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Weekend Chat Support Jobs in Greer, SC (NOW HIRING)

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Weekend Chat Support information

See Greer, SC salary details

$13

$25

$42

How much do weekend chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend chat support in Greer, SC is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.26 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Greer, SC? The most popular types of Chat Support jobs in Greer, SC are:
What are popular job titles related to Weekend Chat Support jobs in Greer, SC? For Weekend Chat Support jobs in Greer, SC, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Greer, SC look for? The top searched job categories for Weekend Chat Support jobs in Greer, SC are:
What cities near Greer, SC are hiring for Weekend Chat Support jobs? Cities near Greer, SC with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Greer, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $52,093 per year, or $25 per hour.

Client Support Specialist - 3rd Shift

Safe Harbor

Greenville, SC

$16 - $21.50/hr

Part-time

Re-posted 7 days ago

Job description

The 3rd Shift Client Support Specialist (CSS) is an essential member of the Shelter Operations and Client Support Team. This positionis responsible forensuring overnight safety, structure, and basic client support within the shelter environment. The CSS providesa trauma-informed presence, performs regular shelter walk-throughs, completes documentation, and addresses overnight shelter needs. The CSS helpsmaintaina calm, supportive environment during overnight hours and supports agency protocols for safety, cleanliness, and access.

This is a part-time, hourly, and non-exempt position.


Reports to:Director of Shelter Operations


Work Schedule & Availability:Must be available to work between the hours of 10:00PM and8:30am,including weekends.

Key Responsibilities

Shelter Safety & Overnight Support

  • Maintain a consistent and calm presence throughout the shelter during overnight hours.
  • Conduct routine shelter walk-throughs toobservesafety, cleanliness, or emotional concerns.
  • Monitor interior and exterior doors/gates to ensure secure access.
  • Respond to client needs, emotional concerns, or disturbances using de-escalation and trauma-informed practices.
  • Notify supervisors or on-call staff of any safety concerns or major incidents.

Facility Oversight & Documentation

  • Complete assigned overnight tasks, including documentation of walk-throughs, incident reports, supply needs, and helpline calls.
  • Assistwith light cleaning tasks, supply restocking, or room readiness preparation as needed.
  • Dispenseover the counter(OTC) medications and personal care itemsin accordance withpolicy, logging all distribution.
  • Support maintenance of orderly staff spaces and shared areas during overnight shifts.

Communication & Team Collaboration

  • Communicate effectively with incoming staff to relay important updates orconcernsovernight.
  • Document all relevant activity in agency-approved databases or logs beforeendof shift.
  • Participate in shelter walk documentation and follow assigned checklists for shift duties.
  • Maintain communication with Shelter Operations leadershipregardingemerging client patterns, facilityneedsorshift issues.

Client Interaction (General)

  • Provide respectful, trauma-informed interaction to any clients awake during the shift.
  • Offer clear structure reminders (e.g., quiet hours, shared space use) in line with community living expectations.
  • Respond calmly and supportively to clients experiencing emotional distress or conflict.

Qualifications

  • 1-2 years of experience in shelter, residential, or overnight support environments preferred.
  • Understanding trauma-informed care, community living structure, and behavioral support.
  • Strong communication, observation, and documentation skills.
  • Ability to work independently and follow structured overnight protocols.
  • High school diploma or GEDrequired.
  • Computer literacy (Outlook, Teams, Word, database entry).
  • Ability to lift and transport supplies (up to 25-30 pounds)
  • Valid driver's license and reliable transportation preferred.

Work Environment & Physical Requirements

  • Residential shelter environment with minimal supervision during overnight hours.
  • Requires walking, light lifting, and movement throughout the shelter during shifts.
  • Mustmaintainprofessionalism and emotional regulation in high-stress or emergency situations.
  • Adheres to confidentiality and safety protocols at all times.
  • $2.00 shift differential from 12am to 8am

Agency Commitment

Safe Harbor is committed to providing trauma-informed, respectful, and supportive services to survivors of domestic abuse. Staff are expected to uphold agency values,maintainconfidentiality, and contribute to a safe and welcoming shelter environment.

Apply