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Internship Remote Chat Support Jobs in Lexington, SC

Cloudbeds

Customer Support Coach - NORAM

North, SC · Remote

$55K - $77K/yr

Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our goal of delivering exceptional customer experiences across live chat, email, and phone. We pride ...

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All JobsChat Support JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Lexington, SC

Internship Remote Chat Support information

See Lexington, SC salary details

$7

$14

$19

How much do internship remote chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for internship remote chat support in Lexington, SC is $14.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $15.87 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Lexington, SC?

The most popular types of Remote Chat Support jobs in Lexington, SC are:

What are popular job titles related to Internship Remote Chat Support jobs in Lexington, SC?

For Internship Remote Chat Support jobs in Lexington, SC, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Lexington, SC look for?

The top searched job categories for Internship Remote Chat Support jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Internship Remote Chat Support jobs?

Cities near Lexington, SC with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Lexington, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $29,841 per year, or $14.3 per hour.

Customer Support Coach - NORAM

Third-Party Job Posts

North, SC • Remote

$55K - $77K/yr

Full-time

Posted 3 days ago

New

Job description

How You'll Make an Impact:

As a Customer Support Coach, you will be the voice of and advocate for our customers, providing exceptional support. By resolving questions and troubleshooting issues across multiple channels, you'll ensure a seamless experience for our hotel partners. Your contributions will strengthen client relationships, promote software adoption, and shape the future of our platform by sharing valuable feedback. You'll also play a key role in creating training materials, updating support resources, and staying ahead of system updates, making a lasting impact on our customers and team.

Our Customer Support Team:

Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our goal of delivering exceptional customer experiences across live chat, email, and phone. We pride ourselves on our supportive, diverse, and collaborative culture, where continuous learning, growth, and innovation drive everything we do. Be part of a team that values connection, celebrates success, and always strives to exceed expectations!

What you bring to the Team:

  • Assist and support our existing customers (hotel properties) daily in the use of our software
  • Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers
  • Troubleshoot and make outbound calls for escalated issues
  • Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.
  • Gather customers' feedback and requirements for future releases of the software
  • Use training materials and attend company-wide online training sessions to keep up-to-date with the latest system updates

What Sets You Up for Success: 

  • 1+ years of hospitality experience in hotels, hostels, BNBs, or similar with Front Desk, Night Auditor, Revenue Manager, General Manager, or similar roles
  • Previous experience in customer service or similar is a plus
  • Native or Fluent in English and Spanish; Portuguese is a plus.
  • Excellent communication skills and a positive attitude
  • Excellent problem-solving skills and emotional intelligence
  • Great levels of learning agility
  • A compatible graduation course or more than 2 years of proven experience in the area
  • Skill with computers and systems
  • Excellent internet/wifi connection

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $55,000 and $77,000 USD (The salary is only for US-based candidates).

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