Technical Support Associate Jobs in Cocoa, FL (NOW HIRING)

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title:

Reporting To:

Work Schedule:

• Bachelor's degree in an engineering/analytical/scientific field and 5 years of experience in a quality related environment or associate's degree and 9 years of experience in a quality related environment or high school diploma and 13 years of progressive and relevant quality experience.

• Experience with AS9100/ISO9001, AS9102 or other similar quality standards
• Ability to obtain a US security clearance.

• Working knowledge of GD&T per ASME Y14.5
• Experience with lean and/or Six Sigma
• Possess a working knowledge of manufacturing, assembly, inspection, test, and procurement processes.

• Function as the Quality lead for assigned program(s)
• Provide technical support to customers, suppliers, and government agencies to guarantee compliance with contract requirements
• Maintain, evaluate and improve the current site inspection plan
• Lead the analysis of contractual requirements and creation of program plans, procedures, Quality Codes, etc.
• Have a presence in production and site lab areas and develop effective working relationships with personnel and the program staff
• Provide technical support in determining cause of quality issues and problems.
  • Perform root cause analysis on common failures and RMAs
• Support failure analysis, DOEs, SPC and other methods to improve processes
• Participate in corrective action reviews and in leading effective root cause analysis
• Provide technical support for inspection personnel and other interfacing departments
• Create Quality trend reports, maintain site level metrics, and suggest improved methods of operation
• Support the implementation of departmental procedures and policies
• Support the modernization of the facility and continually strive to make operations more effective, efficient, and defect-free
• Perform internal audits as required to verify compliance with quality standards
• Maintain communications with corporate level compliance departments for OSHA, EPA and EHS standards and ensure site compliance to those standards.
• Be able to inspect at a LRU and circuit board level

• Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts
• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.
• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
• Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all.

Salary Range Transparency:

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

This position requires access to U.S. export-controlled information.
EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 844-367-5787.

No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.