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Technical Support Associate Jobs in Decaturville, TN

West Tennessee Healthcare

RNFA (Surgery)

Jackson, TN · On-site

... other technical functions, that will help the surgeon carry out a safe operation with optimal ... Preoperatively perform nursing assessments, educate the patient and offer emotional support.

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Decaturville, TN

Technical Support Associate information

See Decaturville, TN salary details

$8

$19

$45

How much do technical support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical support associate in Decaturville, TN is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Decaturville, TN are hiring for Technical Support Associate jobs? Cities near Decaturville, TN with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Decaturville, TN as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,254 per year, or $19.8 per hour.

Interventional Technologist

West Tennessee Healthcare

Jackson, TN • On-site

Full-time

Re-posted 28 days ago

West Tennessee Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

668th of 887 rated healthcare providers

Job description

Category:
Professional
City:
Jackson
State:
Tennessee
Shift:
12 - Day (United States of America)
Job Description Summary:
Under the general supervision of the Clinical Manager, the employee is responsible for providing quality patient care and technical physician support in the performance of vascular procedures in either the Cardiac Cath or Radiology Specials setting. Employee is responsible for performing these procedures on an assigned shift and is subject to call back and overtime as required by the hospital.
ESSENTIAL JOB FUNCTIONS:
  • Adheres to "Quality Plus" standards and departmental quality guidelines, always places patient needs first.
  • Performs routine or emergent vascular procedures.
  • Scrubs and assists physician in sterile vascular procedures.
  • Prepares the room and patient for the examination, i.e., sterile site prep and site marking when appropriate.
  • Circulates on all vascular procedures, both routine and emergent, to include sterile patient prep and care of the patient during the procedure.
  • Practices and maintains established safety procedures.
  • Monitors patient's vital signs and documents pertinent information during the procedure.
  • Demonstrates ability to operate and troubleshoot all specialized equipment.
  • Demonstrates ability to access patient information in the various hospital or department systems.
  • Records and calculates hemodynamic data on procedures. Assures complete and accurate documentation.
  • Schedules patients for examination; notifies x ray attendants for patient transportation.
  • Assures all images prepared for interpretation with proper identification and placement in archival system.
  • Contributes to a positive work climate and the overall team effort of the department and Vascular Interventional Unit.
  • Pulls arterial or venous access lines, using proper sterile technique.
  • Maintains a clean, well-supplied procedure room.
  • Provides post procedure teaching to patient and patient's family.
  • Performs related responsibilities as required or directed.
  • Performs single suture technique for securing sheaths or catheters as directed by radiologist or cardiologist per scope of practice and maintains ongoing yearly competency.

JOB SPECIFICATIONS:
EDUCATION:
  • Completion of an Associate Degree in Respiratory Therapy, Radiologic Technology, or Cardiovascular Technology required or a diploma from a certificate program.

LICENSURE, REGISTRATION, CERTIFICATION:
  • Registration as a Radiologic Technologist by the American Registry of Radiologic Technologist (ARRT) and possesses the appropriated state license.
  • BCLS & ACLS certification required and must be kept current while in this position (ACLS certification must be completed within 6 months of hire date).

EXPERIENCE:
  • Knowledge of hospital and department policies and procedures, equipment, forms, and record keeping as acquired through the orientation process.
  • One year (1) experience in Vascular Intervention or Cath Lab preferred.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Consistently smiles and is pleasant to patients, visitors and co-workers. Cheerfully adheres to and promotes the "Quality Plus" and departmental "Service Excellence" expectation standards.

NONDISCRIMINATION NOTICE STATEMENT
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

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