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Weekend Chat Support Jobs in Greer, SC (NOW HIRING)

United Community Bank

Customer Service Specialist

Laurens, SC · On-site

$14.50 - $19.25/hr

Supports customer channels, including but not limited to, email, chat, secure message, and email in ... weekends as needed. TRAVEL This position may require up to 25% travel. OTHER We are an Equal ...

Tindall

Operation Support Specialist

Spartanburg, SC · On-site

S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way . Our employees enjoy benefits including: Low Cost Employee ...

Tindall

Operation Support Specialist

Spartanburg, SC · On-site

S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way . Our employees enjoy benefits including: Low Cost Employee ...

ABS Kids

Center Support Specialist

Greenville, SC

$18 - $19/hr

The Center Support Specialist is the first face for clients that come into the clinical offices and assist employees in a variety of ways. In addition, you will provide administrative support to the ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Greer, SC

Weekend Chat Support information

See Greer, SC salary details

$13

$25

$42

How much do weekend chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend chat support in Greer, SC is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.26 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Greer, SC? The most popular types of Chat Support jobs in Greer, SC are:
What are popular job titles related to Weekend Chat Support jobs in Greer, SC? For Weekend Chat Support jobs in Greer, SC, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Greer, SC look for? The top searched job categories for Weekend Chat Support jobs in Greer, SC are:
What cities near Greer, SC are hiring for Weekend Chat Support jobs? Cities near Greer, SC with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Greer, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $52,093 per year, or $25 per hour.

Technical Support - AI Chat and Email - Onsite Greenville, SC

Transcom

Greenville, SC

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Transcom rating

5.5

Company rating: 5.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

420th of 483 rated business services

Job description

Description & requirements
Description

Are you passionate about cutting-edge tech, artificial intelligence, and delivering world-class customer experiences? Transcom is looking for a highly motivated Technical Support Specialist to join our growing team in Greenville, SC.

In this role, you won't just be answering questions-you will be at the forefront of digital customer support, leveraging AI tools to effortlessly engage with customers via chat and email. If you love critical thinking, technical troubleshooting, and making a meaningful impact in a fast-paced environment, this is your launchpad. 


What's in it for YOU!
  • Competitive Pay: $20.00 per hour, starting pay rate + monthly performance-based incentives
  • Great Work Environment: Work onsite at our comfortable, climate-controlled Greenville office. No more being on your feet all day!
  • Schedules Options: Shifts are Monday - Friday, 9:00am - 6:00pm ET (Will eventually expand to 24/7)
  • Flexible Pay Options: Choose what works for you - Daily Pay, Bi-Weekly Pay, Direct Deposit, and Pay Cards
  • Health Benefits for you and your family, including medical, dental, vision, and a robust Employee Assistance Program
  • Invest in Your Future: 401(k) investment options with employer match, plus paid vacation time
  • Career Growth: Continuous skill development and clear paths for career advancement within a global company of 30,000+ experts

Join our Transcom Family as an AI Technical Support Email and Chat Representative at our Greenville, SC location!

In this full-time employee role, you'll support our client's customers providing functional and technical support, resolving customer issues, ensuring compliance within guidelines, and maintaining high professionalism and customer satisfaction. The ideal candidate thrives under pressure, demonstrates empathy and attention to detail, and is committed to delivering high-quality service while meeting performance and compliance standards. If you enjoy critical thinking, continuous learning, and making a meaningful impact on customer satisfaction, this is an exciting opportunity to grow your career in a dynamic and evolving support environment. 

What we are looking for:

We've got an exciting career opportunity for you, if you can:

  • Effortlessly engage with customers via chat or email, review information provided, ask probing questions, analyze, and isolate tech issues
  • Provide patience and empathy to customers that need support with time sensitive technical issues
  • Comfortably navigate multiple applications to research solutions
  • Multitask in systems while patiently providing step-by-step instructions with a focus on accuracy and timeliness
  • Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness
  • Work independently with discipline and motivation to succeed in a call center environment where you work onsite
  • Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound inquiries from customers
  • Work at a desk, for the duration of a full-time schedule in order to work with customers in a high-volume, fast-paced, and sometimes stressful environment
  • Receive, diagnose, log customer issues, ensuring proper documentation, clear resolution communication, and accurate and timely incident notification and escalation
  • Report application issues, document troubleshooting efforts, and identify opportunities for product improvement and quality assurance

Requirements

The following items are mandatory pre-employment requirements and/or skills that are required to be successful in this role. The skills listed are skills that must be used daily and for a prolonged period of time, up to the full duration of your scheduled shift.
  • At least 18 years or older
  • High School Diploma, or equivalent
  • Able to successfully pass a criminal background check
  • Reasonable driving distance to the Greenville, SC site
  • Able to work onsite for a full-time work week, with overtime opportunities, as needed
  • Able to maintain 100% strict adherence to the assigned schedule
  • Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays)
  • Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule
  • Strong computer knowledge, including ability to accurately type at least 30 wpm
  • Excellent English written communication skills
  • Courteous and friendly with a high level of professionalism
  • Willingness to follow procedures and adhere to policies
  • Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations
  • Able to multitask applications while working with multiple customers 
  • Able to thrive in a fast-paced, time-pressured, dynamic work environment supporting back-to-back customer interactions
  • Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while doing it
  • Highly adept at working with a high frequency of conflict situations, as well as upset customers
  • Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting
  • Able to use your hands to handle, control, or feel objects, tools, or controls
  • Previous call center experience, preferred
  • Experience in a technical support role or troubleshooting with basic technical support knowledge, preferred
  • Experience with AI tools, preferred

Location On-site

This role is located at: 650 Executive Center Dr. Greenville, SC 29615. 

What Life at Transcom is like!

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals.

At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together. 

We are the voice of our clients. We are Transcom. 

We are passionate about people and look forward to meeting you!


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