Analyze and provide Tier 2 technical support across all services, resolving escalated end-user ... Candidates should hold an Associate Degree, Bachelor's Degree, or possess equivalent experience.
Analyze and provide Tier 2 technical support across all services, resolving escalated end-user ... Candidates should hold an Associate Degree, Bachelor's Degree, or possess equivalent experience.
IT Support Engineer
Lexington, SC · On-site
Analyze and provide Tier 2 technical support across all services, resolving escalated end-user ... Candidates should hold an Associate Degree, Bachelor's Degree, or possess equivalent experience.
IT Support Engineer
Lexington, SC · On-site
Analyze and provide Tier 2 technical support across all services, resolving escalated end-user ... Candidates should hold an Associate Degree, Bachelor's Degree, or possess equivalent experience.
Analyze and provide Tier 2 technical support across all services, resolving escalated end-user ... Candidates should hold an Associate Degree, Bachelor's Degree, or possess equivalent experience.
Analyze and provide Tier 2 technical support across all services, resolving escalated end-user ... Candidates should hold an Associate Degree, Bachelor's Degree, or possess equivalent experience.
Provides technical support for engineering, planning and administrative tasks. * Performs ... Ramey Kemp Associates is an Equal Opportunity Employer. Benefits * MEDICAL. DENTAL & VISION: We all ...
Quick apply
Provides technical support for engineering, planning and administrative tasks. * Performs ... Ramey Kemp Associates is an Equal Opportunity Employer. Benefits * MEDICAL. DENTAL & VISION: We all ...
Completing plantwide technical support assignments * Troubleshooting instrument and controls ... Ability to handle diverse customers Preferred * 2 year Associate in Applied Science - Industrial ...
Quick apply
Completing plantwide technical support assignments * Troubleshooting instrument and controls ... Ability to handle diverse customers Preferred * 2 year Associate in Applied Science - Industrial ...
Retail Sales Associate
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Customer Care Support Technician
Columbia, SC · Hybrid
$20.21 - $21/hr
Associates Degree in Technical Discipline preferred or Equivalent/Related Work Experience * Experience: 1 Year of Information Technology, Technical Support, Troubleshooting Experience and customer ...
Customer Care Support Technician
Columbia, SC · Hybrid
$20.21 - $21/hr
Associates Degree in Technical Discipline preferred or Equivalent/Related Work Experience * Experience: 1 Year of Information Technology, Technical Support, Troubleshooting Experience and customer ...
Customer Care Support Technician
Columbia, SC · Hybrid
$20.21 - $21/hr
Associates Degree in Technical Discipline preferred or Equivalent/Related Work Experience * Experience: 1 Year of Information Technology, Technical Support, Troubleshooting Experience and customer ...
Customer Care Support Technician
Columbia, SC · Hybrid
$20.21 - $21/hr
Associates Degree in Technical Discipline preferred or Equivalent/Related Work Experience * Experience: 1 Year of Information Technology, Technical Support, Troubleshooting Experience and customer ...
Customer Care Support Technician
Columbia, SC · On-site
$20.21 - $21/hr
Associates Degree in Technical Discipline preferred or Equivalent/Related Work Experience * Experience: 1 Year of Information Technology, Technical Support, Troubleshooting Experience and customer ...
Customer Care Support Technician
Columbia, SC · On-site
$20.21 - $21/hr
Associates Degree in Technical Discipline preferred or Equivalent/Related Work Experience * Experience: 1 Year of Information Technology, Technical Support, Troubleshooting Experience and customer ...
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate - West Columbia, SC
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate - West Columbia, SC
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate - West Columbia, SC
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate - West Columbia, SC
West Columbia, SC · On-site
$14 - $16/hr
As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Controls Systems Technical Specialist Job - Gaston, SC
Gaston, SC · On-site
$28.50 - $37.75/hr
Completing plantwide technical support assignments * Troubleshooting instrument and controls ... Ability to handle diverse customers Preferred * 2 year Associate in Applied Science - Industrial ...
Controls Systems Technical Specialist Job - Gaston, SC
Gaston, SC · On-site
$28.50 - $37.75/hr
Completing plantwide technical support assignments * Troubleshooting instrument and controls ... Ability to handle diverse customers Preferred * 2 year Associate in Applied Science - Industrial ...
This includes providing technical support for applications, workstations, peripherals, mobile ... OR an associate degree in Computer Science, Technology Management or Business Administration and at ...
This includes providing technical support for applications, workstations, peripherals, mobile ... OR an associate degree in Computer Science, Technology Management or Business Administration and at ...
Technical Integration Lead
Columbia, SC · On-site
Associates may be asked to perform additional tasks depending on strengths and capabilities ... Experience supporting deployment to multiple sites and scaling processes for repeatable execution.
Quick apply
Technical Integration Lead
Columbia, SC · On-site
Associates may be asked to perform additional tasks depending on strengths and capabilities ... Experience supporting deployment to multiple sites and scaling processes for repeatable execution.
Associates may be asked to perform additional tasks depending on strengths and capabilities ... Experience supporting deployment to multiple sites and scaling processes for repeatable execution.
