1

Weekend Chat Support Jobs in Charleston, SC (NOW HIRING)

Support is provided using strong written, verbal, and face to face communication skills. This position is based in the office and requires occasional travel to resolve difficult customer concerns and ...

The Refractory Support Specialist II will work directly with internal Customer Service and Sales Representatives to provide customer(s) with the most cost-effective product to fit their needs and ...

The Refractory Support Specialist II will work directly with internal Customer Service and Sales Representatives to provide customer(s) with the most cost-effective product to fit their needs and ...

next page

Showing results 1-20

Weekend Chat Support information

See Charleston, SC salary details

$13

$24

$41

How much do weekend chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend chat support in Charleston, SC is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.54 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Charleston, SC? The most popular types of Chat Support jobs in Charleston, SC are:
What are popular job titles related to Weekend Chat Support jobs in Charleston, SC? For Weekend Chat Support jobs in Charleston, SC, the most frequently searched job titles are:
What cities near Charleston, SC are hiring for Weekend Chat Support jobs? Cities near Charleston, SC with the most Weekend Chat Support job openings:

Technical Support Specialist

Booth and Associates

Summerville, SC โ€ข On-site

Full-time

Posted 17 days ago


Job description

Occupational Summary: As a Technical Support Specialist, you will serve as one of the primary points of contact for all things IT at Booth & Associates' six offices. You will be responsible for installation, integration, maintenance, troubleshooting, and upkeep of the software and systems that support our operations in each office. You will also work with the IT Manager to research solutions to IT issues that arise within the company. This position will be in-office.
Position duties include:
โ€ข Effectively work with technical and non-technical end-users to resolve software and hardware issues across multiple offices.
โ€ข Administer and support the latest versions of Windows and engineering software
โ€ข Provision and deploy workstations, user accounts, applications, and related IT resources for new and existing employees
โ€ข Support and contribute to a company-wide safety culture by following established safety standards, policies, and best practices, helping to ensure a safe environment for employees, clients, and the public.
โ€ข Manage IT inventory and coordinate repair of a variety of hardware (e.g. laptops, desktops, accessories, phones)
โ€ข Travel occasionally to company offices to provide onsite technical support, equipment deployment, and project assistance as needed.
โ€ข Understand networking fundamentals and be our onsite hands for core networking issues (switching, routing, WiFi access points, etc)
โ€ข Communicate professionally with employees and clients in person, over the phone, and remotely to diagnose and resolve technical issues.
โ€ข Actively update, maintain and monitor all aspects of computer networks
โ€ข Organize and file documentation pertaining to warranties and instructional guides for computer hardware
โ€ข Create SOPs for both IT team and employee use for actions, processes, etc.
โ€ข Assist management in creating training materials pertaining to computer troubleshooting and usage
โ€ข Effectively communicate technical concepts to technical and non-technical end-users.
โ€ข The above statements describe the general nature and level of work being performed by individuals assigned to this position. This list is not intended to be an exhaustive list of all responsibilities and duties required of personnel.
Minimum Qualifications:
โ€ข Associate degree in Computer Science, Information Technology, Information Security, Networking or any other related field.
โ€ข 2 years of applicable experience required
โ€ข Time-management skills and the ability to establish reasonable and attainable deadlines for resolutions
โ€ข Familiarity with help desk software's such as EasyVista and Samange is a plus
โ€ข Knowledge of remote access desktop programs and how to use them
โ€ข Ability to communicate efficiently with employees to learn more about tickets by asking questions and engaging in conversations
โ€ข Experience supporting Windows server environments either through work experience, classwork, or home projects.
โ€ข Self-starter that can operate independently, but also collaborate with colleagues across multiple offices
Preferred Skills / Nice to Have:
โ€ข Experience supporting engineering software such as Autodesk AutoCAD, Civil 3D, Bentley products, Bluebeam, ETAP, and EMTP.
โ€ข Experience with PowerShell scripting for automation and systems administration.
โ€ข Experience administering Microsoft 365 services, including SharePoint, Azure Active Directory, Teams, etc.
โ€ข Understanding of cybersecurity best practices, including MFA, endpoint protection, and vulnerability remediation.
โ€ข CompTIA A+, Network+, Security+, Microsoft AZ-900, Microsoft SC-900, or other relevant industry certifications.