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Technical Support Associate Jobs in Gray, GA (NOW HIRING)

IT Service Desk Analyst II

Macon, GA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... on technical support ; or an Associate's degree in similar course work in conjunction with two years of progressive information technology experience.; or an equivalent combination of relevant ...

Senior Engineer III

Warner Robins, GA · On-site

$95K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides technical support to outside customers, such as System Program Offices * Provides ... Pursuing Associate's, Bachelor's, or Graduate Degrees * Obtaining industry-standard professional ...

Tax Associate - Macon, GA

Macon, GA

$56K - $74K/yr

This requires the development of technical skills and personal qualifications, including the ... Schedule computations of accruals and document the underlying support for those accruals. * Prepare ...

Tax Associate

Macon, GA · On-site

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

Medical Records Technician

Warner Robins, GA · On-site

$34K - $46K/yr

... technical support to the Aerospace and Operational Medicine Division at Headquarters Air Force ... Associate or Bachelor's degree in health information management, health sciences, medical ...

New

Medical Records Technician

Warner Robins, GA · On-site

$34K - $46K/yr

... technical support to the Aerospace and Operational Medicine Division at Headquarters Air Force ... Associate or Bachelor's degree in health information management, health sciences, medical ...

New

Medical Records Technician

Warner Robins, GA · On-site

$34K - $46K/yr

... technical support to the Aerospace and Operational Medicine Division at Headquarters Air Force ... Associate or Bachelor's degree in health information management, health sciences, medical ...

Showing results 41-60

Technical Support Associate information

See Gray, GA salary details

$10

$22

$53

How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Gray, GA is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.52 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Gray, GA are hiring for Technical Support Associate jobs?

Cities near Gray, GA with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Gray, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,624 per year, or $22.9 per hour.

$32K/yr

Full-time

Retirement

Re-posted 7 days ago


Job description

Position Summary: The Human Resources Technician is responsible for providing administrative and technical support to one or more functional areas within Human Resources. Ability to maintain confidentiality is a requirement of this position. Maintain qualifications for employment as described by the Technical College System of Georgia (TCSG) Policy Manual, CGTC policies and procedures, and accreditation standards.

Position may require travel to any of the locations within the College's service area. Major responsibilities may include, but are not limited to the following: Provides information as requested concerning the employment application process, interview process, job vacancies; Posts college job announcements to the college's employment portal; Reviews application documents, schedules applicants for interviews; Receives and processes applicable pre-employment steps; Prepares and/or conducts new hire orientation and/or trainings for employees; prepares employment files and maintains applicable records; Verifies and enters personnel transactions for hourly and salaried employees as applicable; Performs payroll duties such as monthly payroll processing, verifies reports, reconciles payroll discrepancies; benefits audits; Coordinates programs and campaigns as assigned; Maintains accurate and update-to-date files and records; Maintains confidentiality of records and position; Completes required reports; Performs general clerical duties such as answering the phones, answering emails, greeting customers, department filing and other related responsibilities; Completes all assigned trainings in a timely manner Other responsibilities as assigned Competencies: Interpersonal skills Coordination, planning and organizational skills Excellent computer skills Effective communication skills, both written and verbal Ability to work independently and collaboratively with others or in teams Ability to work with complex systems in a fast-paced and dynamic environment Skills in problem solving and critical thinking Ability to maintain confidentially of records Knowledge of human resources policies and procedures Knowledge of employment processes Skill in the operation of computers and job-related software programs Skilled in interpersonal relations and in dealing with the public Minimum Qualifications: Must upload transcripts which show conferred educational degrees and document qualifications in the employment history: Earned High School Diploma or Equivalent Documented six (6) months of experience performing administrative duties Preferred Qualifications: Preference may be given to applicants who, in addition to meeting the minimum qualifications, provide transcripts of conferred degrees and demonstrate in the employment history possession of one or more of the following: Documented one (1) year experience working in Human Resources Documented work experience in a post-secondary setting Documented work experience using Workday HRIS Earned Associates Degree or higher from a regionally accredited institution from an academic institution accredited by an institutional accrediting agency recognized by the United States Department of Education Requirements Minimum Qualifications: Must upload transcripts which show conferred educational degrees and document qualifications in the employment history: Earned High School Diploma or Equivalent Documented six (6) months of experience performing administrative duties Preferred Qualifications: Preference may be given to applicants who, in addition to meeting the minimum qualifications, provide transcripts of conferred degrees and demonstrate in the employment history possession of one or more of the following: Documented one (1) year experience working in Human Resources Documented work experience in a post-secondary setting Documented work experience using Workday HRIS Earned Associates Degree or higher from a regionally accredited institution from an academic institution accredited by an institutional accrediting agency recognized by the United States Department of Education Benefits Salary / Benefits: Gross annual salary range of $32,244 (HSD/Equivalent) to $34,800 (Associate); actual salary will be determined by candidate's highest qualifying degree as meeting published minimum and preferred qualifications. Position is eligible for state benefits to include retirement, insurance, leave accrual and holiday pay.

CGTC is a member of Teachers Retirement System of Georgia (TRS) and Employees Retirement System of Georgia (ERS).


Work for Warriors Georgia logo

About Work for Warriors Georgia

Sourced by ZipRecruiter

Work for Warriors Georgia is a renowned non-profit organization based in Marietta, Georgia, U.S.A. Established with a noble mission, the company operates in the philanthropy industry with a specialized focus on veteran support. The organization aims to bridge the employment gap for veterans and military spouses by offering job placement assistance, work training programs, and other supportive services. Since its establishment, Work for Warriors Georgia has worked relentlessly to make a significant impact, not only in Georgia but nationally, with countless veterans and military spouses finding rewarding employment opportunities through their programs.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Marietta, GA, US

Year founded

2013