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Technical Support Associate Jobs in Lubbock, TX (NOW HIRING)

Baker Distributing

Counter Sales Associate

Lubbock, TX · On-site

$13.75 - $17.25/hr

Mechanical or technical experience preferred. * Proficiency in Microsoft Office or similar ... Reasonable accommodations will be provided to support effective communication. Physical Demands and ...

Baker Distributing Company

Counter Sales Associate

Lubbock, TX · On-site

$14.75 - $18.25/hr

Mechanical or technical experience preferred. * Proficiency in Microsoft Office or similar ... Reasonable accommodations will be provided to support effective communication. Physical Demands and ...

Drybar Shops

Drybar Shops

Lubbock, TX

$14/hr

Sales Associate / Customer Service Representative Benefits: * Competitive compensation plan with ... Has the technical ability and skills to operate a point of sale system * Problem solver - use logic ...

KnitWell Group

part time sales associate

Lubbock, TX

$13 - $14.75/hr

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just ... Reviews Bulletin Boards daily Technical Expertise: * Demonstrates a desire and ability to be ...

KnitWell Group

1212 - Sales Associate-ANN

Lubbock, TX

$12 - $16.25/hr

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just ... Reviews Bulletin Boards daily Technical Expertise: * Demonstrates a desire and ability to be ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Lubbock, TX

Technical Support Associate information

See Lubbock, TX salary details

$9

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$49

How much do technical support associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technical support associate in Lubbock, TX is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Lubbock, TX?

The most popular types of Technical Support jobs in Lubbock, TX are:

What are popular job titles related to Technical Support Associate jobs in Lubbock, TX?

For Technical Support Associate jobs in Lubbock, TX, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Lubbock, TX look for?

The top searched job categories for Technical Support Associate jobs in Lubbock, TX are:

What cities near Lubbock, TX are hiring for Technical Support Associate jobs?

Cities near Lubbock, TX with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Medication Associate

The Legacy at South Plains

Lubbock, TX • On-site

Full-time

Re-posted 21 days ago

Job description

JOB DESCRIPTION SUMMARY
The Medication Associate prepares, administers, and documents medications as prescribed by the provider.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
The Medication Associate must exhibit the following competencies:
  1. Leadership: Inspire the trust of others; balance team and individual responsibilities; give and welcome feedback; exhibit objectivity and openness to others' views, contribute to holding each other accountable and building a positive team spirit; put the success of team above own interests
  2. Integrity and Ethics: Treat people with respect and individuality regardless of their status or the situation; do what you say; be fair and equitable in all interactions; be a good steward of company resources; actively contribute toward employees' success and the Community's goals; uphold organizational values
  3. Dependability: Maintain work behavior that invites trust and reliance; role model positive attendance and punctuality standards; ensure work responsibilities are completed correctly and are covered when absent; arrive at meetings and appointments prepared and on time
  4. Professionalism: Uphold high works standards that reflect the company's purpose and goals; accept responsibility for own actions; react to challenges positively and calmly; provide leadership in maintaining highest technical and customer service standards for the benefit of the residents served
  5. Innovation: Meet challenges with creativity and resourcefulness; remain open to change, others ideas, and trying new things; generate suggestions for improving work processes, services and products
  6. Oral Communication: Speak persuasively, with intention and thought, in both positive and negative situations; fully listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings without dominating others
  7. Written Communication: Write clearly and informatively; present numerical data effectively; read and interpret written information; ensure adequate, effective communication with all team members to maintain company values, goals, and culture
  8. Quality: Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; monitor and self-correct own work processes and outcomes; apply feedback from others to improve performance

SPECIFIC DUTIES AND RESPONSIBILITIES
Leadership
  • Demonstrates support of the corporate mission (by actions and attitude), policies and procedures and assures consistent compliance
  • Establishes departmental goals consistent with corporate goals and objectives
  • Organizes and facilitates regular staff meetings with the goal of positive, motivating team building, as well as staff problem solving and support
  • Facilitates appropriate upward and downward communication
  • Communicates identified needs and potential solutions to appropriate manager
  • Communicates positively with residents, families, and community professionals
  • Acts as shift supervisor as assigned.
    h3. Medication Assistance
  • Accurately prepare, assist/administer and document medications as prescribed. Immediately report any errors to supervisor
  • Accurately take and record vital signs
  • Accurately count and sign medication administration record for controlled drugs

Resident Care
  • Performing personal care needs outlined in service plan and attending to the resident's and family requests promptly as needed
  • Providing proper care and observation of resident's skin to prevent breakdown and reporting when skin breakdown occurs immediately to the shift supervisor or the Health and Wellness Director
  • Reporting on resident's condition and significant changes to the supervisor
  • Transferring resident as needed to meals and activities as well as assisting with dining room duties as directed
  • Respectful of resident and family/caregiver environment and resident's personal needs.
    h3. Communication
  • Maintains regular communication with the Health and Wellness Director
  • Associate to review residents and help with managing needs (this may include unusual or potentially problematic resident/family issues) and reports changes in the resident's condition promptly
  • Promotes resident independence, respects privacy, and maintains residents' rights to decide about care and reports findings to supervisor
  • Works in cooperation with the family and outside providers to meet the physical/emotional needs of the resident.
    h3. Other Activities:
  • Completes documentation to ensure compliance with regulatory standards of timeliness, accuracy, and completeness via electronic record
  • Fulfills the obligation of requested and/or accepted resident assignments
  • Participates in all mandatory staff in-services, meeting, and/or education
  • Demonstrates familiarity and abides with the policies of the Community and rules/regulations of state and federal licensing agencies

QUALIFICATIONS
  • High School Diploma or GED required
  • Hold a current medication aide permit from the Texas Department of Health as a Certified Medication Aide preferred but not required
  • Previous experience as a RN delegated Medication Associate preferred but not required
  • Must be computer proficient in typing and various programs, including background in EMR
  • Ability to work with others as an effective team builder and team player
  • Ability to take initiative, set priorities, multitask, and organize work
  • Excellent communication skills, including public speaking, both verbal and written
  • Subject to criminal background check and drug screening
  • Holds current CPR certification

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