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Internship Remote Chat Support Jobs in Greer, SC

Clarvida - North Carolina

Intern

Hendersonville, NC · On-site +1

$13.75 - $18.25/hr

Various Locations (On-site/Hybrid/Remote depending on placement) Employment Type: Internship ... Interns will gain practical experience supporting individuals, families, and communities while ...

Liveops

Remote Customer Service Representative

Greer, SC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Easley, SC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

All JobsChat Support JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Greer, SC

Internship Remote Chat Support information

See Greer, SC salary details

$8

$16

$21

How much do internship remote chat support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for internship remote chat support in Greer, SC is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.79 per hour, depending on experience, location, and employer.

What is an Internship Remote Chat Support position?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an Internship Remote Chat Support, and why are they important?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Greer, SC? The most popular types of Remote Chat Support jobs in Greer, SC are:
What job categories do people searching Internship Remote Chat Support jobs in Greer, SC look for? The top searched job categories for Internship Remote Chat Support jobs in Greer, SC are:
What cities near Greer, SC are hiring for Internship Remote Chat Support jobs? Cities near Greer, SC with the most Internship Remote Chat Support job openings:
Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Greer, SC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,520 per year, or $16.1 per hour.
Application Support Analyst

Application Support Analyst

DPR Construction

Greenville, SC • On-site, Remote

Full-time

Posted 29 days ago

DPR Construction rating

8.0

Company rating: 8.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

21st of 80 rated construction

Job description

Job Description

Job Summary

The Service Desk Analyst Level 2 provides technical and application support to internal employees across the organization. This role supports both end-user technology and enterprise business applications. The ideal candidate is a strong problem solver with excellent customer service skills and attention to detail who thrives in a collaborative, fast-paced environment and is committed to continuous improvement and learning.

Essential Duties & Responsibilities

Technical & Application Support

  • Provide support for hardware, software, mobile devices, and enterprise applications via phone, remote tools, email, chat, and ticketing systems.
  • Diagnose, troubleshoot, and resolve technical and application-related issues.
  • Handle escalated incidents and service requests.
  • Support Windows-based systems, Microsoft 365, cloud applications, and mobile devices (iOS and Android).
  • Coordinate with third-party vendors by creating, tracking, and managing vendor support tickets and following established escalation procedures.
  • Escalate incidents requiring specialized expertise to higher-level support teams when appropriate.

IT Service Management & Documentation

  • Accurately document incidents, service requests, and resolutions in the IT Service Management (ITSM) system.
  • Meet or exceed defined service level agreements (SLAs).
  • Assist in the creation, update, and maintaining of knowledge base articles and support documentation.
  • Support and follow ITSM and solution management best practices.

Collaboration

  • Educate users on technology best practices to reduce repeat incidents.
  • Collaborate proactively with team members, team leads, other IT teams, and business stakeholders.
  • Communicate clearly and professionally with both technical and non-technical audiences.
  • Keep leadership informed of trending issues, risks, and service impacts.

Work Coverage

  • May be needed to participate in an on-call rotation, including occasional evenings, weekends, or overtime as required.
  • Coordinate time off with team members to ensure appropriate service coverage.

Required Qualifications

Education

  • Associates or Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.

Experience

  • 2+ years of experience in Service Desk, Application Support, or a similar IT support role.
  • Experience working with IT Service Management systems (e.g., ServiceNow or comparable tools).
  • Demonstrated experience handling escalated support issues.

Technical Skills

  • Strong knowledge of Microsoft 365 and Windows operating systems.
  • Experience supporting cloud-based and enterprise applications.
  • Ability to perform root cause analysis and apply structured troubleshooting methodologies.

Interpersonal & Professional Skills

  • Excellent verbal and written communication skills.
  • Strong customer service mindset with professionalism, patience, respect, and empathy.
  • Ability to manage multiple priorities and perform effectively in high-pressure situations.
  • Collaborative, team-oriented approach with a willingness to learn and grow.

Work Environment & Physical Requirements

  • Hybrid work environment (remote and office-based).
  • Prolonged periods of sitting or standing at a computer workstation.
  • Occasional travel for training or team meetings may be required.

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.


Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.


Explore our open opportunities atwww.dpr.com/careers.

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