Associates may be asked to perform additional tasks depending on strengths and capabilities ... Experience supporting deployment to multiple sites and scaling processes for repeatable execution.
Support other technical training areas. Minimum and Additional Requirements A bachelor's degree and relevant experience in technical, manufacturing, and/or military training; or an associate's degree ...
Support other technical training areas. Minimum and Additional Requirements A bachelor's degree and relevant experience in technical, manufacturing, and/or military training; or an associate's degree ...
Technical Training Instructor (Pool)
Columbia, SC · On-site
$45K - $77K/yr
Support other technical training areas. Compile and provide constructive feedback to training ... associate's degree and two (2) years relevant experience in training, manufacturing, and/or ...
Technical Training Instructor (Pool)
Columbia, SC · On-site
$45K - $77K/yr
Support other technical training areas. Compile and provide constructive feedback to training ... associate's degree and two (2) years relevant experience in training, manufacturing, and/or ...
Technical Support Associate information
See Lexington, SC salary details
$9.46 - $13.06
2% of jobs
$15.50 is the 25th percentile. Wages below this are outliers.
$13.06 - $16.65
34% of jobs
The median wage is $18.26 / hr.
$16.65 - $20.24
32% of jobs
$21.87 is the 75th percentile. Wages above this are outliers.
$20.24 - $23.83
17% of jobs
$23.83 - $27.42
5% of jobs
$27.42 - $31.01
6% of jobs
$31.01 - $34.60
2% of jobs
$34.60 - $38.20
2% of jobs
$38.20 - $41.79
0% of jobs
$41.79 - $45.38
0% of jobs
$45.38 - $48.97
0% of jobs
$9
$21
$48
How much do technical support associate jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for technical support associate in Lexington, SC is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.64 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?
To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.
What does a Technical Support Associate do?
A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What are some common challenges Technical Support Associates face, and how can they effectively manage them?
Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Lexington, SC? For Technical Support Associate jobs in Lexington, SC, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Lexington, SC look for? The top searched job categories for Technical Support Associate jobs in Lexington, SC are:
What cities near Lexington, SC are hiring for Technical Support Associate jobs? Cities near Lexington, SC with the most Technical Support Associate job openings:
Southeastern Freight Lines rating
8.7
Based on 44 frontline employees who took The Breakroom Quiz
2nd of 64 rated delivery companies
Job description
As the IT Support Engineer, you will be responsible for handling all elevated incidents and service requests through service management tools. This role will involve taking detailed notes of the problems users are experiencing, determining the necessary steps to resolve these issues, and managing the flow of incoming support requests. You will escalate requests to higher level support teams and experts as needed. Strong analytical skills and effective communication skills will be required for this job.
Provide end-user support for the desktop computing environment, network infrastructure, and physical and cyber security. Responsible for Incident Coordination for any urgent Information Technology (IT) issues. Monitor various IT systems, analyze performance data, and escalate to appropriate product specialist as needed. Analyze and provide Tier 2 technical support across all services, resolving escalated end-user issues and collaborating with IT development and infrastructure teams as needed. Set reasonable customer expectations for resolution time by determining scope, impact, and severity of issue. Respond to a broad range of service requests for support by providing information to fulfill requests or providing a resolution. Provide IT infrastructure support at various Company facilities. Provide Tier 2 investigation and diagnosis and promptly allocate unresolved issues as appropriate. Route unresolved incidents to the correct product specialist for resolution. Assist with the specification, development, research, and evaluation of services standards. Apply these standards to resolve or escalate issues and give technical briefings to staff members. Communicate with vendors regarding various hardware problems and ensure all problems are resolved within a reasonable time frame. Provide remote technical support online, over the phone, or through remote access. Provide guidance to junior members of the team. Work with product specialists to document and train other Level 1 and 2 personnel on any new features. Coordinate with the Computer Operations Manager in establishing priorities. Prepare training manuals and knowledge base articles for internal team and end-user guidance.
The position requires a minimum of five years of experience in a similar role, along with prior experience using help desk software and Microsoft applications. Candidates should hold an Associate Degree, Bachelor's Degree, or possess equivalent experience. While not required, seven or more years of experience in a similar position is preferred. Additionally, previous experience with Jira or other Service Management software is advantageous. A CompTIA A+ Certification is also preferred but not mandatory.
Work Shift
First Shifthttp://www.youtube.com/watch?v=xZc1A8aeshc
What Southeastern Freight Lines employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Southeastern Freight Lines
Sourced by ZipRecruiter
Southeastern Freight Lines is a freight transportation company based in Lexington, SC, US. The company operates in the trucking and transportation industry, specializing in customized solutions for regional less-than-truckload (LTL) transportation services. Founded in 1950 by W.T. Cassels, Southeastern Freight Lines initially served a number of states in the southeastern United States. Through the years, the company has significantly expanded, now providing comprehensive transportation solutions all over the continent. Adhering to their mission of meeting or exceeding the needs of every customer – every single time, the company takes pride in consistently delivering top-tier service. Notable achievements include groundbreaking customer service technologies and winning multiple quality awards in their industry.
Company size
5,001 - 10,000 Employees
Headquarters location
Lexington, SC, US
Year founded
1950