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Technical Support Associate Jobs in Indianapolis, IN

Meijer

New Store - Cashier Systems

Fishers, IN · On-site

$10.50 - $14.50/hr

Cashier & Systems Support Associate Location: Fishers, IN Type: Full-Time Store Opening in 2026 ... This role blends customer service with hands-on technical support. You'll assist guests at checkout ...

Peraton

Customer Technical Specialist

Indianapolis, IN · On-site

$39K - $62K/yr

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS ...

Red Envelope Consulting

IT Technical Lead

Carmel, IN · On-site

$48K - $58K/yr

Bachelor's degree with 1+ year of experience or Associate's degree with 2+ years of hands-on IT support or advanced technical support experience required. * Relevant certifications preferred ...

smcnorthamerica

Associate Engineer

Noblesville, IN

PURPOSE This role is to provide technical support within the organization. Performs assigned tasks to support company goals. Much of the Associate's time will be spent producing output under the ...

smcnorthamerica

Associate Engineer

Noblesville, IN · On-site

PURPOSE This role is to provide technical support within the organization. Performs assigned tasks to support company goals. Much of the Associate's time will be spent producing output under the ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Indianapolis, IN

Technical Support Associate information

See Indianapolis, IN salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for technical support associate in Indianapolis, IN is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $25.29 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Indianapolis, IN?

The most popular types of Technical Support jobs in Indianapolis, IN are:

What are popular job titles related to Technical Support Associate jobs in Indianapolis, IN?

For Technical Support Associate jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Indianapolis, IN look for?

The top searched job categories for Technical Support Associate jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Technical Support Associate jobs?

Cities near Indianapolis, IN with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $49,096 per year, or $23.6 per hour.

New Store - Cashier Systems

Fishers, IN • On-site

Meijer
Retail • 10K+ employees

6.2

Company rating: 6.2 out of 10

Based on 1,643 frontline employees who took The Breakroom Quiz

21st of 39 rated national retailers

Recommended by students

Paid breaks

Respectful managers

Learn more about Meijerexternal

$10.50 - $14.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Cashier & Systems Support Associate

Location: Fishers, IN
Type: Full-Time Store Opening in 2026!

Serve with a Smile. Support with Confidence.

At Meijer, every great shopping experience starts at the front end. As a Cashier & Systems Support Associate, you’ll be the friendly face guests see at checkout—and the problem solver who helps keep our registers and lanes running smoothly.

This role blends customer service with hands-on technical support. You’ll assist guests at checkout, handle transactions accurately, and help troubleshoot basic point-of-sale (POS) and register issues so our front end stays fast, friendly, and efficient. If you enjoy helping people and figuring things out on the fly, this role is a great fit.

What You’ll Do

  •        Deliver efficient, friendly service in the checkout lane that creates a positive, lasting impression.
  •        Greet guests, complete transactions accurately, and handle money responsibly.
  •        Create “WOW” moments through attentive, helpful customer interactions.
  •        Use good eye contact and positive body language to build guest trust.
  •        Assist with basic troubleshooting of front-end systems (scanners, printers, pin pads, registers).
  •        Partner with Service Coordinators and Leaders to resolve system issues or escalate when needed.
  •        Utilize technology to complete daily tasks and support front-end operations.
  •        Answer customer questions and help resolve concerns quickly and professionally.

What You’ll Bring

  •        Must be 21 years of age or older.
  •        Strong communication and customer service skills.
  •        Comfort learning and using register systems and related technology.
  •        Problem-solving mindset with a willingness to troubleshoot and assist.
  •        Detail-oriented, organized, and dependable.
  •        Friendly, outgoing attitude with a desire to help others.
  •        Previous retail or customer service experience preferred, but not required.

 

Why You’ll Love Working Here

We take care of our team because we know you’re the heart of our success.

Benefits include:

  • Weekly pay & team member discounts
  • Paid time off & paid family leave
  • Tuition Assistance
  • 401(k) with company contribution
  • Medical, dental & vision insurance
  • Wellness and childcare assistance programs
  • Career development and growth opportunities

Our Culture – “Meijer Starts with Me.”

Since 1934, Meijer has stood for more than groceries — it’s stood for community. We donate 6% of our profits to charity each year, support local non-profits, and sponsor events that bring people together. Our stores reflect the neighborhoods we serve — and we can’t wait for you to be part of it.

Join Our Family

If you enjoy delivering great service, solving problems, and being part of a team that keeps everything running smoothly, we’d love to welcome you.

Apply today and help create an exceptional front-end experience at Meijer’s newest store!

Meijer logo

About Meijer

Sourced by ZipRecruiter

Meijer is a family business. We believe in treating each other with dignity and respect. We are committed to strengthening the communities we serve. Retailing is a fast-paced business that demands continuous improvement. Meijer is committed to keeping our competitive spirit strong and staying nimble and flexible to win in the marketplace.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Grand Rapids, MI, US

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