Siemens diagnostic imaging systems. Troubleshoot, repair, and ... Associate degree in a relevant field or equivalent experience. Four or more years of experience in ...

Netsync Network Solutions

Tech III

New Orleans, LA · On-site

$36K - $46K/yr

Support associate project coordinators in driving project schedules, materials, and deliverables to ... Minimum Qualifications/Technical and Educational Requirements * Experience in healthcare or ...

Netsync Network Solutions

Tech III

New Orleans, LA · On-site

$36K - $46K/yr

Support associate project coordinators in driving project schedules, materials, and deliverables to ... Minimum Qualifications/Technical and Educational Requirements * Experience in healthcare or ...

Netsync Network Solutions

Tech III

New Orleans, LA

$36K - $46K/yr

Support associate project coordinators in driving project schedules, materials, and deliverables to ... Minimum Qualifications/Technical and Educational Requirements * Experience in healthcare or ...

Netsync Network Solutions

Tech III

New Orleans, LA · On-site

$36K - $46K/yr

Support associate project coordinators in driving project schedules, materials, and deliverables to ... Minimum Qualifications/Technical and Educational Requirements * Experience in healthcare or ...

Genuine Parts Company

Inventory Stock Associate

Hammond, LA · On-site

$13.25 - $16.50/hr

This role requires strong technical knowledge of automotive parts, the ability to identify and ... Contribution to team support and store operations including inventory and delivery management

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Mandeville, LA

Technical Support Associate information

See Mandeville, LA salary details

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How much do technical support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical support associate in Mandeville, LA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.80 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Mandeville, LA?

For Technical Support Associate jobs in Mandeville, LA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Mandeville, LA look for?

The top searched job categories for Technical Support Associate jobs in Mandeville, LA are:

What cities near Mandeville, LA are hiring for Technical Support Associate jobs?

Cities near Mandeville, LA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Mandeville, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,238 per year, or $22.2 per hour.

General, Cell, and Micro Biology Tutor

Center for Minority Excellence

New Orleans, LA • On-site

Part-time

Re-posted 4 days ago

Job description

General, Cell, and Micro Biology Tutor

Apply now Job no: 495262
Work type: Staff Part-Time
Location: New Orleans, LA
Categories: Academic Affairs

College: DCC

Department: Academic Affairs

Sub department: Science and Mathematics

Type of Appointment: Unclassified - Tutor

Duties and Responsibilities: 

Provide academic assistance to students individually or in small groups to enhance student learning without compromising the quality of the student learning experience.
Review concepts and learning objectives for courses taught in General Biology, Cell Biology, and Microbiology, specific to the subject area, to be able to assist students with course content.
Assist students with understanding concepts presented in the classroom.
Distribute learning materials to supplement lessons presented in class (worksheets, study guides, test/exam reviews, etc.)
Provide basic technical support to students using the lab computers.
Communicate services to students and staff
Assist in carrying out the resource lab's rules and guidelines
Maintain the learning environment in a safe, clean, and orderly condition
Perform other duties related to the School of Stem as assigned.
Proctor exams as needed.


Required Education: Associate's Degree or higher with a minimum of 18 Hours of College Level-Biology courses.

Required Experience: Minimum of one year of general office experience or tutoring/teaching in a college setting.

Preferred Education: Associate's Degree or higher in Biology or related field

Preferred Experience: Minimum of one year of tutoring/teaching in a college setting.

Passing pre-employment criminal background screen is required as a condition of employment.  DCC is an equal opportunity/equal access employer.  DCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Advertised: 25 Nov 2025 Central Standard Time
Applications close: 31 Dec 2026 Central Standard Time

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