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Technical Support Associate Jobs in Lancaster, SC

LPL Financial

Analyst,. Tech Support Rep.

Fort Mill, SC · On-site

$27.14 - $45.21/hr

Job Overview: The Analyst, Tech Support provides advanced technical support to LPL Financial ... Associate's degree in Information Technology, Computer Science, or a related field, or equivalent ...

Mentor Technical Group

Utilities Supervisor

Monroe, NC · On-site

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Associate degree in engineering, Electronics, Mechanic, Refrigeration and 7 to 12 years of related ...

Mentor Technical Group

Utilities Supervisor

Monroe, NC · On-site

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Associate degree in engineering, Electronics, Mechanic, Refrigeration and 7 to 12 years of related ...

The Reserves Network Inc

Warehouse Associate

Lancaster, SC · On-site

$15 - $16/hr

Warehouse & Quality Support Associate | Lancaster, SC | Full-Time | $15.00-$16.00 per hour What ... Maintain clean, orderly, and safe warehouse and work areas * Assist the technical and quality teams ...

New

Winthrop University

AV Support Crew FA26

Rock Hill, SC · On-site

$12 - $15/hr

... technical assistance and support during events as requested or as needed • Clean and maintain inventory of equipment, and report all damages or equipment issues to the supervisor • Assist with ...

Infojini Inc

Support Technician

Rock Hill, SC · On-site

EXPERIENCE PROVIDING TECHNICAL SUPPORT TO PC USERS IN AN ENTERPRISE ENVIRONMENT EXPERIENCE BACKING ... CERTIFICATIONS: - Associate degree in Computer Science or Electronics Technology PREFERRED ...

Infojini Inc

Desktop Support

Rock Hill, SC · On-site

$16.75 - $21.50/hr

Experience providing technical support to pc users in an enterprise environment * Experience ... Associate degree in Computer Science or Electronics Technology Qualifications A+, Net+, CCNA ...

Infojini Inc

desktop support

Rock Hill, SC

$16.75 - $21.50/hr

EXPERIENCE PROVIDING TECHNICAL SUPPORT TO PC USERS IN AN ENTERPRISE ENVIRONMENT EXPERIENCE BACKING ... CERTIFICATIONS: - Associate degree in Computer Science or Electronics Technology PREFERRED ...

ATI

Instrumentation Associate

Monroe, NC

Provide Technical Support to Maintenance Associates in the Troubleshooting of electrical, hydraulic, vacuum, and pneumatic equipment and instruments. * Develop Procedures in the Form of Task Element ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Lancaster, SC

Technical Support Associate information

See Lancaster, SC salary details

$9

$21

$48

How much do technical support associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for technical support associate in Lancaster, SC is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.55 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Lancaster, SC?

The most popular types of Technical Support jobs in Lancaster, SC are:

What are popular job titles related to Technical Support Associate jobs in Lancaster, SC?

For Technical Support Associate jobs in Lancaster, SC, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Lancaster, SC look for?

The top searched job categories for Technical Support Associate jobs in Lancaster, SC are:

What cities near Lancaster, SC are hiring for Technical Support Associate jobs?

Cities near Lancaster, SC with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Lancaster, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,805 per year, or $21.1 per hour.

Analyst,. Tech Support Rep.

LPL Financial

Fort Mill, SC • On-site

$27.14 - $45.21/hr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

LPL Financial rating

7.2

Company rating: 7.2 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

128th of 152 rated financial services

Job description

Where Ambition Meets Innovation
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
Job Overview:
The Analyst, Tech Support provides advanced technical support to LPL Financial Advisors and their clients on complex situations that have been escalated from the Frontline team. To assist with "Next-Level" troubleshooting of our proprietary financial technology software, as well as a multitude of other financial applications and platforms, including internet browsers, mobile applications, email, and affiliate technology.
Responsibilities:
  • Provide first and second-level technical support for all LPL Financial applications, hardware, and network infrastructure via phone, email, and chat.
  • Diagnose, troubleshoot, and resolve technical issues related to desktops, laptops, mobile devices, printers, and other peripherals.
  • Escalate complex or unresolved issues to appropriate senior technical staff or other IT teams.
  • Document all support interactions, including problem descriptions, troubleshooting steps, and resolutions, in the ticketing system.
  • Create and update knowledge base articles to improve self-service options and streamline support processes.
  • Participate in testing and deployment of new software and hardware solutions.
  • Adhere to IT security policies and procedures, ensuring data confidentiality and integrity.
  • Collaborate with other IT teams to identify and implement solutions for recurring technical problems.
  • Provide clear and concise communication to users regarding issue status and resolution.

What are we looking for?
We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
  • 2+ years of experience in a technical support role, preferably in a financial services environment.

Core Competencies
  • Subject Matter Expert level of experience with supported products and services offered
  • Familiarity with remote support tools and technologies.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Customer service-oriented mindset with a commitment to providing high-quality support.

Preferences:
  • Knowledge and experience with LPL supported products (Clientworks, Account View, etc.)
  • Strong knowledge of Windows operating systems (Windows 11).
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel [pivot tables], Teams, PowerPoint).
  • Experience with ticketing systems (e.g., Dynamics, ServiceNow, Jira).
  • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
  • CompTIA A+ or other relevant IT certifications are a plus.

Pay Range:
$27.14-$45.21/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947.
EAC 5.19.26

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