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Weekend Chat Support Jobs in Laurens, SC (NOW HIRING)

Harte Hanks

Customer Care Support - Tier 2

Simpsonville, SC · On-site

$15 - $19.25/hr

They handle a mix of inbound phone calls, email support, and escalated cases, ensuring customers receive accurate, timely, and empathetic assistance. Tier 2 team members work as a consultative ...

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.50/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized ...

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.25/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized ...

circa

Distribution Warehouse Lead

Greer, SC · On-site

$21 - $23/hr

Communicate frequently throughout the workday with other support teams, including management, to ... chat and phone * Available to work a flexible schedule including weekends, early mornings, late ...

circa

Distribution Warehouse Lead

Greer, SC · On-site

$25/hr

Communicate frequently throughout the workday with other support teams, including management, to ... chat and phone * Available to work a flexible schedule including weekends, early mornings, late ...

Pet Spa Suites

Customer Service Representative

Greenwood, SC · On-site

$14.75 - $20/hr

Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy environment Handle dogs of all sizes safely Work Schedule Full-Time Monday-Friday shifts Weekend ...

American Credit Acceptance Careers

IAM Analyst

Spartanburg, SC · On-site

$16.50 - $22.50/hr

Activities require interaction with ACA staff and third party support teams to diagnose and resolve ... weekend, and sometimes monthly on-call duties as needed. Travel Up to 5% local travel is expected ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Laurens, SC

Weekend Chat Support information

See Laurens, SC salary details

$12

$22

$38

How much do weekend chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend chat support in Laurens, SC is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $24.23 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Laurens, SC?

The most popular types of Chat Support jobs in Laurens, SC are:

What job categories do people searching Weekend Chat Support jobs in Laurens, SC look for?

The top searched job categories for Weekend Chat Support jobs in Laurens, SC are:

What cities near Laurens, SC are hiring for Weekend Chat Support jobs?

Cities near Laurens, SC with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you

Customer Care Support - Tier 2

Harte Hanks

Simpsonville, SC • On-site

$15 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Key responsibilities

  • Handle customer inquiries and escalations via inbound and outbound calls, email, and digital channels.

  • Document customer interactions, troubleshooting steps, and resolutions in the CRM database.

  • Guide and educate customers through troubleshooting processes using web-based tools and resources.

Harte Hanks rating

5.7

Company rating: 5.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

44th of 52 rated marketing agency

Job description

Overview of Job Responsibilities
A Tier 2 call center team member is an experienced support professional who manages more complex customer inquiries and escalations that go beyond Tier 1 capabilities. They handle a mix of inbound phone calls, email support, and escalated cases, ensuring customers receive accurate, timely, and empathetic assistance. Tier 2 team members work as a consultative partner to your customer, building rapport and providing direction to customers.
Essential Responsibilities
  • Handle client's customer service and product related inquiries with empathy, patience, and professionalism via inbound phone, outbound phone calls, and email
  • Compose professional inquiry notes, written chats, emails for both internal and external digital channels
  • Acquire customer and issue-related information to input into the CRM database
  • Ask probing questions and use critical thinking to determine root cause of the customer issueUtilize any appropriate troubleshooting methods to provide a resolution to customer
  • Clearly document the customer's inquiry, the troubleshooting steps taken, and the inquiry resolution and/or next steps
  • Educate and guide customers, of all technical skill levels, through troubleshooting processes using multiple web-based tools and sites
  • Work closely with internal and external Consumer Customers
  • Maintain a high standard of professionalism and conduct throughout all interactions

Qualifications, Knowledge, and Skills
  • 5 years call center experience center experience
  • 2+ years retail or hospitality experience helpful but not required
  • Strong customer service, analytical thinking, and problem-solving skills
  • Familiarity with everyday computer tasks, internet navigation, and basic research skills
  • Experience with Android operating systems
  • Familiarity with troubleshooting technical devices such as cellular phones and tablets
  • Experience with major appliance support such as washer/dryer, refrigerator, microwaves, stoves, and other company branded products
  • Fundamental writing skills including basic spelling and grammar usage
  • The ability to perform repetitive tasks and remain seated for long periods of time
  • Proper use of verbal and written communications (grammatically correct; never using jargon or slang)
  • The ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
  • Proficiency with Microsoft tools e.g. Microsoft Word, Excel, Teams, and Outlook
  • Ability to professionally and effectively defuse difficult situations over the phone and other support channels

What We Offer
  • Group Health and Wellness (Medical, Dental, and Vision)
  • Health Savings Account (HSA)
  • Educational Assistance
  • Voluntary plans, including critical illness, accident, and hospitalization
  • 401k plan with Company Match and Roth contributions with immediate vesting
  • Pet Insurance, discounted legal services, employee discount programs, and more

Who We Are
Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers.
Using its unparalleled resources and award-winning talent in the areas of Customer Care, Inside Sales, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.
Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the U.S., Europe and Asia Pacific.
In alignment with our core values to be inclusive and meaningful change for the better of our team, Harte Hanks is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer.

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