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Weekend Chat Support Jobs in Laurens, SC (NOW HIRING)

United Community Bank

Customer Service Specialist

Laurens, SC · On-site

$14.50 - $19.25/hr

Supports customer channels, including but not limited to, email, chat, secure message, and email in ... weekends as needed. TRAVEL This position may require up to 25% travel. OTHER We are an Equal ...

United Community Bank

Customer Service Specialist

Laurens, SC · On-site

$14.50 - $19.25/hr

Supports customer channels, including but not limited to, email, chat, secure message, and email in ... weekends as needed. TRAVEL This position may require up to 25% travel. OTHER We are an Equal ...

Swift Transportation

Driver Support Specialist-FT

Greer, SC · On-site

$18.82 - $26.37/hr

What you will do Provide drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time. * Respond to drivers needs and ...

Tindall

Operation Support Specialist

Spartanburg, SC · On-site

S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way . Our employees enjoy benefits including: Low Cost Employee ...

Tindall

Operation Support Specialist

Spartanburg, SC · On-site

S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way . Our employees enjoy benefits including: Low Cost Employee ...

ABB

VFD Technical Support Specialist

Belton, SC · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product ...

circa

Quality Control II Team Member

Greer, SC

$19.25 - $20.25/hr

Monitor the Quality email inbox and provide customer service support and assistance as needed. What ... chat and phone * Available to work a flexible schedule including weekends, early mornings, late ...

circa

Warehouse Operations Associate I

Greer, SC · On-site

$19 - $21/hr

Support supervisors in planning labor and equipment needs. * Handle complex shipping and receiving ... chat and phone * Available to work a flexible schedule including weekends, early mornings, late ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Laurens, SC

Weekend Chat Support information

See Laurens, SC salary details

$12

$22

$38

How much do weekend chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend chat support in Laurens, SC is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $24.23 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Laurens, SC?

The most popular types of Chat Support jobs in Laurens, SC are:

What job categories do people searching Weekend Chat Support jobs in Laurens, SC look for?

The top searched job categories for Weekend Chat Support jobs in Laurens, SC are:

What cities near Laurens, SC are hiring for Weekend Chat Support jobs?

Cities near Laurens, SC with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you

Customer Service Specialist

United Community Bank

Laurens, SC • On-site

$32K - $45K/yr

Full-time

Re-posted 19 days ago

Job description

Overview
In compliance with established policies and procedures, this customer service position completes a wide variety of high quality customer service requests presented to our on-site Customer Contact Center team through phone, chat, secure message and email. Tasks are similar to those performed in a branch office, with emphasis on First Contact Resolution, while managing risk for the bank and the customer, consistently delivering high-quality customer service.
What You'll Do
  • Completes requests including but not limited to processing of check orders, stop payments, account maintenance, check and statement
  • Debit card maintenance requests which includes but is not limited to; limit increases, card closures/reorders, travel notices, etc.
  • Supports and or resolves complex debit card issues
  • Online/Mobile Banking, and Bill Pay support/troubleshooting for both consumer and business customers
  • Meets and or exceeds personal scorecard goals which contribute to the overall goals of the department
  • Provides exceptional customer service by creating a positive experience for each customer on all support channels
  • Interacts with customers and co-workers in a professional and caring way and represent United Community Bank as "The Bank that Service Built"
  • May assist with mentoring teammates and creating and/or contributing to training resource material
  • Supports customer channels, including but not limited to, email, chat, secure message, and email in addition to the telephone
  • May include developing a 'specialized' support niche as a Subject Matter Expert in one or more areas of support
  • May include actively seeking, referring and/or sales of bank product and services that align customer needs with UCB's products and services
  • Successfully completes all training as assigned by the Customer Contact Center and or UCB
  • Maintains thorough knowledge of all bank products & services
  • Keeps absences to a minimum understanding the interdependence each person has on the other to meet and or exceed team performance goals and objectives.
  • Other duties as assigned

Requirements For Success
  • High school diploma or equivalent required; Bachelor's degree in a relevant field of work or an equivalent combination of education and work related experience preferred
  • 1-3 years of banking, bank operations, retail or customer service experience required
    • 1 - 3 years' experience in one or more bank operations functions preferred
    • 1 - 3 years' experience in retail or commercial banking preferred
  • Previous Contact Center experience in any professional work environment a plus
  • Experience with email, chat or other forms of electronic communication preferred
  • Bilingual and/or fluent in Spanish both verbal and written a plus
  • Able to work a set or rotating schedule that may include evenings and Saturdays
  • Proficient in Microsoft Office programs with ability to operate standard office equipment
  • Possess excellent interpersonal and communication skills
  • Has a passion for delivering superior customer service
  • Deliver professional and welcoming telephone etiquette and skills; ability to maintain a friendly, cheerful and courteous demeanor throughout the work day
  • Strong verbal and written communication skills
  • Strong computer and technology skills
  • Ability to thrive in a high call volume, fast paced work environment
  • Skilled at handling and navigating customer complaints
  • Ability to closely and accurately follow established processes and procedures
  • Self-starter
  • Team building and collaboration skills; ability to work well in a team environment
  • Ability to multi-task
  • Strong emphasis on details and accuracy or work
  • Strong analytical and problem solving skills with demonstrated capacity for sound judgment
  • Ability to make informed decisions quickly and execute those decisions with confidence; ability to troubleshoot issues and provide solutions
  • Committed to achieving individual performance goals set forth by leadership to ensure that the team meets or exceeds its goals
  • Successfully complete all Contact Center training programs including but not limited to BVS courses, periodic quizzes, etc.
  • Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

Conditions of Employment
Must be able to pass a criminal background & credit check.
FLSA Status
Non-Exempt
SUPERVISORY RESPONSIBILITY
This position has no direct reports.
POSITION TYPE
This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position may require up to 25% travel.
OTHER
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $32,146.00 - USD $45,185.00 /Yr.

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